Genuine Replacement Parts

So far, so good. Interested to see how long it takes for delivery and whether the product is OEM high quality.

It took me at least 6 or 7 attempts to finally enter the payment stage of filling out the online form. The system simply froze and would not let me complete the transaction.
I waited another day and it finally accepted it. I also got mixed reports that said there were 19 available and then another time when it said out of stock. A confusing message. Just happy that it hopefully "took" and my kitchen aid food processing replacement bowl will arrive correctly. Thank you

I ordered a headset for my Panasonic telephone and hopefully this will fit - I liked that you see genuine parts!

Delivery was prompt. Maybe I didn't read closely, but the replacement part doesn't include the buttons or the chrome colored plastic pull handle. Glad I didn't toss the old one that had completely pulled off from the washer.
Finally, I continue to be amazed at the cost of replacement parts. I guess it's market factors. I just hope the washer lasts long enough to justify the expense.

Ordering was fine, delivery acceptable but I didn't realize they had a no return policy. I was very surprised when I tried to return it because I actually had a different issue with the oven and I didn't need this part. In past experience with other sites there was always an easy return process if the part was not right. It's so common I didn't think to check (my bad!).

The support folks at genuinereplacementparts.com did a good job following-up with the shipping issue when I reported to them the item has been sitting in a Pre-shipment state for 3 days per USPS tracking record. They speed it up for me. Hence I have received it in time. This controller board part has resolved my washer machine issues. Thanks a lot!

I paid $25 for 2 day shipping. Took a week to get it. Inquired, and was told you dont guarantee shipment times. I find this practice unethical.

easy to navigate. I thought price was a little high, but the drawer fits perfectly and am satisfied with overall experience.

Everything was fine, ordering, having it shipped, receiving. Unfortunately, the part was not the right part for my computer, not their fault, and the return was equally easy through their support. Overall, I would shop with them again as they made the whole process easy and stressless.

All that was ordered arrived on time and packaged well, I need to get the time to remove the old and replace it with this new lid but by all looks it should fit and work out well. Buying this myself and going to replace it with the needed part will save so much than having someone come in, order and then come back to then put in place. This all saved me lots of $$s and will be just what was needed. I also ordered feet that didn't come with it when first purchased, would have made it easier to balance has I known that the feet were not there to adjust so that will be nice as well

I ordered two shelves for a Maytag freezer. That model has two sizes of shelves. The smaller one fit; the larger did not. The store needs to provide the dimensions of the shelf, not of the package size. I don't care about the package size; I care that the shipped shelf will fit my freezer. I thought I had ordered both shelves for the same model. Maybe I didn't. The search criteria in the website does not inform as to the dimensions. Be careful

Yes I received my order. Sadly the part & box was damaged on arrival. So far GRP have been good to work to get it fixed.

Wish you could provide an approximate available date on out of stock items. I had to end up ordering from a different co. who had it in stock.

got the part when promised, it was slightly different than the picture but it worked perfectly. if i need anything again i will look here first.

only wish small boxes could be shipped to p.o. box! Everything was fine otherwise. But please support #savethepostoffice!!!!

Right part, good price, parts manual was easy to follow along with schematics and wiring diagram made for painless diagnostics.

Easy to order. Shipping was on time. Will order from you in the future. Thank you

I found what I needed. Great selection! However, I later found that the price was much higher than I could get for the same item elsewhere. Then, having been charged for "next day" FedEx delivery (and as it was the only option, this is what I "chose") item was sent via UPS...and rather than next day, I got it two days later.

This wasn't a problem as I had already put in a workaround, and frankly the part could well have been shipped via USPS at a significant savings, maybe even for free considering how expensive the part was (easily twice as much as any other source). I did want it quickly, and in fact finding and ordering it was easier than the Sears factory site, but really....somewhere there's a balance between selection, speed and value.

Product was delivered within in a day and installed thereafter by my son is using very well. It is working effiecently. It was an convenebtly "fix" which was a nice surprise for me. Thank you for speedy delivery of the replacement.

The part was as ordered, and is functioning as expected. The only problem I had was they wished to confirm the order to be sure that it was legitimate. But I didn't receive their email until it was too late to respond that day. This delayed my response over a weekend and therefore delivery of the part and the repair for several days.

I received the part for my dishwasher. I did find that the brass fitting is bent on one side and cannot be used. However, for the time being, I am able to use the old one. I am glad the the rest of the adapter fits. I would buy from your company again. Thank you for reaching out to the customer.

Prices seem competitive. However, I could not find another part for same refrigerator that I needed.

I need to return this item. Hope it is easy to find your return policy and return this item.
Respectfully,
David Lewis