Freshly

I'm a new Freshly subscriber, but I'm so enchanted by the frictionless experience I've had, and so taken by the delectable options I've enjoyed, that I'm happily compelled to recommend their service to anyone who wants a decent meal at a fair price - conveniently delivered with care and efficiency.

I highly recommend Freshly without reservation. The only things better than the food are the amazing people ready to serve you.

We've been using Freshly for over a year and love their healthy and fast meal options. Having something easy to pull out of the fridge and warm up is a lifesaver on busy nights, especially when I can trust it to taste good and not be bad for my body or waist line.

Also, their customer service is fast and friendly. Pheter helped me out via chat this week with the first meal mixup we've had (after MONTHS, so still a great track record). Easy as pie to get things straightened out.

Thanks, Freshly and Pheter!

Freshly saves you time and the hassle of grocery shopping by delivering delicious food to your doorstep each week. During this pandemic it might have literally saved lives. I've recommended Freshly to my friends and family and they've been equally impressed. Good sized portions, great variety of meals to choose from, and always outstanding customer service.

My order was delayed in shipping. In addition to meeting me know by email what was going on, they credited my account for a meal. When it arrived late enough to be warm and unfit to eat, I contacted customer service. Josh was prompt and friendly, refunding my meals, and an additional credit. The only thing that would make it better is getting replacement meals sent.

With all that is going on it is truly comforting that I do not have to be concerned about food. Every week without fail, the meals are left on my front porch. Thank you. If that was not enough, the food is great! All I have to do it throw it in the micowave and delicious meals appear. They rotate the menu so there is always something new to try, but they keep the really popular meals. I tried several services before Freshly, but none were as good.

I have been ordering from Freshly for six months now.
The selections of gourmet balanced meals is outstanding, beef, pork, chicken, turkey, shrimp and vegan. And it seems like they add new, interesting meals each week.
The packaging insures the frozen meals don't thaw (when delivery men sometimes put right in the sun when dropping off!)
The customer service beats all other online services. A telephone number is given (wow!) and my emails have been answered within 2-3 hours.
Keilah was very helpful today. I have never had to repeat myself.

Thinking about joining Freshly but had some concerns on sodium measurement for the meals and how to skip/cancel future deliveries. Agent answered all of my questions. I think I will try it out!

So far all meals have been quite tasty, of good quality and value. But the under 500 calorie / low carb choices are limited and I get bored pretty easily so when my taste buds rebel at the sameness, I will need a big break. Also I wish I could select Saturday or Sunday as my delivery day.

I had a question concerning a meal substitution Freshly notified me about and Pau K answered my email within a few minutes. He told me what the meal would be and also provided a partial credit. I am very satisfied with the response and its speed. On the rare occasions when I have had any issues with our order, large or small, Freshly has been very responsive. Good food and great customer service is a winning combination!

I had expected 10 meals in my first delivery! As I stocked my fridge and checked the manifest, I realized I was missing 2 meals. I hopped on the freshly app and did a live chat with Alex F. Who was very polite and offered to credit my account for the 2 missing meals. He even explained that my box could have been packed too quickly and the 2 meals just didn't make it in. I appreciated the explanation since things do happen sometimes. I'm looking forward to enjoying these meals!

I tried Freshly several months ago in an effort to have fresh, nutritious, low calorie food without the hassle of buying the right items at the grocery store and actually preparing a meal. I could not be happier with both the quality of the meals and the service. Freshly should be applauded for its ability to continue timely weekly delivery during a time when I am sure the number of folks using their service has increased due to COVID-19 concerns.

They sent the wrong meals and I immediately contacted them. They offered $20 of credit for 5 meals I could not eat. The meals cost 10 or 11 a piece and they acknowledged the error but would only give me a $20 credit. This was week 2. I stopped it. If you can't get what you ordered and can't get a credit what good is it?

Great customer service thanks for all your help. I really appreciate the professional attitude and speed of the response.

My meals arrived a day later than usual with half melted freezer packs. Since these meals are for my daughter in college, I wanted to be extra careful that they weren't spoiled in transit. Just a quick chat with Ivy put my mind totally at ease. She even double checked to make sure the meals were cool to the touch as they should be. She was polite and friendly. I felt like I was a valued customer

I have been purchasing Freshly meals for the past year and a half. The sizes are perfect for me and I generally pack some away for lunch the next day. I have tried 3/4 of the meals and have never been let down. There are a lot of choices.
They are always delivered on time and packed beautifully in the boxes. They come fresh and ready to microwave. Very simple preparation.
I would highly recommend Freshly as it is easy, convenient, healthy, tasty and priced just right. ENJOY!

Super helpful and very clear. I appreciated how kind they were and gave me good links to reference in the future.

We got Freshly meals for our son who is a Division 1 athlete. He loves the convenience of just having to heat up his meal - no chopping or meal prep! We love that he's eating healthy foods to fuel his performance.

My main feedback is that I would love the option to send him a 2-4 serving meal! He eats 3 meals in one sitting! I would imagine a bigger serving option might be preferable for families as well?

I'm pretty excited to give my sister-in-law a week of Freshly meals to try! I used the chat function two separate times during the purchase... to find the correct gift section, and then again to correct an error I made inputting the recipient email address. Fast, efficient, effective... who could ask for more?

The food is delicious. It comes packed nicely and I even feel better since I've been eating Freshly. I love that there are new meals introduced so you never get bored.

There was a mistake on the meals on my order for next week, and Freshly's chat agent, Celine helped my correct the order, even though the time period for choosing the meals had passed. Celine showed Freshly's dedication to serving their customers is paramount to making things right if at all possible. This makes me even more impressed with Freshly and its dedication not only to provide superior food but also to provide superior customer service and a superior customer experience. Thank you Celine and Freshly!

I started ordering from Freshly in January. I have been so satisfied with the meals as well as the service. I would highly recommend them to anyone who wants to have the convenience of the premade meal with the delicious variety that Freshly offers. I have some favorites, but love to try new offerings that appear frequently. I am so satisfied with my choice to receive my Freshly order each week!

I am an RN, Nutritionist, Bodybuilder and Gourmet Cook. Yes, odd combo but I insist on "Clean" Healthy meals that actually taste good. I have tried many companies (even the ones who ship you the groceries to cook... why?) but Freshly meals are by far the best tasting and best value for your money. Granted you do need to read the macros of each dish if you really want to adhere (I like 40-30-30) to a specific regime. There are enough different varieties and taste to match most anyone. I really wish they had some Breakfast meals to complete my "good eating".

I just want to say THANK YOU for providing so many gluten free recipes that are absolutely delicious. I'm allergic to gluten and most meal delivery kits have really gross GF meals. I'm so incredibly grateful for this company! My husband and I will be using them for a long time!

I love how seamless the meal picking process is—the app makes it easy! The meals are super fast, portion controlled, and healthy!