Gadget Guard has a rating of 2.68 stars from 1,583 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gadget Guard most frequently mention next day, and verizon store problems. Gadget Guard ranks 127th among Gadgets sites.
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My Gadget Guard screen protector has been a wonderful investment. I have a nice phone case and I take good care of my phone but inevitably over time my phone gets dropped and the screen protector cracks. But my phone itself has never cracked and I'm able to contact Gadget Guard for a replacement and I only have to pay for shipping! Thank you, Gadget Guard for your great product and your wonderful warranty!
Not only does this product not keep it's promises, but the glue damages other areas of your phone. Minor issues are Constant Fingerprints, just shocking and touch sensitivity issues. I wanted my money back $50 and because I bought it at US Cellular, I can only get another liquid Guard, like I really want to do that. There is also a tendency to rip the face off your iPhone. I am sorry it was ever put on and I never had a chance to say otherwise.
I really enjoy this product. The liquid screen protector is unique and good. Im glad I got this product.
I love gadget guard screen protectors, I've been buying them since the S6. However this time I ordered thus new protector and it looks different so after watching the how to install video I realized my package didn't include the correct adapter for proper installation. I am currently waiting on a response from gadget guard on how to resolve this before I mess up affixing a 60 dollar screen protector. Hopefully they can send me the proper installation tools.
Gadget Guard is a great company and I love their screen protectors. I have used them for 5 years now and have been saved multiple times from a broken screen. Before them, I had replaced three iPhone screens.
When I bought the new iPhone XS MAX, I had to get a new screen protector. I upgraded to the second to the top. It was my fault, but I didn't put the screen protector on correctly. Reaching out to customer service, I let them know my situation and asked if they wouldn't mind taking one for the team and sending me a new one without me paying for shipping and they obliged. I was stoked. When the new one arrived in the mail, it was not the rounded corners as I had previously purchased. I'm not giving them a bad review, because their product works and they did seem to try and make it right. However; I'm not even using the screen that was sent, I'd rather pay for shipping and get the much more upgraded version than one of original models that have sharper edges. It is what it is. Could have been much worse in the long run... Trying to keep thinking optimistically.
The content and packaging were perfect, the only concern is about the shipping fees. Even I got the replacement for free but I paid C$ 11 to be delivered.
Thank you gadetguard for the quick and prompt service. Guard was successfully installed and it looks GREAT! Thanks again
The replacement program is great, but the screen protector doesn't sit right on the phone. Air bubble doesn't go away on the side.
After my original gadget guard screen protector cracked, ordering a replacement was quick and easy and the replacement arrived within 1 week after paying about $10 for standard shipping.
The process to get a screen protector replacement from Gadgetguard was simple and easy. Have had to request replacements from other companies and it was much more of an ordeal. I appreciated the simplicity and how quickly it arrived. I was not as impressed with the installation process.
The sticky tabs didn't hold the protector long enough for me to get it lined up properly. Otherwise very happy. Thanks!
I recieved the replacement glass pretty quickly, as I have the 2 times i ordered before. Unfortunately, this time it arrived damaged. I messaged the company with pictures and within 24 hours recieved an apologetic email informing me they were sending a replacement and a coupon for my next purchase. As I have never had a bad experience with my previous orders/replacements I didnt give a low star rating despite the inconvenience of having to wait longer to be shipped a replacement.
The screen protector does not fully adhere to the top and bottom of the phone. For the most part it still protects the screen. Gadget Guard was kind enough to replace the defective screen protector.
I love my gadget guard but the last one I'm not sure how it cracked but it slowly scattered but the screen was fine. I didn't even drop it.
I actually bought two, one for each child. Both have already broken but they did it's job and protected the screen. Replacements were easy to get, although you have to pay for shipping, so it isn't free. Had to put on, though... even with the instructions.
It fell right off when phone dropped on the rug. The AT&T store employee put it on wrong now I have to spend another charge to get another one
Very prompt service for removing the replacement screen protector. I will be buying all future items from you. Thank you
I was so excited to get my case for my phone! I open the package and took it out and it didn't fit. I thought that I was ordering the right one because it looked just like the one I have on it now. But it was the wrong size. Very disappointed.
Protected my screen when I dropped it, which happens a couple of times a week. Great job protecting my screen.
Delivery is always very quick but I was disappointed that shipping increased $2 recently to $7.99. Seems like a lot for a screen protector...
The Gadget Guard on my new phone, started cracking and then cracked across the whole screen. I was checking to see if it was a crack and then it just fell off. I went on my account and they offer a replacement with just shipping charges. It took longer than I expected to get it. I have installed it and now I feel confident that my phone is protected!
Though the screen can be pretty brittle it does its intended purpose very well. I'm happy with it. This is my third replacement in a year but I upgraded from the AT&T cases to an OtterBox with better shock protection but I feel overall as long as you have a good case for your phone then the screen will perform fine.
Took about a week but it got here. No way to registrar replacement screen saver. Works better for me to put it on than a sales rep
Gadget the best, invest in your phone, device, invest in warranty gadget guard, glad I found them
They are honest on providing a replacement protector for your device. My screen has not broke with the protector on.
I have an iPhone 8 and apparently the screen has rounded edges. When
The person at the Verizon store put on my replacement screen protector he told me I needed to keep pushing down on the gadget guard at the very edges so it would seal better and I have kept trying that it doesn't seem to be sticking down and he said that dust can get in there so I'm not sure what the fix is if any for this problem but other than that I'm really glad it protected my phone. Thank you.
My screen replacement protector came in perfect condition, but the way it was shipped was odd. It was sipped without any protective wrapping on a cardboard sheet held together by rubber bands. I wish it came in a little btter protected.
Hi Geri! We are very sorry to hear that your case was the wrong size! That said, this does not look like one of our products. Is it possible that you have mistaken another company for us (Gadget Guard)?
Hi Geri! We are very sorry to hear that your case was the wrong size! That said, this does not look like one of our products. Is it possible that you have mistaken another company for us (Gadget Guard)? If helpful, please reach out to our Customer Support Team so we can help get this resolved for you! You can reach out them at support@gadgetguard.com.