Excellent brokerage with tight spreads indeed, no commissions on some indices (even with a small spread!) and good margin, (1:500 for forex 1:200 for indices cfds). This brokerage is top notch, they have top notch customer service, support algo trading, and are deeply involved in making sure their customers money is handled in a professional and smooth manner. HIGHLY RECOMMENDED!
The only thing that is not perfect is the communication sometimes. But for a young and new company to the market this can happen. The trade execution has been very accurate for our trading.
Dear Rufus,
Thank you for your positive feedback and for choosing FXNovus for your trading experience. We are glad to work with customers like you!
Best,
FXNovus
I had a couple of issues using the platform and my account manager was such a great help. Fixed the problem.
Dear Benjamin,
Thank you for sharing your experience with us. We're glad to hear that your account manager was able to assist and resolve the issues you encountered on the platform. If you have any more concerns or questions in the future, please don't hesitate to reach out.
FXNovus
Thanks to the account managers! They helped me get my account set up immediately and also explained me how the indicators work using technical analysis.
Dear Trevor,
We appreciate your positive feedback! It's great to hear that our account managers were able to assist you promptly in setting up your account and providing valuable insights into using technical analysis indicators. If you have any more questions or need further assistance, feel free to reach out. We're here to support you on your trading journey.
Best regards,
FXNovus
I would suggest you work on the withdrawals because last year there were hiccups, the last ones were working very smoothly for me.
Dear Robert,
Thank you for taking the time to leave us a positive review. We'll definitely look further into your suggestion, as we're always looking for ways to improve the services we provide our customers with!
FXNovus
I totally get how frustrating situations like this can be because I've been there myself. In my experience, I found that Tawnyswift was actually really helpful. It might be worth checking out if you're looking for a way forward. Hopefully, it can help someone else going through the same thing.
This review has been reported to Sitejabber since it is a promotional review by third parties or companies who try phishing potential clients through this website.
Please be aware while the Sitejabber team investigates and removes it from our page.
FXNovus
If there was a zero rating i would have given 0. Everything is good at the beginning and when you are close to withdrawing your funds the real scam begins. If you have not started with them dont do it if you have take your money if you can..
Dear Bigami,
Thank you for the review. We’re unable to locate your account based on the information provided. Please reach out to us directly at support@fxnovus.com, and we'll be happy to help address your concerns promptly.
FXNovus
Unfortunately, there is no rating below one star. All the infrastructure and the niceties are lures to see that your investment is going up. But it is a make believe bubble. You'll never see a light with your money. I invested quite a sum and gone in a week's time. There is no credibility in this company!
Dear FJV,
We are unable to locate your account with the provided information. We kindly ask you to provide us your account details to locate your account and assist you.
You can contact our Customer Support Team directly if you wish via:
+27218799648
Live Chat Support
support@fxnovus.com
FXNovus
They won't stop calling, i requested my account to be closed and my money returned but they refuse. Instead they keep coming up with more lies to get me to put more money. They have the worst customer support i ever encountered in any type of business they don't respond to complaints. It was not easy but i am glad i finally got withdrawal. I got my total invested capital out and i have proof it is 100% possible for anyone experiencing similar payout issues, write me my email is on my profile i am willing to share more information about my procedures.
Dear Lebbo C.
Please be aware that the following review has been reported to Sitejabber as it is entirely fabricated and does not reflect FXNovus services or offerings in any way.
FXNovus
Order execution on this platform is super accurate. I don't need to resort to additional instruments to avoid situations when the potential slippage can ruin the result. I am quite impressed.
Dear Alfie,
We appreciate your positive feedback. Ensuring a seamless experience for our users is a top priority. If you have any further insights or suggestions, feel free to share.
FXNovus
Once again I got in touch with support and they again super fast friendly and resolved my problem and my question pretty fast, Great experience overall!
Dear Charles,
Thank you for sharing your experience! We're pleased to hear that our support team could assist you quickly and effectively. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any more questions, feel free to reach out anytime!
FXNovus
Excellent quality of service! I was contacted by an account manager who explained me the whole platform. Couldn't have asked for anything more! Thank you very much.
Dear Barnaba,
Thanks for your rating! It's a pleasure to see that you are enjoying our platform.
Best,
FXNovus
I started with the demo account to practice my strategy. It worked quite well. Highly recommend this platform. 10 from 10 points.
Dear John,
The team here at FX Novus is thrilled to receive such great rating, thank you.
Best,
FX Novus
Low spreads, easy deposits and withdraws is the most important features that I would like to highlight. Best platform that I have tried.
Dear Randy,
Thank you for your positive review! We are glad to hear you appreciate our low spreads, easy deposits, and withdrawals. It's great to know you find our platform the best you've tried. If you have any further feedback or questions, we're here to help.
Best regards,
FXNovus
The Account Manager was very professional and customer centric. He had very good product knowledge and is very flexible to adapt to customer needs.
Dear Reiji,
Thank you for highlighting the effective and user-friendly nature of our trading platform. Having a dedicated account manager is indeed an added bonus, and we're pleased it exceeded your expectations.
Best,
FXNovus
The service and security of this platform attracted my attention and my experience with this platform is going good
Dear Jimmy,
We are thrilled to hear that you've had a positive experience with FxNovus! Your kind words and feedback mean a lot to us. Providing top-notch service and ensuring the security of our platform are among our top priorities, and we're delighted to know that we've met your expectations.
If you need assistance or have any questions, our customer support team is here to help.
Thank you once again for choosing FxNovus!
Regards,
FXNovus
Good operating and trading conditions. Spreads are tight, execution is fast, deposit is fast, and withdrawal is fast.
Hello Benedict,
Thanks for your positive feedback! We're glad you're happy with our tight spreads, fast execution, and quick deposits/withdrawals. If you need further assistance, please reach out.
Best,
FXNovus
Good and quick customer support. Low spreads. They are working with the rules. Therefore no scams here.
Dear Larry,
Thank you for your positive feedback and for choosing FX Novus for your trading experience. We are glad to work with customers like you!
FX Novus
Easy effective trading platform to use and having a dedicated account manager has been an additional bonus I wasn't expecting.
Dear Vsevolod,
Thank you for your positive feedback and for choosing FX Novus for your trading experience. We are glad to work with customers like you!
Best,
FXNovus
Highly recommended this online investment platform...
Hello Emran,
Thank you for your recommendation! We're delighted to hear you're satisfied with our platform. If you have any questions or need assistance, feel free to reach out. Happy investing!
Best regards,
FXNovus
Overview
FXNovus has a rating of 3.2 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FXNovus most frequently mention and account manager. FXNovus ranks 146th among Investing sites.
Discover a world of possibilities with FXNovus' innovative services:
Unleash the Power of Trending CFDs: Explore over 160 trending CFDs in Forex, Stocks, Indices, Cryptocurrency Futures, and Commodities.
Tailored Trading Accounts: Choose from a range of trading account types that perfectly align with your needs and preferences.
Amplify Your Strategies: Expand your trading horizons with our extensive collection of 30+ technical indicators.
A Platform Designed for You: Experience the best with a customizable trading platform.
Round-the-Clock Support: Rest assured, we are here to assist you at every step of your trading journey.
Join our inclusive trading community, where beginners and experienced traders come together to enhance their skills, and strategies, and stay one step ahead. At FXNovus, we understand your needs and are committed to providing unwavering support.
Now is the time to seize control and Accelerate Your Trading Potential! Experience a trading revolution with FXNovus and unlock your full potential in the world of online trading.
Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sandeep,
Thank you so much for your positive review!
We're delighted to hear that you had a great experience with us.
Your feedback is greatly appreciated, and it motivates us to continue providing top-notch service.
If you ever have any more questions or need assistance, please don't hesitate to reach out.
Thanks again for choosing Fxnovus!
Best regards,
FXNovus