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Full SourceReviews 132

2.3

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Full Source Reviews Summary

Full Source has a rating of 2.3 stars from 132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Full Source most frequently mention and customer service. Full Source ranks 15th among Safety sites.

service
21
value
20
shipping
22
returns
8
quality
14
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Virginia
1 review
4 helpful votes
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Horrible!
January 3, 2020

Worst customer service. Order was lost/never delivered. Did not receive any compensation or refund... never ever shopping at Full source!

Date of experience: January 3, 2020
Louisiana
1 review
0 helpful votes
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FPC order
December 29, 2019

Quality products delivered fast. Ordering process was very simple.

Date of experience: December 29, 2019
Washington
1 review
0 helpful votes
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Great products, Great service
December 12, 2019

This company does a great job, website functions well, and they sell great products at a reasonable price.

Date of experience: December 12, 2019
California
1 review
0 helpful votes
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Good Product - Fast Service
December 12, 2019

Very satisfied with my purchase. Fast delivery too.

Date of experience: December 12, 2019
Oregon
1 review
0 helpful votes
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Very satisfied Customer
December 12, 2019

Thank you we will continue to buy from your stores, very very satisfied with product!

Date of experience: December 12, 2019
New York
1 review
0 helpful votes
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Great product and service.
December 12, 2019

We have been ordering gloves from Full Source for 4 years now. Usually we receive our orders ahead of what we had expected and the product is the top of the line.

Date of experience: December 12, 2019
Iowa
1 review
0 helpful votes
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Very Good Service
December 11, 2019

Sales Rep was great to work with. Items shipped very fast.

Date of experience: December 11, 2019
Illinois
1 review
2 helpful votes
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Takes to long
December 11, 2019

Placed a order on November 7,2019 and still waiting, was told it may be Christmas before its delivered.

Date of experience: December 11, 2019
California
1 review
0 helpful votes
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Out of Stock Items
December 9, 2019

I'm only giving 4 stars because there were a few out of stock items but otherwise the customer service was fast, friendly, efficient and was able to problem solve. I am happy with FullSource as a vendor.

Date of experience: December 9, 2019
Virginia
1 review
0 helpful votes
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Great experience
December 9, 2019

Quick fill of our order, good customer service and good quality jackets! Will definitely use this company again for future orders and prices were competitive!

Date of experience: December 9, 2019
California
1 review
0 helpful votes
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The safety reflection rain jackets are very good quality and look very nice. The fit was perfect on all the sizes I ordered.

Date of experience: December 9, 2019
Texas
1 review
0 helpful votes
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Very Happy with Full Source!
December 9, 2019

My company, Manders Maintenace is very pleased to do business with Full Source. During the time of our changing from renting uniforms to purchasing our own, Full Source was timely with getting us our uniforms. Even when we had to re-order uniforms we had them with 2-3 days of ordering. Sometimes in 1 day! We are very happy to be doing business with Full Source!

Date of experience: December 9, 2019
Massachusetts
1 review
0 helpful votes
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Perfect service
December 9, 2019

Ordering online was very easy. Customer service was very helpful and delivery was ahead of schedule on both orders.

Date of experience: December 9, 2019
Illinois
1 review
0 helpful votes
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The website is difficult sometimes and you are always out of certain sizes needed.

Date of experience: December 9, 2019
Michigan
1 review
1 helpful vote
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All orders seem to be on back-order and I have to call customer service to find that information out.

Date of experience: December 9, 2019
Germany
1 review
4 helpful votes
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BUYER BEWARE
December 7, 2018

I ordered 2 pairs of gloves size medium.
They sent me size large. They said I must purchase a return label. This is unacceptable since it was their error
Their site only allows positive reviews... too funny

Date of experience: December 7, 2018
New York
1 review
1 helpful vote
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Do not buy from them
November 7, 2018

They sell products they dont have in stock and they can't get... and then take weeks to give refund

Date of experience: November 7, 2018
Nevada
1 review
2 helpful votes
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Do not order from this store unless you want to wait forever for your purchase, get the wrong size and then have to deal with the worst customer service people! They must really be cheap if they can't even make a $23 order right with a customer. Will never order from this company again, glad I'm only out $23 and not more!

Date of experience: July 13, 2017
Texas
1 review
0 helpful votes
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SLOW
June 5, 2017

It's been a month since we placed our first order and we still have received absolutely nothing. During the first week we went back and forth with the company's art department over getting correct proofs to us. We had originally sent them the same logo vector and color code files we've used for years. But, somehow they kept getting it wrong.

Our second order was placed a day or two after our first order. But, after weeks of promises and our declining 3 different proofs on that order we canceled it. We place the same order (the second one) with another vendor and received everything eight day later. And, we are still waiting on our first order from Full Source.

The company has good prices. I guess if you are not in any rush whatsoever, and don't mind paying in-full up front for an order you may not see for a month or so, it's a pretty good deal. But, our company is used to moving at, and dealing with vendors that move at, a much faster pace.

Date of experience: June 5, 2017
Indiana
1 review
0 helpful votes
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Poor Customer Service
November 9, 2016

I ordered 3 sets of Presco Multi colored Penant Flags ($4.49/ea) and requested the ground shipping ( $6.99) which was supposed to arrive in 3 business days. I ordered on Tuesday and received an email the following Wednesday (a week later) that they have shipped and would take another 3 days to arrive. Since that 3rd day falls on a Saturday, I will not have them until possibly Monday which is 1 day shy of 2 weeks to get the order. When I called, I was told that If I would have paid for expedited delivery (over $25) they would have filled the order right away and I would have had them in 3 days. I will never order from this company again. By the time the flags arrive, I won't need them. Extremely poor customer service.

Date of experience: November 9, 2016

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fullsource.com
Founded in 2001
Jacksonville, FL, United States