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Frontgate has a rating of 1.27 stars from 126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Frontgate most frequently mention customer service, credit card, and next day problems. Frontgate ranks 740th among Furniture sites.
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Ordered set of 6 amaryllis blooms - beautiful, high quality, was very pleased with the product I received. And I was pleasantly surprised when the boxes arrived BEFORE the projected arrival date - even at a busy time of the year (Thanksgiving week). Customer service was VERY helpful when I called to change my order from 1 box to 2.
I wrote to Frontgate to complain about my three wall mount hose brackets breaking. Heard nothing back from them. Now I buy a wall hose from Giraffe tools where they have great customer service. Frontgate charges so much for their products And they are inferior.
First I would like to say: going to the screen to purchase was difficult, I had a blank screen in front of me. I ordered the pineapple hurricane lanterns gift wrapped and I received them,
But they were not gift wrapped and I thought I had ordered two flameless candles, but received two regular candles. I also wanted the small pineapple hurricanes, but my fault, I ordered the medium. I would like to send the candles and the hurricanes back---do I call Fed Ex to pick up the merchandise? I tthink I will call---I think it will be easier for everybody.
Thank you,
Margo Schaper
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Frontgate - Find oversized outdoor furniture, area rugs, bar stools, bath towels, bedding, kitchen and bath essentials, and electronics at Frontgate - we outfit America's finest homes.
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