Freemake

I paid for only 1 week trial using paypal, but without warning they charged the lifetime subscription to my account after the week was over. You can't even appeal to them because their email address with Paypal is bogus. I sent an email using the address they used to inform me about the account activation and this was the reply "You bought 1 week trial license for Freemake which has been extended to a lifetime license as you didn't cancel the trial during the trial period of 7 days. So you were charged ONE-TIME payment for lifetime license. In case of any doubt please refer to the email receipts from FastSpring, our payment processor, where we provided the links to cancel the trial, informed you of the trial terms and conditions and the date of the after-trial charge. Now you have lifetime license and you won't be charged anymore!". Now if the company's spiel is written this way, you know there have been a lot of complaints about their practice.

I installed this simply to download a few old movies I'd found online converted from original VHS format - not available on YouTube, Prime etc. Tried several times and always got a stop error code. Evidently its ONLY compatible with YouTube when it's supposed to be universal. No thanks.

Very slow response from customer service. I followed all of their instructions but still never received an activation key, rather got a refund only after filing a dispute through PayPal... buyer beware!

My husband bought freemake and after erase the program but they continue charged to my credit card every month.

I bought the seven-day trial, not understanding that they would automatically charge me for the full version after seven days. Most companies will remind you that the trial period is almost over and ask if you want the full version. They did not do this, and said "no" when I asked to have it cancelled for a refund. That being said, the app does perform as advertised. I won't do business with them again, though.

I purchased a lifetime license back in 2019 and loved the product. Two years later I can't access the software saying I need to purchase an upgrade at $59.95. I backed out of it and they immediately dropped the price to $19.95. I bought it. Then I tried to convert a youtube to mp3 and they said I had to buy another "King" upgrade. I wouldn't do business with these people under any circumstances. I can't stand the bait and switch routine. This was the worst. Freemake... should be renamed Wetake!

The deceitful sales model. DON'T DO the $1 trial - it is a scam.
There is no possibility of canceling the trial period.
After the trial period they downloaded money from my account without my approval.
I do not recommend!

I ordered their $1 one week trial and after the first week I was charged $42 for a 3 year license. You cannot cancel that and it looks like it is auto-renewed and I saw no way to even cancel the renewal. I believe this is false advertising. That is too bad because the product seems like it is a good product and works well but the way it is marketed is exactly like a scam.

The conversion software is free if you want their trademark in the middle of your video. They have a one week trial for under $2. It worked fine for the one video I wanted to convert. You need to cancel your trial, somehow, or else they will roll you into a $40 lifetime license which there is apparently no way to stop. No notice before this happens. It is a scam unless you have the need to convert a lifetime of videos.
I sent multiple emails and filed a complaint with Paypal. They gave me my money back.

They claim they are freeware with no limitations but after I converted a few files it stopped working until I bought a licence key

Deceptive marketing aside, the software is decent

First up, this software does offer a 'free' version. The problem with that is that the finished product is unwatchable. They don't tell you that there will be a whopping great watermark in the middle of the screen for the entirety of the video until it's too late. Supposedly you can purchase a one week trial, but when you click on that button, you automatically get directed to a lifetime licence. I'm out.

Never got it to work. Tried everything they threw at me but still no luck. I requested a
Refund. Maybe it doesn't work on all computers.

I paid $1 to remove the watermark. A week later they charged me 43 bucks. WTF?! Nowhere did it say I would be automatically charged. These people are scum sucking scammer twats. STAY AWAY!

What they don't tell you is that the 'free' conversions are branded. Waste of a download. Go and buy a real converter!

Freemake is a scam. They will charge you $29.95 per week for their free' software. That's $1500 per year - automatically taken from your account. Impossible to reach them. They are simply criminals and need to be prosecuted. Any positive review must be made by them. Avoid Freemake like the plague. They stole a lot of money from my PayPal account before I noticed.

Freemake is a criminal organization. I paid for the software and it worked 1 or 2 times after every 10 attempts. I didn't use it a lot so I was patient even with it's very high failure rate. Now, after a few months, IT IS ASKING ME TO PAY AGAIN for their pathetic software. I emailed text support but they refused to help me because "I hurt their feelings." Boo-hoo! Who would not be upset when someone tries to rob you. Don't trust these crooks. I hope they can buy back their souls for the money they steal from their customers.

It's called freemake, but it's not free. Yes, you can download the app for free and convert a video for free, but if you don't want the Freemake brand plastered on your video, then you gotta pay. And then they make canceling your subscription as difficult as possible. I had to just change my credit card.

They have free in the name so you'd think that the software would be free. It let me download a single video before insisting I had to pay to use it. It then attempted to prevent me from closing the program by spamming me with ads. After closing 5 or 6 ads in a row I was finally able to X out and uninstall it, wherein it send me an additional ad begging me to pay for a subscription.

I tried to pay for activation, but their website is setup to cheat people out of their money. When you want to pay for activation, they send you to a donationpage, but the payment doesn't pay for a code, but just sende the money to Them as a gift and they refuse to pay back the money after that

Freemake claimed to download videos from certain sites. I was skeptical, but for $1.02 I was willing to try the 1-week trial. As I guessed, their software did not work, and I thought that was it. Then a week later, apparently there was small print that allowed them to charge me another $42 for their product that does not work. It was clearly theft. I am very frustrated, but there is nothing I can do but warn others of their criminal activity. BE WARNED!

This is one of the online scammers around you. When I first used their services, at first it was mentioned that it was free trial, later they asked for a single use subscription of 0.95Euros. Later without my notice, my bank card was charged 39:95 Euros. I did not get any information that I would be obliged to pay for another subscription. When I contacted them through their FASTSPRING BV, ( a company that they use for their transactions), I was told that I had just subscribed to a three year user term and they can't make any refunds.
What a heck do these robbers continue to make online customers vulnerable?

So please be advised right away!

My wife who is not a PC expert made the mistake of ordering a DVD converter from Freemake at the rip-off price of £59 which she could not download with the code key as it is a bit "hairy-fairy" to use unlike Paypal's 6 digit code. The company requested proof that she did not download the key by requiring screenshots which of course she does not now have or know how to do and anyway they should know if she has accessed the software or not if she had had the key. Todate she has not got her refund so please do not waste your money with this bunch of "crooks"!

I don't expect the work of programmers to be free, I know it's hard work. But this is, as per usual on the internet with this type of product, some misleading bs that claims to be free but isn't. Sell a product or service, that's great, I love capitalism. But I'd never have anything to do with this company for the simple fact that they are dishonest, and as such I'm positive that they would underhandedly install any and all kinds of malware along with their ostensibly 'free' software that asks for payment once installed.