• General Steel

General Steel

Ratings On Other Platforms

Better Business Bureau
4.7 / 5

Overview

General Steel has a rating of 4.34 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with General Steel most frequently mention customer service, good experience, and great job. General Steel ranks 4th among Building Construction sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
8
Neutral
1
Negative
3

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16,857 reviews

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How would you rate General Steel?
Top Positive Review

“We will be relocating our Heavy Truck repair shop to...”

Jim M.
1/21/24

We will be relocating our Heavy Truck repair shop to new location. I would like to build a building that is 100' deep by 150' wide. I need to have 5 pull through bays (100' long) with 12'wide x 16' high doors at each end. One end of the building (25'x100') will be for office space, parts storage, tool storage, lunch room, and locker room. There will be vehicle lifts so need 25' min of headroom inside shop. Shop will need to be insulated.

Top Critical Review

“I'm planning”

Samuel W.
1/12/24

I'm planning. You want my phone number. Nah. I just want a budgetary quote. Plus I'm sure that there are standard sizes that would cut cost. Yet the form allowed Freeform. I will call when I get closer. Unfortunately this didn't help get my process closer. Sorry to waste your time.

Reviews (177)

Rating

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Other

Thumbnail of user terryw1371
1 review
0 helpful votes
April 17th, 2024
Verified site experience

We are purchasing a small property west of Powell Wyoming. We need to build facilities for our livestock & a shop.

52 additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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From the business

General Steel specializes in the custom design and delivery of metal buildings to individuals, churches, organizations and business owners. We also offer pre-construction services including a wide variety of solutions for every phase of the construction process.

Business History

Established in 1995, General Steel has been the leader in the steel buildings industry for over two decades. Our team has designed and delivered commercial buildings for America's leading companies such as Boeing, Dow Chemical and General Motors. We have also delivered thousands of solutions for individuals such as garages and workshops on their personal properties. Our customer service is second to none, customer satisfaction is our number one goal!

Company Representative

Thumbnail of user travism57
Bruce G.
Customer Service Manager
Typically does not respond to reviews
Bruce has been with General Steel for over two decades and leads our customer service team. Bruce has ensured thousands of projects are completed to the satisfaction of our customers. Bruce and his department are part of what sets General Steel apart from other metal building companies.

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