• GearZapper

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Overview

GearZapper has a rating of 1 star from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. GearZapper ranks 101st among Outdoor Equipment sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate GearZapper?
Top Critical Review

“They suck! Won't give refunds on intimate items but their sizes are not true and item doesn't fit!”

Camille D.
1/9/17

Sizes are not true! Won't give refund on intimate apparel and iit wasn't even worn. I couldn't even try it on because I could tell by looking at it that it was way too small. I will never order from them again! Very unhappy! Don't order clothes or body shapers! Also not too mention I emailed them and never got a response when asking where my item was a month after ordering and there tracking information doesn't work on the link! They suck!

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user camilled16
1 review
1 helpful vote
January 9th, 2017

Sizes are not true! Won't give refund on intimate apparel and iit wasn't even worn. I couldn't even try it on because I could tell by looking at it that it was way too small. I will never order from them again! Very unhappy! Don't order clothes or body shapers! Also not too mention I emailed them and never got a response when asking where my item was a month after ordering and there tracking information doesn't work on the link! They suck!

Thumbnail of user laurieh52
1 review
2 helpful votes
February 1st, 2017

Don't do it! Ordered nov 30 and still haven't received anything! And when I keep
Emailing them to refund my money because I have not received anything I keep getting the run around! I will be calling visa fraud tomorrow! I've had enough of this garbage lies! Gearzapper are total fraudsters!

Thumbnail of user vanessaw30
2 reviews
2 helpful votes
February 16th, 2017

Almost 4 months and I haven't received my order. Now they won't answer my emails requesting a refund. Horrible!

Thumbnail of user heatherp59
1 review
1 helpful vote
January 17th, 2017

Item had an estimated delivery date. I needed it at a certain time. The item was delivered 5 weeks after it said it would come. (Nearly 2 months after I ordered it) I emailed them about it and they basically said it's not their problem. Useless! Will never use them again!

Thumbnail of user nehaa8
1 review
2 helpful votes
February 23rd, 2017

I think these people scam!
I ordered in December and every time this lady called Aline Presbitero says its on its way and its clearly not, they are not refunding the money or sending the item ordered. STAY AWAY DO NOT PURCHASE! #gearzapper

Thumbnail of user chandrac4
1 review
1 helpful vote
May 28th, 2017

In my order was suppose to be a FREE BRACELET., definitely my initial incentive. The order was delivered, but NO BRACELET. I've sent 4 or more emails explaining this to them, and the exact same response is "Our records indicate that the item was delivered." I am so tired of the robo response, and lack of personal care and service. This is the most impersonal company I have ever dealt with. This is INDEED MY FIRST AND FINAL AND ONLY ORDER. SO DISRESPECTFUL!

Thumbnail of user irfana4
1 review
4 helpful votes
December 13th, 2016

I bought a pair of night glasses to reduce glare at night time. They said it would take 3 to 4 weeks for my product to get to me. It has been 6 or 7 weeks now. I contacted their customer service. They replied to my e-mail twice then they just disappeared. I have lost my money and I have noting to show for it. These guys are scum. Do not buy from them. Do not buy anything from them at all.

Tip for consumers:
Don't waste your time buying from these guys. They are liars and thieves.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shaimar1
1 review
2 helpful votes
March 31st, 2017

Never got my order
It was in October 2016
If they are bringing it from the moon it should reach me by now
Now I am trying for re-fund

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