• Gadget Guard

Gadget Guard

Overview

Gadget Guard has a rating of 2.68 stars from 1,583 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gadget Guard most frequently mention next day, and verizon store problems. Gadget Guard ranks 127th among Gadgets sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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Negative
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What reviewers want you to know

Positive highlights

  • Customer Service provided all the help I needed, quickly approved my claim.
  • The gadget guard really does protect your phone screen.

Critical highlights

  • No where did it say that you could not close the computer with the screen protector on.
  • Gadget Guard FAILED to refund my deductible on a screen that got cracked using their product.
How would you rate Gadget Guard?
Top Positive Review

“Gadget Guard to the Rescue”

Karren N.
2/21/21

My Gadget Guard screen protector has been a wonderful investment. I have a nice phone case and I take good care of my phone but inevitably over time my phone gets dropped and the screen protector cracks. But my phone itself has never cracked and I'm able to contact Gadget Guard for a replacement and I only have to pay for shipping! Thank you, Gadget Guard for your great product and your wonderful warranty!

Top Critical Review

“Absolute Rip Off”

D M.
4/16/24

Not only does this product not keep it's promises, but the glue damages other areas of your phone. Minor issues are Constant Fingerprints, just shocking and touch sensitivity issues. I wanted my money back $50 and because I bought it at US Cellular, I can only get another liquid Guard, like I really want to do that. There is also a tendency to rip the face off your iPhone. I am sorry it was ever put on and I never had a chance to say otherwise.

Reviews (1,583)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (151) screen protector (470) phone screen (71) gadget guard (282) lifetime warranty (32) replacement screen (94)
Thumbnail of user donk210
1 review
0 helpful votes
January 18th, 2020

Nice to have a company that stands behind their product. There are quite a few places that have "jumped ship" when it comes to replacing their "life time" warranties.

Thumbnail of user jonnyh78
1 review
0 helpful votes
March 8th, 2020

Great products awesome customer support warranty is great to have. Robyn was so helpful and very knowledgeable of the products

Thumbnail of user patsip
1 review
0 helpful votes
February 1st, 2020

I can be pretty rough on my phone, always dropping it. The Gadgetguard has saved my phone screen. This is second one I have ordered in a year.

Thumbnail of user fayeg42
1 review
0 helpful votes
June 25th, 2020

Love gadget guard. They always replace the screen whenever I need it!
I tend to drop my phone a lot and it cracks the gadget guard but my phone screen is safe!

Thumbnail of user karrenn
1 review
0 helpful votes
February 21st, 2021

My Gadget Guard screen protector has been a wonderful investment. I have a nice phone case and I take good care of my phone but inevitably over time my phone gets dropped and the screen protector cracks. But my phone itself has never cracked and I'm able to contact Gadget Guard for a replacement and I only have to pay for shipping! Thank you, Gadget Guard for your great product and your wonderful warranty!

Thumbnail of user susanb3999
1 review
0 helpful votes
January 16th, 2022
Verified purchase

Registering a screen protector with Gadget Guard is necessary for those that are hard on their mobile devices. It is especially useful for young people that don't realize the full value of taking care of their devices yet. Gadget Guard has saved our phones more than once for each phone! It really is guarding our gadgets!

Service
Value
Shipping
Quality
Thumbnail of user ritab313
1 review
0 helpful votes
February 10th, 2020

Because I registered my product as soon as I purchased the product, when the glass broke I was able to ask for Gadget Guard to honor their warranty and they came through like champs.

Thumbnail of user rachaelb90
1 review
0 helpful votes
May 16th, 2020

Couldn't find this in store but had one before worked well! Arrived smashed but they sent a new one right away thank you!

Thumbnail of user melaniew335
1 review
0 helpful votes
October 28th, 2021

They replaced my screen protector for my phone. I only had to pay like $7 for shipping to Canada. I'm happy they honoured their warranty. Great service and it came fast. Thanks Gadget Guard!

Tip for consumers:
Check for any discounts on their website or online, and keep your receipts so you register for the warranty.

Products used:
I got a replacement screen protector for my IPhone that was covered by warranty

Service
Value
Shipping
Quality
Thumbnail of user loram61
1 review
0 helpful votes
October 4th, 2020

These protect my phone and anytime they get cracked, I just pay the shipping and get a new one. I will use these FOREVER!

Thumbnail of user brianc688
1 review
0 helpful votes
July 21st, 2019

After receiving the first one already broken in the mail, I had another one sent to me and this one is perfect. I'm happy with this product.

Thumbnail of user heathero73
1 review
0 helpful votes
January 1st, 2020

I have always trusted gadget guard screen protection devices for my iPhones. They stand behind their commitment to replace at no charge any time needed. Thanks for your assistance!

Products used:
iPhone 11 screensaver by gadget gaurd

Service
Value
Shipping
Returns
Quality
Thumbnail of user brianw817
1 review
0 helpful votes
March 16th, 2020

I cracked my screen and the company was super responsive every step of the way. I received the new screen. Thank you!

Thumbnail of user renes99
1 review
0 helpful votes
February 16th, 2020

I love Gadget Guard. This company really stands behind their products. I am a professional artist and am constantly trying to handle my phone with either paint on my hands or gloves on... and I drop it frequently. It takes a lot to get this thing to crack, but every once in a great while it happens, and Gadget Guard has risen to the occasion each time, and sent me a new glass cover with no hassle whatsoever! Thank you so much!

Thumbnail of user jimg940
1 review
0 helpful votes
June 10th, 2020

I have had a gadget guard for several years. It has done an excellent job of protecting my screen. All I do is pay the shipping and and receive a replacement. I am on my second replacement.

Thumbnail of user annat735
1 review
0 helpful votes
November 1st, 2021

Yes I did received a new screen protector after I placed for a replacement and that replacement arrived damaged. Thanks to Krista for acting fast and sending me a new one. I've always been a fan of their black ice edition screen protector since I bought my very first one. I've tried many other brands, but nothing beat gadget guards and to even have a excellent customer service, that's the real deal.

Tip for consumers:
You won’t regret. Been with them for years

Products used:
Screen protector

Service
Value
Shipping
Returns
Quality
Thumbnail of user natashah102
1 review
0 helpful votes
June 21st, 2020

Karli was so help and sent the replacement very quickly for my broken replacement screen that had been damaged during shipping. The screen she sent arrived safe and sound. Having it installed at the AT&T store today. Thanks again Karli!

Thumbnail of user ronaldr567
1 review
0 helpful votes
July 5th, 2020

I appreciate your prompt replacement of my broken cover. This is the second time I had to replace it. Thank you for standing behind your product.

Thumbnail of user donnas1683
1 review
0 helpful votes
December 21st, 2020

It is wonder that we can replace them. When one is damaged it can be replaced. I originally purchased it through a Verizon store, however, they no longer carry the product.

Thumbnail of user judyh712
Judy H.
1 review
0 helpful votes
March 14th, 2020

Simple process. Online process is completed quickly. Shipping is equally fast and efficient. Thank you.

Thumbnail of user kevinj306
1 review
0 helpful votes
December 10th, 2019

Great screen protector. We have one on all phones in our family. Highly recommend to protect your devices

Thumbnail of user madelinel12
1 review
0 helpful votes
August 22nd, 2018

Super satisfied!
What you get is what the product really is, it's a really strong. My sons iPhone is a good description of how excellent the gadget guard screens are he phone is always falling, but it doesn't crack like other screen when it drops, like the fourth or fifth time it beaks yeah but lucky its only the top glass not your phone screen. I say because I've been a custermer since 2016.

Thumbnail of user lisaw1036
2 reviews
0 helpful votes
July 26th, 2020

I kept putting off ordering my new screen protector for my phone and by putting off, I mean a year. The one I had on my iPhone was a disaster, I finally ordered one under the warranty, it arrived in 7-10 days in the mailbox. I took it to my phone store they put it on and I could not be happier. No additional charge to me except for shipping which was minimal compared to the cost of buying a new protector. I highly recommend Gadget Guard for your phone or tablet, I have dropped my phone a lot and it has saved the screen many times.

Thumbnail of user sharonl550
1 review
0 helpful votes
May 30th, 2020

Great product! Dropped my phone on cement the day after I bought it! Thanks to my screen saver... no damage to phone! But the screen saver was broke in several places. Gadget Guard promptly sent me a new one to replace it!

Thumbnail of user therad
1 review
0 helpful votes
September 19th, 2019

I love this screen protector! It's saved me so much money as a mom of a very active toddler who likes to throw things. I'm pretty sure that I would have had to purchase at least two new phones if I didn't have my gadget guard!

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Company Representative

Thumbnail of user daleb186
Megan E.
Typically does not respond to reviews

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