• FumFie

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Overview

FumFie has a rating of 2.58 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. FumFie ranks 97th among Camera sites.

  • Service
    2
  • Value
    1
  • Shipping
    2
  • Returns
    2
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I started trying to cancel my order on Oct 3, and was told of new dates for the national backorder to arrive.
How would you rate FumFie?
Top Positive Review

“Excellent experience”

Joe m.
1/31/19

I received my camera very quickly. I will purchase again from this site in the future. Camera works great and I purchased an extra battery as well.

Top Critical Review

“They will say whatever they need to say to string you along”

Mark A.
5/12/17

I don't know how else to put it... Fumfie is a company full of liars. Everyone that works there is a liar. They will say whatever they need to say to string you along. They will make false statements... statements like: "Your order is in shipping about to be picked up by Fed Ex". Liars, all of them. They will also hang up on you whenever they feel like it. The costumer service agents are liars, the managers are liars, and clearly like attracts like so what does that say about the ownership? Liars of course. Eventually after enough lies and enough complaints they will cancel your order if you are lucky. Instead of fulfilling their end of the agreement and actually shipping out the order, they will just cancel your order after many hours of wasted time, and weeks waiting.

Reviews (19)

Rating

Timeframe

Other

Reviews that mention popular keywords

order (12)
Thumbnail of user martac11
2 reviews
8 helpful votes
January 17th, 2016

I read all the reviews here and i was scared senseless about ordering from them but i took the chance, called them on the phone, they sent me a confirmation number to my address, after that the order took like 3 days to ship, but only took two more days to have it at my front door, inspected everything from head to toe and the camera nikon d5300 was brand new and i had no problem registering it on the nikon site, came with manuals etc etc and the 18-140 lens where brand new also without a single spec of dust, im not receiving anything for this review and since they have very bad reviews here i thought they deserve a thumbs up from my part, and i will be ordering from them again in the future, no problems here whatsoever.

Thumbnail of user joem610
1 review
0 helpful votes
January 31st, 2019

I received my camera very quickly. I will purchase again from this site in the future. Camera works great and I purchased an extra battery as well.

Thumbnail of user howies8
1 review
0 helpful votes
December 10th, 2018

I was a bit wary when I received a message that I had to call FumFie before they would ship the lens I ordered. I have tried ordering from low priced camera companies in the past only to have my order cancelled when I didn't want to purchase additional equipment. But to my surprise the lens was shipped the next day and I'm very happy with the purchase.

Thumbnail of user marka228
1 review
0 helpful votes
May 12th, 2017

I don't know how else to put it... Fumfie is a company full of liars. Everyone that works there is a liar. They will say whatever they need to say to string you along. They will make false statements... statements like: "Your order is in shipping about to be picked up by Fed Ex". Liars, all of them. They will also hang up on you whenever they feel like it. The costumer service agents are liars, the managers are liars, and clearly like attracts like so what does that say about the ownership? Liars of course.

Eventually after enough lies and enough complaints they will cancel your order if you are lucky. Instead of fulfilling their end of the agreement and actually shipping out the order, they will just cancel your order after many hours of wasted time, and weeks waiting.

Thumbnail of user robk30
1 review
0 helpful votes
October 10th, 2015

Avoid all.
I wasted over 16 days for my order. Finally, I cancelled my order since they didn't have in stock. But they kept saying they have in stock and would shipped it out today every time.
They are such a good liar.
Don't trust them.

Thumbnail of user anushc
1 review
0 helpful votes
January 16th, 2015

Hey there, I was looking for a DSLR camera, a cheap one and I found serious cheap cameras on fumfie!. I didn't read any of the reviews and ordered my camera to New Zealand. As everyone, I got an email saying there was a problem calling you, please call us back. Being in different time zones I woke up midnight and called them. They verified my address and told me that a shipping fee would be added. The product being good and I eagerly wanted it so I accepted the fee and added about $80 to the total amount,

Later I read the reviews and this started giving me goosebumps and sleepless nights. It was hard earned money and I started worrying and thought of cancelling the order.

So I started waking up every midnight and used to call them for a tracking number of my product and had decided that if I don't get the number i'll tell them to cancel the order.

However to my surprise my product arrived in a week, and is working well. However I don't think I ll recommend to anyone after reading the reviews.

But FUmfie you were good with me, Thanks! :) Feeling sorry for others with bad experience!..

Thumbnail of user tonym293
2 reviews
0 helpful votes
July 26th, 2018

Purchased a lens for my Nikon. This was my first purchase but certainly not my last. Great pricing and service. I'm a regular customer now! Thank you.

Thumbnail of user megab2
1 review
0 helpful votes
December 10th, 2014

I just wanted to warn anyone who is planning to buy anything through www.fumfie.com. I bought a warranty for an audio device I purchased through them (by a pushy salesman... I know I know). When I did, he insisted that the device will be replaced with a new one if it broke. Now it has broken and they will not honor the warranty (still 6 months left in it). www.fumfie.com is a scam. Stay away.

Thumbnail of user michaelp121
1 review
2 helpful votes
September 27th, 2014

Warning! Avoid purchasing from this site. I purchased a stove and microwave at a great price then recieved a call from Fumfie trying to upsell delivery, warranty, ect... I was promised a delivery date of 5-10 business days. After 10 days Elliot (seems to be the only guy working there, he always answers the phone) gave me an excuse that the microwave had to be shipped in from there other warehouse. After 14 days he said when the stove was being loaded on the delivery truck they noticed the box was damaged and it was a liability to ship damaged goods. I cancelled my order with Elliot and he told me my cc was credited the full purchase price. My card was never credited the purchase price and I had to dispute charges through my cc company. Seems like the specials on their site are from people cancelling orders. Spend the extra money purchasing elsewhere and save yourself the aggravation of dealing with these crooks!

Thumbnail of user dianas31
1 review
4 helpful votes
December 9th, 2014

I have been the victim of non-delivery of a product, and then refusal to refund my purchase price. This is on top of false advertising for said product, which they never even had. Check out complaints against them at the BBB website, they have 53 complaints against them for the last year alone, most of them product-delivery related and advertising-sales issues. I purchased a refrigerator from them on July 29,2014 and paid for expedited 7-10 day shipping. I found out after that the refrigerator was never in stock, yet they told me it was on national backorder. Each week they told me it "would be coming in the next week." It never did. I started trying to cancel my order on Oct 3, and was told of new dates for the national backorder to arrive. I attempted to cancel my order multiple times: 10/3,10/11,10/24,10/31 and 11/13. Each time I was told it would be there the following week and was offered extended warranties to not cancel my order. In fact, one of the times I tried canceling was 10/31 and the "warehouse manager" Steve told me that a refrigerator mysteriously showed up and was being sent out to me. 12 days later, nothing. I made my final cancellation request on 11/13 when Steve admitted that the refrigerator was not coming in and I would be getting a refund along with another extended warranty. When I didn't receive my refund by Dec 1, I contacted them again and was told that "they were having a problem with their credit cards" and that they would be mailing me a check sometime in mid December. Steve told me they have to go through a system of checks and balances, investigations and a lot of other nonsense. I threatened to contact the BBB and he finally called me back and said the check will be in my hands by Dec 5. Well, it is now Dec 5 and no check. I called again and spoke with Steve. He told me the same garbage again, that the accounting department needs to go through checks and balances and won't send me my refund until they are done. Always one absurd excuse after another. I repeatedly asked to speak to the accounting department and was always told that "they don't speak to people" Bottom line, I have been strung along for 4 months. They've refused to cancel my order. They refuse to issue me a refund. They lie about product availability. They lie about sending out refunds. I am still waiting for my $2595 refund and have contacted the BBB and NY Attorney General among other agencies to help. Stay far away from this disingenuous and shady company.

Tip for consumers:
Stay far away. Scammers. They advertise products not in stock. They lie about sending out refunds, I'm still waiting for my $2595 refund after 4 months and have contacted the BBB and NY Attorney General for help.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessj5
1 review
3 helpful votes
May 15th, 2014

DO NOT BUY FROM THIS COMPANY

People write bad reviews about Fumfie. I wished I had taken notice before ordering from them.
Very dishonest seller. Once you have paid for your order. They will not return phone calls or emails.

I can forgive the pushy upselling when they force you to call after ordering, that's their business. When I called, I added a few more items to my order. For some reason, they automatically charged my paypal account for this as well, without my authorization. While this wasn't a problem, because I actually ordered the items, it is concerning that they can just charge your paypal account without your authority.

To save themselves money, they undervalue the items for insurance.
This happened to me and my package was missing items (85% of the cost of the total package)

The insurance company was happy to cover the items, however Fumfie had only insured the package for 10% of what I paid. The insurance would have been paid at 10% the value.

I had to lodge a dispute through paypal, who thankfully saw what a shady dishonest seller they were and they refunded 100% of my purchase. Thank you paypal, screw you fumfie.

MAKE SURE YOU READ REVIEWS ABOUT FUMFIE. You have been warned!
If you do decide to purchase from them because you want to save a few dollars
Make sure you request the insurance form they are sending to the courier company, and pay with paypal. Better still, shop somewhere else and pay a few extra dollars. It took me about 5 weeks to have this problem sorted, and now I can go buy a camera from someone else.

Thumbnail of user shreyash
1 review
5 helpful votes
May 13th, 2014

Fumfie is total SCAM website.
I recently purchased a camera from this website after few days of carefully reviewing many websites like CNET and Pricegrabber.
Both CNET and Pricegrabber suggested that Fumfie had the lowest price. The camera costed $500 than the actual MSRP.

So I buy the camera thinking I got an awesome camera for a GREAT price.
After waiting for a week and being really excited to open my camera box, the box was not SEALED. The box did not have any good packaging. It was almost as if my new camera was not really new.
Anyway leaving all that aside to confirm if the camera is new or not, I go to the Nikon Website to register my brand new camera. The website could not even detect the serial number. I called up Nikon customer service and they confirm it is from the GRAY Market.
Gray Market products have no warranty.
Next day i call up the Fumfie customer service, the first person who picked the call says they don't sell Gray market products and when i tell them that they have sold one just now.
They try to persuade me saying the camera is brand new and that it has warranty but from fumfie. Not bending down to all these scamsters, i decided to send back my camera and decided to purchase from the suggested retails from Nikon Website.

After I returned the product, they saw my reviews online and started harassing me saying they will not return me my money because I wrote bad reviews online. They started telling me there was a restocking fee online and that they will hold the restocking fee and stuff.

I could never connect to them to get the money back and they said they will review the product and get back and never got back.!
Hoping to get my hard earned money back!

I really had the worst experience in my life with Fumfie. I am mentally drained by the harassment.

I suggest you to go to the Company website to check if they suggest any retails and purchase your electronics from there.

I hope this helps someone trying to buy from FUMFIE. PLEASE DO NOT BUY!

Thumbnail of user wayneo
3 reviews
5 helpful votes
October 21st, 2010

Attempted to buy canon 7d camera listed at $1249. 00 w/free shipping and USA model. Attempted to sell me grossly overpriced accessories. I agreed to buy a memory card since a good price on camera. Sells person then proceeded to tell me that even though the shipping was free I would have to purchase shipping insurance at a cost of one hundred dollars. So much for free shipping. I canceled order.Do not deal with these people!

Thumbnail of user phillips24
2 reviews
2 helpful votes
November 12th, 2014

I purchased a refrigerator on 9/10/2014. The next day, I received a call from Fumfie and was upsold express shipping. I was promised the fridge September 21-25. Come September 26th, I still hadn't received nor heard anything. I called them a week later, and they informed me the fridge hadn't shipped yet, that they were having problems with their vendor, but that the fridge "should" ship by the end of that week. The following week I had heard and received nothing, nor any communication. I called the following week and was told the order would "definitely" ship out within a week. A week came and went. I called them to give them a final chance to ship my order, but they didn't answer. They take many Jewish holidays off. I emailed them and told them if my order wasn't on its way to me by October 24th, to cancel my order. The date came and went, and I received no communication from Fumfie. I then called Fumfie the first week of November and they didn't answer, so I left a message telling them to cancel my order and refund me my money. They have done neither and haven't communicated with me for over a month. I was forced to file a claim with my credit card company to dispute the charges.

DO NOT PURCHASE ANY APPLIANCES FROM THIS COMPANY. I HAVEN'T SEEN ANY GOOD REVIEWS OF PEOPLE WHO'VE PURCHASED REFRIGERATORS OR MICROWAVES AND ACTUALLY RECEIVED THE PRODUCT. THIS PLACE IS A SCAM!

Service
Shipping
Returns
Thumbnail of user danm68
1 review
1 helpful vote
March 23rd, 2014

I bought from fumfie because of their buyers protection as advertised on their website. I previouslly had some bad experiences in the past and was not going to buy another camera online again. Fumfie was good and they followed up with their buyer protection when I had questions on the dead pixels when I bought the Canon EOS Rebel T5i DSLR. Great service is always worth it.

Thumbnail of user johnf53
1 review
1 helpful vote
June 19th, 2012

Almost gave them my credit card for a camera until I decided to play safe and google them...
http://www.epinions.com/pr-Online_Stores_Services-Fumfie/display_~reviews?sb=1
http://forums.cnet.com/7723-7593_102-*******/trouble-with-fumfie-com-scammed/#message*******

The bad thing is that I blamed the owner of the site who said he had nothing to do with it and will try to block them. The ads are placed by a third party based on your (surfing) interests. Big Brother is responsible. This should be illegal as it sets you up to be a victim of your own interests, such as a camera at a great price. Too good to be true? YOU BET!

Thumbnail of user laanm
1 review
1 helpful vote
December 10th, 2013

I was hesitant when my husband wanted to buy his new Canon camera from this site, but the package they had was great and Best Buy could not match it. I read the reviews and the phone/sales call after placing an order from them, but although they did call, he told them to just send what he ordered and was extremely happy with the purchase.

Thumbnail of user ragef
1 review
1 helpful vote
November 7th, 2013

Fumfie is definitely a scam.The low prices are because the salesman upsale you on cheap accessories like memory cards, or external flashes that cost them pennies.
The accessory packages they sell are worthless besides the camera-and if it breaks you'll have a problem getting it serviced- I did.
They are NOT authorized sellers:
Sunset Electronics on Ebay & Amazon
Fumfie.com
Slrhut.co.uk
Outbackphoto.au
All websites ran from the Power$#*! Photo office.
I worked there and know the hustlers
BEWARE!

Thumbnail of user briany2
1 review
2 helpful votes
October 22nd, 2014

Edit: I have received my refrigerator and have been compensated for the delay in delivery. I'm now a happy customer.

Bought a refrigerator on 9/1/14 from Fumfie.com with an expected delivery of 9/21/14. As of 10/23/14, I still don't have the refrigerator, just a bunch of excuses from Fumfie as to why the refrigerator hasn't shipped yet.

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