Game Wall Art has a rating of 2.6 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Game Wall Art ranks 910th among Gaming sites.
First and foremost, I'm a real buyer and I've seen criticism on shipping delays by Game Wall; didn't happen to me. My item came in less than 2 weeks and the print looks amazing. My only critique is that they do not answer emails. After purchasing my item, I had a charge of heart and wanted to switch my print for another. I attempted to contact all the emails provided in the website and emails within the confirmation purchase email sent to me, nothing. I mean, I'm still happy with my initial choice of print, but it could have been better. Please, reply to your emails Game Wall in the future. Thanks
Prints took almost a month to arrive, when they should've been here within 5 days. Visuals on the website do not accurately represent the sizing on the products. Emailed the website owner multiple times, but never had any response. Terrible service with bad products. Also, bad value for money, as the prints were very expensive if you in include the unexpected import fees to the UK. AVOID!
Prints took almost a month to arrive, when they should've been here within 5 days. Visuals on the website do not accurately represent the sizing on the products. Emailed the website owner multiple times, but never had any response. Terrible service with bad products. Also, bad value for money, as the prints were very expensive if you in include the unexpected import fees to the UK. AVOID!
Tip for consumers:
Don't
Products used:
Prints
Placed an order on 3/6, it's 3/18 and I still don't have the canvas I ordered. I've reached out via email, chat and phone only to receive no response what so ever. Site says they can ship to anywhere in 4 days... well clearly they can't. Was really looking forward to hanging this in the boys room. No tracking information has been provided; item just says shipped. Getting plenty of spam emails wanting me to purchase more. Had this gone better I sure would have.
Ordered something June 26th and still haven't received a tracking number. Emailed them twice at *******@gamewallart.com looking for any sort of update and have received no communication from them. I'm about ready to do a charge back on the order and find another website that can actually respond to emails.
Avoid this company! Nothing has arrived and now not responding to any emails or messages to rectify! I have a very disappointed little boy so will need to reorder elsewhere at additional unnecessary cost to me to put this right for him! Awful customer service!
Received my piece of wall art today after 2 failed delivery attempts (why do you ship it requiring a signature, this is annoying), the frame was broken on the left side of the artwork causing it to look misshapen. How do you expect the frame to stay in tact when you only wrap the artwork in bubble wrap with corner protectors? It should come in a thick cardboard box.
Paid for my order about a week ago but i didn't get tracking information and im still waiting for order. I can't contact anyone from emails or live chat. Poor customer service
I ordered "WOW - World of Warcraft 41 Genn Greymane 5 Piece Canvas Wall Art Gaming Canvas" on 3/3/2021 and it had still not shipped as of today(3/11/2021). When using the online chat, I was told it would ship and that I would get the tracking ID in 3 hours. So if it was already shipped the tracking ID should be available no need to wait. I believe, at least I hope, my order is now in the processing of being shipped within the next 3 hours. In general poor communication in regards to orders.
Received damaged canvas panels as they were only packaged in bubble wrap. Have tried a few times to contact for a replacement and when I finally got onto someone, they didn't reply back. Bit sad as this was a christmas present and it's just sitting in a corner in our house as it's not acceptable to be hung up. This was a large size too which i was happy with but now I have wasted my money
I purchased a wall canvas from gamewallart and haven't received it yet. It's been 8 days since I paid $99.00. I also submitted an email and haven't received a response. Is this a scam? Feel like I've been robbed.
It says 4 day shipment but nope, haven't received it. They won't contact u back, and there is no tracking code
Ordered on February 23rd, and as of March 9th, I have still not received my product. Do not buy. I will remove or edit this review IF my product comes in perfect condition.
Tip for consumers:
That it is a scam.
Products used:
Sekiro 01 - 5 piece canvas
I ordered some art and was hoping to get it by a certain date. They experienced a delay and it was not told to me till I went looking for more information when the art did not show up after a week. While I did not end up getting the Art in the end I was issued a quick refund because of the delays. I have instead gotten some stuff off of amazon that was able to get here in time for what I needed. I may go back to them the customer service once I spoke to a supervisor was great. I only wish I had known sooner there was going to be a delay.
Ordered my picture over 2 weeks ago. The website says will receive it within 10 days. And I am having a problem getting the tracking app to work. I hope I receive my picture soon.
First and foremost, I'm a real buyer and I've seen criticism on shipping delays by Game Wall; didn't happen to me. My item came in less than 2 weeks and the print looks amazing. My only critique is that they do not answer emails. After purchasing my item, I had a charge of heart and wanted to switch my print for another. I attempted to contact all the emails provided in the website and emails within the confirmation purchase email sent to me, nothing. I mean, I'm still happy with my initial choice of print, but it could have been better. Please, reply to your emails Game Wall in the future. Thanks
I purchased on August 5th, it is now the 20th with not even an update on shipping. I have yet to recieve either of the two things I ordered and have emailed multiple times and got no response back. I never rate, review, or do a survey. However, right now I am very disappointed. Things happen, all I ask for is an update.
Tip for consumers:
Just use amazon, you know when you will get your products and can count on the shipping
Great website, showed accurate depiction of item. The item shipped quickly from Europe and I am amazed at the speed it arrived via FedEx. Sturdy packaging was impressive and well prepared for a long travel. The artwork was crisp and well done, mounting was great too! I would definitely order again from this company and you should too. If you're reading reviews about them, read no further. You will more than happy with your purchase. Thank you Game Wall Art, I'm very impressed!
I ordered on March 30th; it's now April 6th and haven't gotten any kind of communication about the status of my order (besides the automatic order confirmation), despite me emailing them. It's making me nervous...
It was the worst thing I've ever did to order from them they sent me the wrong order i text them they apologize and promised me to send my order and it's been a month i didn't get anything don't trust them don't buy all i wanted is to surprise my little brother with a fortnite wallart and all i got is a brown wooden piece
Placed my order. Sent my money. They acknowledged receiving my order. Then... crickets. It has been a week and a half with no information about shipping. I have sent 4 inquiries to their address and have not received a single response. Horrible customer relations.
I ordered a fortnite wall art for my little brother to surprise him and i got a wrong order it was deer wall art which is not even close to be fortnite and it was broken too I'm so disappointed and mailed the company i hope they can answer me and fix it soon. Edit! I texted them in the customer service chat on their website They answered me so quick and it was really helpful they let me keep the wrong product i got and they'll send me my order soon and i can't wait for it
They have not provided any status on my order in one week. No response from email either.
Gone 3 weeks without a word and no sign of it being shipped.
I emailed them twice about the status of my order and received no response.
I ordered this on March 15th and today is March 24th. It states you can track through Shop but all it says is shipped. I don't know what day it was shipped or from where. Their website indicated a 3-4 day ship time. If I don't get the order by the end of the week I'll be asking for a full refund
It's a shame since I ordered this for my grandsons birthday thinking it would be. Unique gift. Unfortunately, his birthday was on the 22nd
Products used:
Call of duty 3 piece wall art. Small size
It looks like your product has been damaged in cargo. Please contact to info@gamewallart.com. It will definitely be compensated.