• FulcrumGallery

FulcrumGallery

Overview

FulcrumGallery has a rating of 4.8 stars from 41,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FulcrumGallery most frequently mention customer service, great selection, and shopping experience. FulcrumGallery ranks 2nd among Art Prints sites.

Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
1
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What reviewers want you to know

Positive highlights

  • I was looking for African American art and found that and much more wonderful artwork offered by the Fulcrum Gallery.
  • Ordered from this company several times,, excellent prices excellent selections, and excellent customer service.

Critical highlights

No critical highlights yet

How would you rate FulcrumGallery?
Top Positive Review

“Creative and exquisite gift”

Jennifer P.
2/18/24

In my free time I devote all my attention to my creative hobby, painting. I have never taken any professional classes, so I create only for myself. But everyone knows that I have good taste, so if I need to organize a creative and exquisite gift for friends or colleagues, I always choose paintings or photographs on this site.

Top Critical Review

“Unreliable Shipping”

Leigh B.
6/1/21

I placed an order and received a confirmation email. I clicked contact us link and got the phone number and called customer service, only to learn that the shipping dates could not be expedited because fed ex would not guarantee over night delivery. I placed the order on Tuesday 6/1 and it will not arrive until 6/8 at the earliest and I needed it for a funeral on 6/4. Customer service was too eager to cancel my entire order...

Reviews (41,903)

Rating

Timeframe

Other

Reviews that mention popular keywords

fulcrum gallery (102) customer service (62) shopping experience (29) art work (22)
Thumbnail of user barrym417
2 reviews
0 helpful votes
January 13th, 2023
Verified purchase

Easy & straightforward transaction. Easy to use website. Excellent packaging for shipment. Delivered within the timeframe predicted. Very Satisfied.

Thumbnail of user drr69
dr r.
1 review
0 helpful votes
December 13th, 2019
Verified purchase

all my orders arrive quickly and I am totally satisfied with my purchases Many hand at my church and this one goes to the business

Thumbnail of user pauljennifer3232
2 reviews
0 helpful votes
February 18th, 2024

In my free time I devote all my attention to my creative hobby, painting. I have never taken any professional classes, so I create only for myself. But everyone knows that I have good taste, so if I need to organize a creative and exquisite gift for friends or colleagues, I always choose paintings or photographs on this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user yvonnew60
YVONNE W.
1 review
1 helpful vote
July 4th, 2019
Verified purchase

It can be really difficult to navigate your site to narrow down specific items. Look forward to receiving my order!

Thumbnail of user lindar2924
1 review
0 helpful votes
December 6th, 2022

I wanted a picture of a Gardenia and chose this one and it was the perfect choice. I got the plexiglass as it was going to be used in my bathroom. If it were going in another room, I would have gotten the canvas with brushstrokes. My Mom wore a Gardenia in her hair and I wanted a memory of her. It's very pretty. White 1 3/4 Matte and silver frame looks more like Champagne color which was perfect to match the decor in the bathroom. Love it!

Products used:
Picture

Thumbnail of user marianner143
1 review
0 helpful votes
May 12th, 2023
Verified purchase

I ordered one of the Our Lady of Guadalupe pictures for my niece's Confirmation. The ordering process and the speed of delivery were excellent. The picture is beautiful! I particularly love the added brush strokes on the canvas. I was delighted to give this gift. Thank you!

Thumbnail of user robertd498
ROBERT D.
5 reviews
0 helpful votes
February 8th, 2018
Verified purchase

As a first time buyer you said I would receive a 5% discount when I furnished my email, I did furnish the email and there was no discount??

Thumbnail of user reginam514
2 reviews
0 helpful votes
April 12th, 2023
Verified purchase

I'm very pleased with my experience. The picture came in a timely manner. Very well packaged. Picture is absolutely beautiful!. I will be shopping with Fulcrum again.

Thumbnail of user charless329
Charles S.
1 review
0 helpful votes
December 5th, 2019
Verified purchase

Excellent choices! Art & Frames expertly assembled and delivery was earlier than anticipated. Without question...Beautiful Work.

Thumbnail of user kenneths334
Kenneth S.
1 review
0 helpful votes
November 16th, 2019
Verified purchase

We recently redid bathroom and we were looking for pictures to hang on the walls. And came across your site. The pictures complement the room.

Thumbnail of user sherryj55
sherry j.
1 review
0 helpful votes
October 25th, 2019
Verified purchase

Good so far. Hoping the heavy brushstrokes add to the feel of a true Master's painting, The Return of the Prodigal Son. Thank you!

Thumbnail of user imapaulo3
3 reviews
1 helpful vote
February 8th, 2023

I'm a regular customer of FulcrumGaller. Yesterday I received one more picture of the animalistic genre. Beautiful painting, it was painted by my favorite artist. Now, I can decorate my kitchen with this picture

Thumbnail of user donnab3209
1 review
0 helpful votes
March 25th, 2023
Verified purchase

Easy order process. Great selections for frames. Really good packaging. Fantastic product. Love it!

Thumbnail of user wandax
Wanda X.
1 review
0 helpful votes
July 4th, 2020
Verified purchase

First off this is a gift to someone who lost their best friend throughout their life to cancer. There's so many custom choices it's hard to decide and....I had to make some choices of what to buy now and what I want for later. I wish they had a place for "save for later". Had several things I wanted but needed to space out the purchases. A great and rewarding shopping experience. Thank you.

Thumbnail of user leighb142
1 review
1 helpful vote
June 1st, 2021
Verified purchase

I placed an order and received a confirmation email. I clicked contact us link and got the phone number and called customer service, only to learn that the shipping dates could not be expedited because fed ex would not guarantee over night delivery. I placed the order on Tuesday 6/1 and it will not arrive until 6/8 at the earliest and I needed it for a funeral on 6/4. Customer service was too eager to cancel my entire order...

Tip for consumers:
Do not expect customer service to honor expedited delivery as it is stated on their confirmation email.

Service
Shipping
Thumbnail of user kimberlyc350
Kimberly C.
1 review
0 helpful votes
December 20th, 2019
Verified purchase

I was able to purchase a print from one of my favorite artists, thanks to a great Cyber Monday deal. I was excited to receive my delivery professionally packaged in the mail, however the resolution of the print is not as high as I was expecting.

Thumbnail of user melisab14
Melisa B.
1 review
0 helpful votes
February 27th, 2020
Verified purchase

I love all the options that I was offered. I had a small promo code offer that took off about half of the shipping amount. That was a blessing since three framed prints were costly to ship back to me when they are ready. I cannot wait to get them and hang them in my new house. I haven't seen a reference to your website before. Luckily a Google search for one of these prints' named, it popped up. Yay! I was able to save a bit of money over Amazon that I can now spend on other things!

Thumbnail of user thomasr231
Thomas R.
9 reviews
2 helpful votes
November 9th, 2019
Verified purchase

The ease of shopping is great the selection is great but although advertised as on sale the price is still a little high.

Thumbnail of user ellisr10
Ellis R.
1 review
0 helpful votes
December 28th, 2017
Verified purchase

I can't tell if the print I bought is mounted to anything, what it is printed on, or anything else from the brief description.

Thumbnail of user pamp591
1 review
0 helpful votes
March 9th, 2023
Verified purchase

Through no fault of Fulcrum, the cardboard tubing carrying my prints was mashed in transit. The prints were slightly creased, but under glass I don't think will be noticeable.

Thumbnail of user pamelat1022
1 review
0 helpful votes
August 21st, 2022

I purchased this print because a friend of mine saw it on feild of dreams. Not knowing the name of it i thought would be a big challenge. However it popped up from your gallery. Came unflawed. Thank you.

Service
Value
Shipping
Quality
Thumbnail of user cheryla87
Cheryl A.
7 reviews
1 helpful vote
December 2nd, 2019
Verified purchase

Love your artwork. I have some prints to return, and hopefully that experience will be 5 star, as well.

Thumbnail of user terrellc20
Terrell C.
2 reviews
0 helpful votes
November 28th, 2018
Verified purchase

The pricing doesn't seem as accurate as stated. I have been viewing some items and it says sale but the prices don't fluctuate as much for the sale percentage that is claimed. Nevertheless I am going to give my first purchase a try as I have purchased a new home and would like to check the quality of your products.

Thumbnail of user lisac3998
1 review
0 helpful votes
November 23rd, 2022

The quality is less than Dollar store quality. They reatined $40 shipping charge and I had to pay $69 to ship it back to them. I had two choices...return it and get back a small amount of money or throw it in the trash. Do not order from them if you're looking for quality. Hobby Lobby and Kirklands have much better quality canvas prints than Fulcrum Gallery.

Tip for consumers:
They have a money back guarantee, but they retain shipping costs and the customer is required to pay shipping to return

Products used:
Canvas print

Service
Value
Shipping
Returns
Quality
Thumbnail of user margareta39
Margaret A.
10 reviews
1 helpful vote
January 12th, 2019
Verified purchase

With limited descriptions - would help to be able to scan the prints rather than the slight enlargement - especially as computer colors are so different.

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