• GameHouse

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Overview

GameHouse has a rating of 1.5 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GameHouse most frequently mention customer support problems. GameHouse ranks 234th among Games sites.

  • Service
    4
  • Value
    4
  • Shipping
    1
  • Returns
    1
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I purchased about 150 pc games from them over the years, most at 15.00 to 20.00 each.
  • There is no contact number to reach customer support and multiple emails go unanswered.
How would you rate GameHouse?
Top Positive Review

“Best Customer Support Ever”

Taylor D.
10/8/20

I wanted to reset my progress on hearts medicine - doctors oath. You have to msg support but after I sent the initial msg, it kept lagging and wouldn't open. So I contacted them via email thru their website. Literally the fastest, most responsive and helpful customer support I have ever experienced with any company. Ever. If you have a problem, they will surely fix it for you. In a polite and timely manner too!

Top Critical Review

“Talk about abandonment”

Nettie T.
5/16/21

Don't know what happened...but they've become the weakest link. I remember playing a few hidden objects years back, on a platform that was fully attainable including its ratings. Now it's just dead space with every shown game of interest stating 'you've played the trial, please purchase!' garbage. At least Big Fish was more helpful.

Reviews (30)

Rating

Timeframe

Other

Reviews that mention popular keywords

games (15) customer support (5) customer service (3)
Thumbnail of user taylord149
1 review
1 helpful vote
October 8th, 2020

I wanted to reset my progress on hearts medicine - doctors oath. You have to msg support but after I sent the initial msg, it kept lagging and wouldn't open. So I contacted them via email thru their website. Literally the fastest, most responsive and helpful customer support I have ever experienced with any company. Ever. If you have a problem, they will surely fix it for you. In a polite and timely manner too!

Thumbnail of user tonie33
1 review
1 helpful vote
August 18th, 2019

I have been w/ GameHouse for many years. I love GameHouse. The FunPass subscription is the best way to go. I have the yearly subscription. You can get a yearly or a monthly subscription. The yearly subscription is the best deal. And it is a very good deal! You can play EVERY game in the GameHouse catalogue, as many times as you want. Whenever you want. You cannot beat that.
Also, with their "Game Credits" and "My Reward" stamps, you are able to "purchase" games for free. I have NEVER had to buy a game. And i own ALL of my favorites.
So, with GameHouse, i can open and play any game i want, whenever i want... while i sit comfortably on my sofa. And i occasionally outright BUY a game for FREE with my credits. (u even get 2 free credits when you "buy" a game with the free Credits).

Tip for consumers:
Get a yearly subscription, you will have access to more games than you can play in a year. I have NEVER ran out of games to play with my FunPass Subscription with GameHouse.

Products used:
I have played hundreds of games...to numerous to mention them all. But i love the Hidden Object games the most. And also some of the Time Management games.

Service
Value
Quality
Thumbnail of user ryans151
2 reviews
5 helpful votes
October 4th, 2016

Amazing site, I have bought many amazing games over here. I recommend it to everyone. So you guys can also enjoy their services.

Thumbnail of user melanies53
1 review
0 helpful votes
June 18th, 2016

I downloaded windows 10 but i went back to windows 7 yesterday and now my fun passs and all is gone what do i do

Thumbnail of user jenniferw25
1 review
4 helpful votes
March 14th, 2013

I was a member of Real Arcade which then became Gamehouse. I'm still a member and it's been 8 years since I joined Real Arcade. I have honestly never had any problem with their site or their games. I download a minimum of 2 games a month. A handful of times I've had issues with games not opening or closing early - but it's always ended up being another program interfering and not a Gamehouse problem. I have never had a problem using my tickets for free games, and you earn additional coins just by playing that you can use to buy additional free games! I orginally joined to casually game - in in the last few years my son has become an active player of their games. And he loves the variety of the games and it have become an activity we enjoy doing together. I would highly recommend the site to people looking for a place to get an amazing spectrum of games.

Thumbnail of user mea4
1 review
1 helpful vote
July 1st, 2011

Over the years I have bought 50-100 games off them and have only come across a few problems, namely downloading or missing DLLs (could be due to my virus protection doing overtime, who knows), though at the time I really didn't need more games. Other than that all my games have run smoothly.

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About the business

Looking for the best free high-quality games? You? ۪re in the right place. On GameHouse, you? ۪ll find over 2300 great games in the most popular genres!

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