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GameHouse has a rating of 1.5 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GameHouse most frequently mention customer support problems. GameHouse ranks 657th among Games sites.
No positive highlights yet
I wanted to reset my progress on hearts medicine - doctors oath. You have to msg support but after I sent the initial msg, it kept lagging and wouldn't open. So I contacted them via email thru their website. Literally the fastest, most responsive and helpful customer support I have ever experienced with any company. Ever. If you have a problem, they will surely fix it for you. In a polite and timely manner too!
Don't know what happened...but they've become the weakest link. I remember playing a few hidden objects years back, on a platform that was fully attainable including its ratings. Now it's just dead space with every shown game of interest stating 'you've played the trial, please purchase!' garbage. At least Big Fish was more helpful.
I recently tried signing back up after a lengthy hiatus to discover several HO games I tried to download for free trial play weren't. "Game not responding" was I all received. The Support page provided links to the windows 10 compatible games and the incompatible windows 10 games. 2 HO games I wanted to play were not listed on either page. Okay, someone has been asleep at the wheel or they just don't keep their site updated.
I have been a very long time member of GameHouse. I have purchased many, many games and until the last 1-2 years was very satisfied. That was BEFORE I needed to seek help with several games purchased (after buying a new larger monitor only). Their response was very terse, non informative emails that resolved nothing. Frankly put, I have wasted enough time and money and their "Fun Pass" just isn't fun anymore. Buyer beware!
I have been with game house for many years. This is my 2nd year as paying the annual fee for games. The first year was great. Now it seems that they have slowed down on the games. I am not happy that they do not have many games for MAC and the games they do have don't play once they are downloaded. Don't plan on renewing my membership because I am not getting anything in return.
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Looking for the best free high-quality games? You? ۪re in the right place. On GameHouse, you? ۪ll find over 2300 great games in the most popular genres!
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