They grabe my money
Since one year I was registered on this site that allows you to earn with a pay per project system. This website (www.freelancer.com) is managed by such a Matt Barrie, Australian entrepreneur. At the end of a project, the employee receives the money in his account, less a percentage retained on the site. I made in a year and a half 3 projects in my spare time, for a total of 710$ dollars and with the 3rd project I got the possibility to withdraw the money (lower limit is 500$).
First withdrawal request was delayed of 15 days by default and was canceled. Before making the second request I asked precise details to freelancer because I wanted to use the wire transfer.
After I sent the request freelancer found a reason to cancel it: missing informations. When I sent all informations correctly my account has been limited due to 'security reason', for 'antiterrorism' and 'anti-money laundering' fraud. It required me to pass a security document review process. Procedure was suspected, because for sending money on the platform there is no verification. Money come in easily but does not come out from the platform.
In full confidence, I have uploaded the scan of ID card, copy of the contract with my bank to proof my address, a photo of me with the identity card in my hand in high resolution and I also answered to a question: why I connect from a different location respect to my address written on the document: Simply, I'm in vacation, and I use a different connection.
After a few hours I received an email inviting me to send further informations, as well as the information of my profile have to march with my profile (they match, just Country is different due to my old mobile number), a coloured copy of the bank contract (the bank is online and they sent to me just a black and white copy, they can't do more). I'm a student and I do not have any bills with my name and address, I live with my parents. They asked me why I'm connecting with proxy or VPS, they want another hi-res photo and contract with my bank has to be 'coloured'. Very good in fantasy stories. Despite my e-mails to customer service, everything was designed to block the withdrawal.
After a quick search on the internet, I've found a lot of cheated persons. Identity theft, theft of banking data extremely sensitive, high-resolution pictures with ID card in my hand and over $700 of mine unlawfully retained without permission or license granted by a credit institution or financial intermediation. I gave them 24 hours to solve the problem but they didn't care of my mail so I got to the police of my country and opened a law proceeding. I also advised mastercard, visa, paypal and skrill payment processors of the fraud by attaching the law proceeding and advised my bank of the fraud, filing a report with all data sent. Next step will be an enquiry to the international credit institutions for stopping this not-legal fraud (contract they show on website is not valid and full of illegal statements, they are not a bank).
Hello,
My freelancer id is foxytechnology, we had good reviews, and we were working there from past 1 years.
Some employer for which we had done the Ridez Taxi application, all the codes and every thing was submitted to the employeer he has given us also positive feedback, but after 10 days i got email from freelancer that my account is suspended as i had not completed the job they had asked to submit the proof that we had completed the job. We had submitted the screenshots from skype where the employeer has said that yes he is satisfied and also he was talking about to pay us the bonus, all the codes were already submitted, i had given all the screenshot with the APK to the client also all the email screenshots every thing which prooves that we had done the job, then also freelancer from past few days saying our account is suspended and is under review.
So my question is-
-why freelancer support has stopped responding to my emails,
- i had 1000USD in my freelancer account, why they had cancelled my withdrawal and blocked my payments.
- if the employer was not satisfied ( according to him) then why he has paid us all money and also given us 5 start with good review in comment box.
- why without any reason freelancer has not cross checked my proof and suspended my account.
This is going to worst, i had never seen such site where the support system is not responding to our emails and all.
I had total 4 projects IN PROGRESS with clients on freelancer. And here is what i am thinking to do now.
If freelancer will not check my proof carefully, the dates of my chat conversations done with client, and what proof client has submitted date. Then i will stop all client works and tell them that go with the charge back options.
As i am suffereng, i had put alot of efforts to get this account in 5 start ratings and earning with 6.2 ratio.
This is going to be worst. Believe me freelancer is ignoring me, they are not properly responding me by any means, nither on facebook not in emails, even they dont have any phone number so that i can contact them and request that what is going with my issue.
Every thing is transparent, the proof clearely says that employer is trying to do the fraud, cheat, but then also the support system is helping him to do the same.
In the end i can say please respond my emails, and tell me what is going with my account. Otherwise we will stop working on the site and all the current clients will losse their money, and also i will suggest them. I had already sended proof to all my clients that we had done the job. I had sended the APK and showed the database of the app to my clients they all says yes you had done the job, even our clients email to the support and they says that this is privacy concern so that cant disclose any thing with them. I dont really understand what kind of privacy policy they actually have.
Is this privacy policy is to help SCAMMERS, or WHAT.
If any of the support system is looking into this then i request to tell the support check things as its more than 7 days and they had stopped responding me. So please do the needfull, just dont say we are checking from last 1 week.
Thank you
Chandan sharma