It's been more than 2 years that I make purchases at gearbest.com
Gearbest offers the best prices and in addition a system of the most generous discount coupons of all competitors. With gearbest I buy and earn points that I can use to reduce the price of my later purchases. With gearbest, the delivered products correspond to their discription on the platform and delivery times are the most resonable on the market. I recommend it for anyone.
I like so much Gearbest because is a awesome shop where you can buy what you want at very low prices. The quality is very good and never i don't have had problemes with my orders. Shipping is very fast (in 10 days) and free. Customer service is always ready to help and i like this. I order many items and i was very happy. Is very easy to order and safely. I like that i can to track my shipment and i know when it will arrive at my home, this is very great.
It is the only and the first site from which to order and i recommend everyone Gearbest.
English: Acquired in this online store electric brush (Order No: W**************). After the order quickly packed and sent the goods. Delivery was very fast to my country. The product came well packed and not damaged. Support for a couple of my questions reacted quickly and professionally. I recommend Gerabest as a stable and trusted shop for purchases.
Russian: Приобрел в этом интернет-магазине электрощетку (Order No: W**************). После заказа быстро упаковали и отправили товар. Доставка оказалась очень быстрой до моей страны. Товар пришел хорошо упакованным и не поврежденным. Поддержка на пару моих вопросов отреагировала быстро и профессионально. Рекомендую Геарбест как стабильный и доверенный магазин для покупок.
You wont find better prizes... and what they offer, is what you get. There is a small issue in the time they ship the package, usually takes a couple of days more that they offer, but if your not in a hurry, this is the best place to buy. They use DHL as courrier that usually has the better delivery times from China to any place in the world, and in my particular case. Mexico, the best one in passing your package throw customs, less than a day, and they usually takes the invoice as reference to tax your product.
Gearbest great online store. I very often buy on geaerbest, because cheap prices for all goods. Delivery takes a short time. The store has a support service. I recommend this store. Store support solves all problems very quickly. I will still buy a lot of things on gearbest. - A huge selection of the online store. The store often holds promotions and sales. Propose a buy on gearbest. For purchases in the store are awarded points that can throw off the price of all goods
I bought a zenfone 2 from Gearbest, the product was as described, the shipping was fast (I'm from Europe and they have a EU warehouse!). The support team assisted me with some questions I had Overall the service was very good. Very satisfied. I would recommend.
I ordered at this store electronic cigarette Joyetech eVic VT 60W Temperature Control VW Variable Wattage Mini Box Mod Kit 31. 10. 15. At that time, the store was an action of this product and the cigarette cost me only 3,000 rubles. A few days later I received the track number, and already November 20 received a package in the mail room. I am pleased! Gearbest.com I recommend to everyone to buy genuine products at the lowest price!
This i the one my best orders and deals on gearbest. This CPU is simply is a extra ordinary item to buy comparing with it price. Fast chipping and delivery works excellent.
For people who want this great item this is the link to buy
https://www.gearbest.com/cpu/pp_*******.html?wid=*******
In Gearbest I ordered a few times and I always had a very good experience. I received my purchases in time, without problems.
Very good products, very good prices, and kinda fast delivery.
Gearbest is one of the best Online-Shops. I truly recommend it to everyone.
Very satisfied
May 07,2017 Order number: WB**************
"i love gadgets and gearbest is place where i found fresh new gadgets everytime.
My experience from this site is very good, shpment recived quite early then expected( in 10 days from overseas), packaging is good, products are super cool.
Costumer service is pretty cool, respond on my every query.
So i'm very happy with the site."|
I will suggest every gadget lover to try this site.
They have some really cool stuff.
Fast shipping, and low prices. And the quality is also good.
I used to buy from China two years ago. I 've tried several auction portals and webshops, and than I found Gearbest. I found that this is the best for buying the following things: Xiaomi devices, flashlights (Zanflare, Convoy...), genuine ******* batteries, electronics, memory cards, pendrive, small gadgets around 1$ (cables, adapters, etc).
I never had any problem with the items, they sent genuine items for me, so I absolutely recommend buying from Gearbest.
I'm from Australia - I found the service to be great. All products were packaged extremely well and were well protected for shipping to Australia. I have been so pleased that I have purchased more products for GearBest. I have had orders sent by priority line. Delivery was excellent. As for the products themselves. The phone (purchased Redmi Note 7) is great and works very well here in Australia (Australian cell network). All other products that I purchased in the same order are of good quality. I will be shopping here first. Delivery is great, service is great, prices are awesome!
I have been shopping with GearBest for over 3 years now and the customer experience (especially after sales) is GREAT!
We all know that, usually, the presale customer experience is good almost everywhere. On GearBest you can find and browse easily for what you need; the customer reviews and explanations are good and the pre-purchase experience is good (buy registered mail always, as unregistered can get lost by your country post and this is time consuming).
What I love about GearBest is the absolute long term customer orientation: if you have issues with the purchase they are open and fast to respond. They care about delivering what the product promissed and always (but always) try to find an acceptable solution for the customer.
Keep up the good work!
The phone is great at this price. I bought DOOGEE Y100X, so now i am ready to use my beautiful phone. My order was W************** and delivery in 9 days to romania. Thanks gearbest.com for awesome phone!
On GearBest I done more than ten orders and all always gone well! I love buy on this site because there is a very good value for money. In particular I bought many Xiaomi products. For now, all products are working fine, so I don't have experience with GearBest guarantee. But I'm sure that GearBest guarantee will work fine as the rest. The delivery speed for the Europe destinations is improvable, but I thinks that when GearBest will open the Spain and Italy stores the delivery speed will be improved.
Max from Italy
I'm really frequent online buyer with not a few orders behind my back. In my country the good are usually with high prices and I don't really like it. But also I do love to buy new electronics and thats why I'm doing a lot of online shopping outside EU. Gearbest is my favourite online shop which I'm nonstop exploring about some new and interesting stuff - mostly electronics. When I want to buy something I always firstly check in Gearbest, because in 90% of the cases they have it and it's cheaper than other sites. Exaple for that is my recent bought of Amazfit Bip smartwach - it was the cheapest offer. They also use good shipping services - which are not expensive - most of the time they are free, but when they are not it's less than an euro. I like this website and hope they will continue in the same manner and even grow bigger - with more good offers of course.
Please do not pay attention to all these positive reviews made by marketing bots. I am a real person, and I confirm that Gearbest is one of the worst online shops ever. They sell refurbished goods as new; faulty as working; they invented a customer support system that is as inconvenient as it can be.
I purchased from them VIOFO A119 1440P 160 Degree Wide Angle Car DVR which already had signs of wear. I used it for a couple of weeks until it stopped working. After 12 (!) emails from me Gearbest gave me a permission to return Viofo for exchange (via first class mail, as they requested, which was half of Viofo's cost). This was in December 2017. No replacement received; my support ticket closed by Gearbest, and they ignore my emails.
Want to waste your time and money-buy from Gearbest
I've been buyng stuff on Gearbest for 5 years, and I'm very satisfied with my shopping experience.
Gearbest has a big selection of high quality products at very competitive prices.
My orders have been processed and shipped very fast, and arrived safely and quickly.
Gearbest has many warehouses wordwide, incl. In EU countries, which is a huge advantage.
Last but not least, Gearbest has an excellen customer support service.
Gearbest is a legitimate and reliable seller that I highly recommend!
I have opened for myself one more Chinese shop. It is Gearbest shop. Shop of the Chinese electronics. The order was made by Nov 25,2017(W**************). In 20 days I held the beautiful Chinese Xiaomi Redmi Note 4 smartphone in hand. He was amazing. I have fallen in love with him. Later I have made some more small purchases in this shop. And he hasn't disappointed me. Packages have arrived to time accepted for delivery. I do some purchases in this shop now. There is a lot of things interesting and not expensive.
Dear Ineras,
We are happy to hear that you have had a positive shopping experience with us at Gearbest.com.
Please feel free to come back and shop with us again soon.
Check out our latest deals here: http://www.gearbest.com/gadget-deals.html
Best regards,
Gearbest Customer Service Center
This was the first time I have ever ordered something online. Never thought I could buy a smartphone with such a good quality/price ratio. I bought a XIAOMI Note 4.
Was the product really good? Never heard about this brand here in Europe.
Would the delivery arrive safe and sound? Would it be quick?
The answer to all this questions were YES!
Will certanly use this site again to buy more products.
PS - The costumer service is also very helpfull.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear Massimiliano,
We are happy to hear that you have had a positive shopping experience with us at Gearbest.com.
Please feel free to come back and shop with us again soon.
Check out our latest deals here: http://www.gearbest.com/gadget-deals.html
Best regards,
Gearbest Customer Service Center