Gadget Guard

I have replaced my screen protector 3 or 4 times already and it hasn't been a year yet I understand that it crack when I drop my phone the first time but this time I don't even drop it or remember hit it with anything I was just on my bed playing game then I saw a crack appeared. It nice that you can get another one for free with $10 shipping but if it cracks this easily then it's not worth the price and this is the first time in years that I have to replace this many screen protector

If you were sold on the free warranty replacement it is not free. Goes into your cart at $0.00 then $12.95 is added to ship something that would cost $.70 to mail. You cannot pickup a replacement at the store you initially purchased it from as they like to force you into paying "shipping".

Screen protector broke in less then 3 days, then they charge you $9.99 to replace their product. They just rip you off on the replacement part cost. They should cover shipping after what they charge for their product

Product does not work, they do not stand by their warranty. STAY AWAY! Live Chat agent just ends the chat without even trying to address the issue

I purchased the liquid screen protector from gadget guard with a lifetime warranty and a year and 2 months later I dropped my phone and cracked the screen and now they will not stand behind the warranty only offering me a discount code for new product. Do not buy this product it is not worth it. I paid a lot of money for that liquid glass protector and the lifetime warranty for nothing.

This screen protector broke very shortly after I got it. It also chipped the phone screen. I would've just left it as it was not bad at all but figured since I paid $50 for a screen protector with a warranty, I might as well use the warranty. I actually have insurance on the phone too, so my screen was replaced for nothing but now has no screen protector on it. When I submitted a claim to gadget guard to have the screen protector replaced they wouldn't do it. She said "that's not how it works" They only pay for the actual phone screen, which I didn't need paid for. Customer service was rude when I said the product broke and should be replaced under the warranty saying "again, that's not how it works". How stupid. They'll replace your screen up to whatever amount but not the product that was supposed to be protecting the screen.

I purchased this product at Verizon Wireless. They installed the screen protector for me since they said they have done it many times. Verizon reps mentioned it worked great to protect against drops. I purchased on July 6th, 2021. The phone screen cracked on August 15th. Since I didn't register my product I am out of the warranty. So much for being a good screen protector. My fault for not registering in time. Their fault for not protecting my phone.

THIS COMPANY IS NO GOOD. SENT A BOGUS TRACKING NUMBER THAT DOESN'T EXIST. PAID FOR THE PROTECTOR AND THEN THE COST OF THE SHIPPING. CAN ONLY CHAT VIA EMAIL WHICH TOTALLY SUCKS. STAY AWAY FROM THIS COMPANY.

We purchased the black ice+ guard and the insurance x 2 phones just over a year ago. Cost was well over $400. The demonstration by the representative was impressive when he struck the phone with a hammer and it didn't break the screen. My wife's screen broke last November and they reimbursed her the $250 and the cost to replace was over $300. My screen broke this week when I had my phone in my back pocket and I sat on a seat belt. Not exactly a hammer. When I went to get it covered, understanding that this was a lifetime warranty, they chose to inform me that my warranty expired in December. I believe that I was misled by the representative on many fronts. This is an expensive waste of money and I do not recommend it.

SCAM WEBSSITE! WARNING! I order my package 7 months ago and they failed to deliver in an easy to navigate suburban area in California. They promised me an extra package for FREE and 30 percent off my next orders, but still I HAVE RECEIVED ABSOLUTELY NOTHING. I even gave them my friends address this time and told them to hold at post office incase it fails. AMAZON and other websites deliver to our homes with ease, they are not hidden mansion homes but average homes but still nothing. DO NOT BUY FROM THIS SCAM WEBSITE.

I received the iPhone 6/7/8 screen protector instead of the iPhone X screen protector I ordered, I have proof on my orders saying I got the iPhone X screen protector

Gadget guard was highly recommended by a store representative in our local verizon truly I and the woman who sold me regrets selling it to me. I purchased a moto razr and gadget guard was applied to the front screen and the inside screen which according to gadget guard is called the primary and is the only covered for reimbursement if it's the primary screen that's cracked, the packaging does not say that anywhere on it and why wouldn't it be covered if it's a different screen? That's absoulte nonsense and the reimbursement is complete and utter bull$#*!. I am not happy and will do everything in my power to detour any future purchases from your company!

Refused to honor their $250 warranty, just 2 short months, after I purchased my brand new $1200 phone and $50 screen protector through Gadget Guard. Their customer service is NON EXISTENT. They have NO PHONES, and are extremely patronizing, condescending, and unhelpful in the chart box. Chat box is rarely open. I bought the Gadget Guard liquid through Verizon, who have been way more helpful than gadget guard. I HAVE NEVER had such a negative experience with any company, and am beyond disappointed that a company like this even exist. PLEASE GO ELSEWHERE!

Not the correct one for my phone. Doesn't fit right. Bubbles in the glass. Very disappointed plus it took longer to receive than expected

My order was broken when I got it in the mail. This is very disappointing and makes me not want to shop here again.

I received it in a timely manner and it was shattered. I have requested another replacement and am awaiting a response from the company.

It has been two months and I have not received my order can you tell me what is the hold up ttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

It cracks too easily. I am dissappointed. I realize the replacement is free but the initial cost was expensive and every $10 shipping adds up quickly.

It was cracked when it got here. It took awhile to get here. I wished it was packed better and not between a piece of cardboard

I put the screen on in the evening and didnt use it all night to give it time to seal. Next morning it fell maybe 2-3 inches and the whole screen protector shattered.

The protection works. Things i hate. Getting the item registered. To many steps, and a pain. Vs other Company who you pay for shipping and handling and they give you 3 months to return rhe broken screen, and it takes a week to ship to you. Is the only down fall.

I ordered a Galaxy s7. They sent me a Galaxy s7 Active, which it too big and doesn't fit. It is impossible to communicate with them other than through their website. I would like a phone number so that I can call them to clear up the matter.

Screen protector cracked just 3 days after installing as per manufacturers video instructions. This is the 3rd protector required in less than a year
The phone is well cared for and never abused or dropped. Very disappointed