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Genuine Replacement Parts has a rating of 4.1 stars from 92,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention model number, customer service, and ice maker. Genuine Replacement Parts ranks 2nd among Appliance Parts sites.
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Everything was fine, ordering, having it shipped, receiving. Unfortunately, the part was not the right part for my computer, not their fault, and the return was equally easy through their support. Overall, I would shop with them again as they made the whole process easy and stressless.
Company buys Google ads for part numbers that are not accurate (or even in the store) and will not accept returns of any kind if the part does not work if you open the box and attempt install. Very deceptive practice and components like this aren't like consumer electronics. Will never use again and advise all to look elsewhere for businesses that have better policies for the customer so you aren't left with a part you cannot use and bought from deceptive marketing.
Fit perfect and arrived on time. Great and fast customer service will do business again thank you G.P.P.
This is the 2nd time I used this website to order OEM parts for my Kenmore Dishwasher. Both parts were electronic components. Amazingly satisfied. Easy to order parts, From order to delivered - was 4-5 days. If later than originally estimated, I received an email letting me know. Excellent company to deal with - especially in lite of COVID times. Part was well packaged and arrived in perfect condition. Will definitely do business with Genuine Replacement Parts again.
Products used:
OEM Kenmore Dishwasher parts
Fit perfect and saved me money from buying a new dryer. Watching a YouTube video and then buying the right part was helpful
Products used:
Temperature gauge
I needed to replace gaskets for both of the refrgerstor door on a refrigerator that came with the house I bought 2 years ago. I searched on the internet and this company not only had the exact part number for my model Whirlpool the price was $50 - 90 less per gasket priced by others on line. It arrived earlier than expected, packaged securely and easy to install myself. Now my food will be properly cooled and I will no longer waste energy, which is additional savings.
This website was easy to navigate and helped ensure that I would receive the correct part. I have a door shelf in my refrigerator again! Thank you
Ordered an OEM washer motor (not even stocked locally) at a great price including shipping. Online transaction was very straightforward with excellent GRP communication from order through delivery. Although very rare in my homeowner repair experience, the OEM part was defective. After exchanging a couple defect description and confirmation emails (including pictures) with GRP Customer Service (very courteous, prompt and professional), they took care of me and shipped a new motor at no cost to me the very same day. GRP is at the top of my appliance replacement parts suppliers.
Tip for consumers:
Warranty replacement of defective factory OEM part. Offered me either a full refund or a new part.
Products used:
appliance OEM parts
I ordered a part for my washer a drain hose, after reading some reviews on here and other places I was super nervous when I saw it said processing after two days, I emailed them quick response back, then I called spoke with Taylor she found my part and got it right out to me! Thank you so much Taylor! Any email I sent any call I made they were super helpful! I will use this company in the future! Again THANK YOU!
Website was easy to use. Found what I needed in minutes. My parts shipped fast and I received on the date indicated.
Blew out the plug on my oven and searched online for a replacement. I'd never heard of this place before so I was skeptical but the cord was relatively cheap and it was the only place that said they could get it to me within a week. It ended up coming in just a day. It was packaged properly and after installed, my oven works perfectly again. Excellent service, five stars, would highly recommend!
The web site is very responsive without any extra stuff to get in the way of the search. Ordering is direct and efficient. The delivery was on time as expected. When the part was received, there was a slight difference in fit with original part. Customer service was easy to get a live person who helped with arranging return, followed up with email message with clear instructions for the return.
The overall experience would be an ideal model for any public facing corporation. Too bad so many companies fall so far short of this model.
Thank you!
My order for the refrigerator rails came on time and fit like a glove! So easy to put on. I recommend this company anytime
My order of microwave parts arrived faster than I expected, and in mint condition. It would've arrived even sooner had FedEx made deliveries to our area on the weekends. Expect me to order from GRP for future purchases.
Products used:
microwave parts
I've NEVER ordered anything online one morning and it arrived the next morning without costing me dearly, and other company shipments never arrived on time or never got it. I didn't have to pay shipping and got my part the very next morning, I'm 44 and never been this impressed by any other business! THANK YOU! I will definitely order all my parts through your company!
Tip for consumers:
You won't regret ordering from this business!
Products used:
Ordered, shipped to me for free overnight!
They really helped me out in the pinch! Site was easy to use, order filled promptly, and arrived on time!
Thanks for all of your help!
Quick, painless and easy so far. I'm hoping I ordered the correct parts. After 10 years parts number change. Follow up with me after the parts arrive.
Thanks
Crystal Stearns
This item fits perfectly for my oven. Good packaging and the shipping was fast... Price is high for just 1 piece, in my opinion, but the quality is very good, cant tell its a replacement knob and not the original. Will definitely shop again for future needs.
Products used:
Oven knob
I easily located my parts on the website. GRP promised a very speedy 2nd day delivery date and delivered with no expensive expedited shipping rates. Almost the same cost as shipping a priority envelope at the post office to receive a front glass for an oven door. And most of all, it fit perfectly!
Tip for consumers:
Consider this online company first. Low prices for quality parts and getting them to you.
Products used:
Oven door glass.
I ordered from another service 4 weeks ago but never heard a thing, and couldn't talk to them because of 'Covid'. However, with GRP, I ordered the same part and got it in less than a week, and was the correct part. And they were even cheaper than the other service.
Needed a new bottom sprayer for our Kitchenaid Dishwasher. After extensive research from other sites. Decided to purchase from here due to price and shipping
Tip for consumers:
N/A
Products used:
Bottom sprayer
Part came quickly! Installed easily and washer is now working great! Would definitely recommend for appliance replacement parts!
This was my first time using this site and was very impressed... I was able to find the part easily (where I couldn't find it at all on other sites, the part was cheaper than expected, it arrived in only a few days and is working great! Very good first impression, I must say. Thank you!
Very fast delivery on my freezer door seal. Was surprised they had one for my old stand up freezer. When it arrived I checked the fit and it was the correct one. The next day I took the door off and installed the new seal and replace the door. Perfect fit absolutely no leaks. Thank you GRP for being there.
Products used:
Seal for freezer door
Thank you hopefully still in stock. Contact asap if not in stock
I was amazed how quickly it arrived and day of delivery was exact date.
Easy ordering process and prompt delivery of a quality part. I should have used this place first. I ordered a lesser expensive one from Amazon because I thought it would be easier and arrive faster, but it broke in less than a week. Don't make the same mistake I did, get your parts from here. The shipping is just as fast the part is OEM and quality.
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Founded in 2015, Genuine Replacement Parts is a web-based appliance part marketplace with the largest selection of OEM parts available on the internet. Headquartered in Fort Walton Beach, we ship nationwide from over 80 warehouses throughout the US.
