• Galactic Snow Sports

Galactic Snow Sports

Overview

Galactic Snow Sports has a rating of 4.17 stars from 30 reviews, indicating that most customers are generally satisfied with their purchases. Galactic Snow Sports ranks 6th among Skiing sites.

  • Service
    2
  • Value
    3
  • Shipping
    3
  • Quality
    3

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Galactic Snow Sports?
Top Positive Review

“Old school Burton park deck for cheap”

Justin T.
3/14/23

I ordered the 155cm Burton Blunt for my son. Galactic is a good deal if your a first time buyer or you haven't purchased any ski/snowboard equipment for a long time. These guys actually care. The friendly staff were even willing to switch the snowboard model I had changed my mind about right before it left the warehouse. I am from CA and they even split the duties with me. You can't find low priced equipment early season like you can at Galactic Snow Sports.

Top Critical Review

“Skis are broken”

Elena G.
2/3/24

I just received my skis and boots, and the boots are in great condition. Unfortunately, both skis have multiple chunks missing from the tips. I was aware that I was buying used skis, but I was unaware that they were going to be broken.

Reviews (30)

Rating

Timeframe

Other

Thumbnail of user justint594
1 review
0 helpful votes
March 14th, 2023
Verified purchase

I ordered the 155cm Burton Blunt for my son. Galactic is a good deal if your a first time buyer or you haven't purchased any ski/snowboard equipment for a long time. These guys actually care. The friendly staff were even willing to switch the snowboard model I had changed my mind about right before it left the warehouse. I am from CA and they even split the duties with me. You can't find low priced equipment early season like you can at Galactic Snow Sports.

Tip for consumers:
Save your money buying used. Double check to make sure they'll split the duties if your out of Country.

Products used:
Snowboard

Service
Value
Shipping
Quality
Thumbnail of user julianv42
1 review
0 helpful votes
December 10th, 2021

It said it would take longer but I'll tell you the truth he came faster I'm really happy with the results perfect I would order from them again

Tip for consumers:
It’s worth it and it comes fast

Products used:
Snowboard

Service
Value
Shipping
Quality
Thumbnail of user janah29
1 review
1 helpful vote
March 5th, 2018

I haven't tried the skis and boots on the hill yet because we lost all of our snow, but Galactic was very quick to respond to inquiries and I received my order quickly!

Thumbnail of user charishm
1 review
1 helpful vote
March 8th, 2018

This was a very positive experience. I received my equipment within a week, just in time to test it out on slopes before he season ends.
I paid the $40 to have it tuned up and it was well worth. Im a beginner and the equipment was perfect for my needs. It suited me better than the rental equipment I had paid for at the ski resort.
Very happy customer!

Thumbnail of user bronyad
1 review
0 helpful votes
February 10th, 2018

The shipping was super fast. I ordered a set, you can definitely see the tear and use on the skis and boots, but it's comparable to used equipment in any used skis shops.
My only complaint is that the binding wasn't adjusted to the boot. Galactic Sport doesn't do this, so you have to do it yourself. I talked to the customer service about it. I was also thinking returning the boots and ordering one size larger, and better ones, they gentleman on the phone was super friendly and accomodating. They even let me to try the boots ones on the slopes to make a decision. I think I will be back for my next equipment purchase, however I will probably go for the more expensive skis and boots.

Thumbnail of user jasons337
1 review
2 helpful votes
January 20th, 2018

Very satisfied. Great customer service, and products as advertised! Good quality at a good price! Would decimate recommend, and will continue to purchase items from Galactic Snow Sports.

Thumbnail of user jaimem49
1 review
0 helpful votes
January 11th, 2018

Very happy with my purchase, my reason for not giving a five star review was for the extra trip to fit the boots to the bindings but other than that I was very impressed.

Thumbnail of user forrestr23
1 review
0 helpful votes
November 30th, 2018

Some items did no fit correctly and had to return. Finding the correct sizing is a bit cumbersome. If more could be done to display sizes or links to company websites with sizing charts that would be helpful.

Thumbnail of user asiag3
1 review
1 helpful vote
January 2nd, 2018

Everything was great except the wrong bindings were sent, my son went boarding the other day and said he was mostly walking because the bindings kept coming off, he went to the lodge and they said he had the wrong bindings

Thumbnail of user robr78
1 review
1 helpful vote
February 28th, 2018

Overall great experience. Website was easy to navigate. Super fast ground shipping. My order was received and everything is great. My daughter loves her new ski poles and says the are the perfect size. Keep up the good work.

Thumbnail of user tylerf28
1 review
0 helpful votes
February 6th, 2018

I am a beginner and I was just looking for a cheap starter kit. This place is a good place to buy from if you don't mind a couple of scratches and you are looking for something cheap.

Thumbnail of user whitneyo4
1 review
0 helpful votes
February 13th, 2018

I purchased skis and ski boots. They arrived within 3 business days which was wonderful. The skis looked good & the boots fit perfect. It was an easy and fast shopping experience.

Thumbnail of user jeffm207
1 review
0 helpful votes
January 16th, 2018

Did not receive free boot bag and feel like the boots are more worn than advertised (also a rental boot which I don't think was in the listing).

Thumbnail of user webm29
Tom V. – Galactic Snow Sports Rep

Hello Jeff,

Thank you for your order. I apologize if there was a problem with your shipment. If you have not contacted us about your boot bag already please use the contact us page on the website to provide your order information and we will be happy to get that resolved for you.

Thumbnail of user elenag255
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

I just received my skis and boots, and the boots are in great condition. Unfortunately, both skis have multiple chunks missing from the tips. I was aware that I was buying used skis, but I was unaware that they were going to be broken.

Tip for consumers:
I'm very disappointed, as I needed these for a trip that I'm going on. The online website has conveniently shut down, so I can't even figure out what next steps should be in the return process.

Products used:
I will be using the boots. The skis are unusable.

Value
Shipping
Returns
Quality
Thumbnail of user ninah148
1 review
0 helpful votes
December 3rd, 2018

Cool place for all of my skiing supplies, quality is great, prices are quite good and shipping is usually on time.

Thumbnail of user sheilas86
1 review
0 helpful votes
December 24th, 2017

Happy with the product. Wear and tear is visible but you cant beat the price. Good for a starter pack my 2 year old boy. Better to buy this and use for good 3-4 years than renting.

Thumbnail of user brade44
1 review
0 helpful votes
December 23rd, 2017

Happy with the quality of the board boots and bindings. I ordered a 145 and got a 140 size board but it'll work for my son

Thumbnail of user jeffl129
1 review
0 helpful votes
December 31st, 2017

Overall they are good for the price. Except we ordered a size big for our kids and they barley fit. We should of gone 2 sizes big.

Thumbnail of user aaronk55
1 review
1 helpful vote
February 28th, 2018

The board and bindings arrived on time in one package and in good condition. They are definitely used but in the condition as advertised being fair/good with normal wear and tear. I haven't used it yet but it'll be a good starter board and set of bindings.

Thumbnail of user zacharyb42
1 review
0 helpful votes
January 14th, 2018

I purchased three ski packages from them (two kid's packages and one women's package) and am pleased with the service and the ski packages themselves. Prior to purchasing the skis I wrote a message asking for advice on one of which package to get for one of my kids, and I was given a quick and helpful reply. The ski packages arrived quickly and were ex-rental equipment from a large ski resort in California. Everything was well worn but functionally totally fine and not very old (the bindings are still indemnified), and were what I expected for the price. The only thing I wish was that it was easier to exchange boots or that there were a way for people who are local to Galactic Sports to try to them on before purchasing - my wife is thinking that she should have gotten a larger size (she has wide feed) but the shipping and restocking fees are prohibitive.

Thumbnail of user richards622
1 review
1 helpful vote
February 28th, 2018

Great service, awesome website, fast shipping. Prices are unbeatable. Got my daughter and I on the slope for little money.

Thumbnail of user bobbys84
1 review
0 helpful votes
February 8th, 2018

Ordered my son used boots and the looked practically brand new. Way cheaper then anyone else we found also.

Thumbnail of user lisal328
1 review
0 helpful votes
December 26th, 2017

Arrived quickly. Perfect fit and great quality boot! Will definitely buy from this site again. The boots are definitely refurbished and in excellent condition. The storage bag is new with tags.

Thumbnail of user anthonyr135
1 review
0 helpful votes
December 30th, 2017

Wife loved her ski package, boots, skis/ with bindings and poles for $240 and that includes edge carving and tune up on skis. Bought my board setup here loved it so came back to buy for my wife. Thanks GSS

Thumbnail of user ellenj23
1 review
0 helpful votes
December 29th, 2017

I have everything I need to go skiing and only paid $219, so I'm not complaining. The stuff all works, right sizes, too.

The reason for the three star rating is that this gear is VERY used and showed no attempt to clean or rehab before shipping. There was crayon writing on the skis, boots smell like mildew which was growing on the lining of one of them. They were dusty and are scratched to heck.

I assumed there was some process of inspection or cleanup that would have happened before shipping. That would have improved the experience quite a bit. Not sure whether I would use you again, but I'm grateful to have a little great to get me out there.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

http://galacticsnowsports.com offers used snow sports gear at discounted prices. There's a large section of used and new skis/snowboards, and accessories. There is no way you find better deals than ours!

Company Representative

Thumbnail of user webm29
Tom V.
Typically does not respond to reviews

How do I know I can trust these reviews about Galactic Snow Sports?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Galactic Snow Sports?