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Claim Your BusinessFroomoo has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Froomoo ranks 195th among Mobile Phones sites.
I ordered 2 HTC phones on the 5/6/11 for £475, I hqve received no order confirmation only confirmation from the bank who processed the order that the money had gone through. Despite three calls to their customer service and numerous messages via their website I still have no written confirmation of the order. I have since tried to cancel the order but again no written confirmation. Absolute crooks avoid at all costs - see other experiences on trustpilot.co.uk and webutation.net
I ordered 2 HTC phones on the 5/6/11 for £475, I hqve received no order confirmation only confirmation from the bank who processed the order that the money had gone through. Despite three calls to their customer service and numerous messages via their website I still have no written confirmation of the order. I have since tried to cancel the order but again no written confirmation. Absolute crooks avoid at all costs - see other experiences on trustpilot.co.uk and webutation.net
B4udirect.com and froomoo.com are both run by someone called Ronnie Banga who appears to me to engage in fraudulent business practice. This is based on the fact that his company have kept £700 of my money with no goods sent or refund issued; coupled with reviews by numerous other customers who are in the same position as me - just do a google search.
I ordered goods totalling £700 from froomoo.com and subsequently cancelled the order because the company could not give any indication of when it was going to arrive. It's now over a month and these fraudsters have still not refunded the money. Consumer Direct, Trading Standards, Action Fraud, Paypal and the police are now involved.
I can't say it any clearer - these people appear to fraudsters and thieves. Do Not Order from them!
I ordered Samsung NX100 camera on 29th June 2011 from Froomoo.com and my Paypal payment of went to B4U Telecom. For almost 4 weeks, I was told, the item is being delivered but the delivery is delayed from the warehouse.
Around August 1st week, I cancelled my order and asked for a refund, and till the date I havent got it. When I mailed them I didn't get any reply and when I call them they just tell that, they will check and payment will be made. I am now tired of calling them. Cant go to Paypal, because Paypal deals with fraud cases for transactions within 45 days. I have kept an audit trail of each and every communication with them. However, I believe I have lost my money and won't get it back. It seems to be a cheat company running a scam. I am trying to see, whether there is any consumer body I can put a complain against such a Fraud company.
Please, please, don't experiment and AVOID any transaction with this company. Froomoo.com and B4U Telecom should be ashamed of cheating people of their hard earned money like this. I will post this in every forum possible to save the consumers.
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