GameTimeReviews 121

Gametime is the scam of all scams. Charged me $68 for $30 tickets and said if I can find a lower price they would issue "Gametime credits" (ooh which dont expire) and if you ask within 24 hours, they might refund your order in... Gametime Credits! You'll never get your money back.
Well I found a lower price and it was on Ticketmaster.com literally the same website these chumps bought the tickets from, and then jacked on a $24/ticket service fee after adding 50% markup. I got conned into buying from them after searching for the event on Google and ONLY seeing 4 places that were selling the tickets, none of them were ticketmaster. So shame on Google for being a part of this scam.

I bought tickets for the 49ers/Dallas divisional playoff game on 1/14. I received an email that the tickets were on their way and that I would receive a ticket transfer email from Ticketmaster. There was no communication from Gametime or Ticketmaster. So finally on Friday 1/20 I sent an email to inquire about the ticket transfer. They said that sometimes the seller will wait until 24-72 hours to send me an email because of issues with counterfeiting barcodes. On Saturday 1/21 I still had not received a text or email. I chatted with 3 different people from Gametime. Each person told me the same thing as the email. Finally, the last person told me that there was an issue with the seller and that the tickets were no longer available, but they told me that they would find me tickets that were equivalent or better than the tickets I bought. Later that day I received a text from Gametime that my seats were upgraded but still no ticket transfer email. Finally on Sunday 1/22 at 7:00am(Game was at 3:30pm) I received the ticket transfer email. They were really good seats on the lower level 30-yard line. I would like to thank Vane, Casy and Keira for their help in assuring that I would have the tickets for the game. I had to be very proactive in communicating with Gametime in order to get my tickets. I read other reviews on here from people that didn't have the same positive result as myself. While there were others that had a bad experience and ended up with no tickets. Either way I don't think this is the way a company should do business. I feel like I was just one of the lucky ones.

I highly advise anyone and everyone NOT to use this app. Once they have you CC information. They can and will withdrawal money from your account without explanation. If you happen to catch it they may return your money, but will not provide any explanation, because they will only blame you and not provide any proof. DO NOT TRUST THIS COMPANY

So I purchased two sets of tickets for a game, and only one set was able to be downloaded. After various emails with customer service proving that I was only able to download one set, customer service ended communication. Awesome experience you guys, will def let all my friends know if the horrendous experience

They will tell you that they can't credit or refund you because your tickets didn't have insurance, however THEY DO NOT EVEN OFFER OR SELL INSURANCE! They are full of lies & a scamming company. Avoid at all costs

This company uses the definition of bait and switch tactics to sell tickets. I feel completely duped. No need to go into particulars. Plan on their Advertised price to be $50 less then their actual price. Pictures speak for themselves.

It's fraud. I purchased a ticket for $570, of course ca 748 CAD, and they drew 400 CAD more! Now disputing the amount through my bank. I asked them to correct this and they referred me to their FAN group! Ridicule!

Purchased tickets for a Bruins game, realized it was for a venue in Canda versus in Massachusetts. Contacted customer service immediately within 5 minutes of the transaction/purchase, it when then I was made aware 2 more purchases were attempted on my same credit card, same date, same game and they allowed at least 1 more transaction to be approved thankfully denying the 3rd purchase. I was aware of their refund policy and willing to accept a credit for the legitimate first purchase, but the 2nd approved transaction was fraudulent. I pleaded that there was a security problem with their web site and that the 2nd purchase was illegal and I wanted to speak with their fraud department, which I was denied access to. At this point I'm out roughly $900.00, but I'm disputing the charge on my credit card. I flatly refuse to pay for the 2nd transaction I didn't authorize. We'll have to see what happens. DON"T ORDER FROM THIS SITE!

I bought Taylor Swift tickets and I asked when my tickets would arrive. I was told 3 hours before the concert. They never mentioned this prior to me buying tickets. That is craziness especially if coming from out of town. This sounds like a scam and I am sure I will never see these tickets. Now the customer service will not answer any of my email just ignoring my questions etc. very interesting but definitely a scam! They should be shut down for sure. Just don't buy from this place..

We went to a game which was one third the price. This company is about getting you good seats and frankly it's fake. Do not bother. We bought before the game schedule like after the season closed... because we thought wow how great would it be to see both la teams. Im a rams fan and my husband a chargers... still no help... we spent alot on this and I'm super disappointed... still haven't recieved our tickets

They will scam you and tickets appear cheaper instantly. They do not honor their price match guarantee and their customer service is rude and will not help. Especially Marc. Do not buy from here ever! Beware!

I bought five tickets for the Braves playoff game for $2150, they never transferred the ticket and kept making excuses all the way up until game time. We drove down from Tennessee three hours because they had we're working on it to get to the stadium and find out we had no tickets and we were going to have to buy a new ones.

Stay away from this money hustling joke! Every purchase I've had with them, there was an issue. The latest was purchasing a seat 1 on the end. I get the transfer and it says seat 7. Gametime tells me they review the order and that's what I purchased. I would have never bought a seat 7 in my life. They do no not show you what you're actually purchasing until after you've bought and they have their outrageous fees. Look at the other reviews. They are rated a 1 for a reason. The 1 isn't for being an industry leader. Stay way from Gametime!

Ordered 7 tickets for a Dodger game, around $2,000 and my order was accepted one week prior. Game time said my tickets would be ready the day of the game. They were not, they had been double sold. I was offered alternative tickets hours prior to the game (my group was already on our way) and I was told the transfer of tickets would take "a while". They NEVER came and I was told they "became unavailable". I happen to be watching the same offered tickets in another website and the owner was raising the ticket prices, presumably a negotiating tactic by the owner with Gametime to get more money. All 7 of us were literally left waiting at the park gates. Ordered similar tickets in STUBHUB and was able to download them instantly. I'm now waiting 3-5 business days for my Gametime refund. $2,000 are being held hostage as my nightmare continues.

They have a price match or lowest price guarantee and they DO NOT HONOR THAT! I emailed them proof of a much lower price than I paid and they NEVER responded or honored it! Just quit responding. VERY RUDE!

If Yankee Stadium ticket sales says this company is not reputable … listen. This company sold tickets at one price. Then said the seller had an issue and gave me another choice. Then said seller issue and gave me a 3rd choice to buy. Seats were not as good. Said I had to purchase for the better ticket price. Bait and switch. Then didn't send tickets until after game started. Then I couldn't get them because I need an app I don't have and my phone said was not a legit site. They say the managers are busy. They do t come to the phone. Lies lies lies about all policy.

I bought tickets to the Braves game over a month in advance. I compared several sites and prices in the 200 level of the ball park. By comparison GameTime had the best deal. (Comparable but was best option). So I clicked on the 200s range seats from the map of the ball park and it showed there were four seats available together which I added to cart. After paying for the seats and additional fees my total came out to $260. I received an email confirmation not showing the information of where the seats where. It just said four seats purchased for $260 and that Ticketmaster would be sending me the tickets before the game. This was the first time it was disclosure that the tickets would come from Ticketmaster. Well just a couple days before the game I received an email with my tickets from Ticketmaster and it said my seats were in the 433 section on Row 10. This is the highest/worst seating in the stadium right beside general admission. The tickets now right before the game start are in the $20 range. So I paid $260 for four tickets over a month before the game to receive tickets in the nose bleed section. GameTime was difficult to contact and no help. They said they could not do anything unless I could show a screen shot of where I booked the tickets in the 200 section of the stadium but of course the confirmation they sent did not have the section on it. I am livid and hope these tickets actually work to scan when I get to the stadium. Don't by tickets though Gametime. I should have read more reviews before purchasing.