Frederick's of Hollywood has a rating of 1.98 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Frederick's of Hollywood most frequently mention customer service, next day, and credit card problems. Frederick's of Hollywood ranks 216th among Lingerie sites.
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Ordered on 3-5-22, Received email with tracking info on 3-7-22. Received my items today, 3-16-22. No issues at all! I was really worried about my order because I read reviews after I placed my order. I am 100% happy. All 5 items received were very well made. My tag sizing on my corsets are different from the online site choice (tag shows 44- ordered 22), but they are the right size! I would recommend!
What a waste of my money! The quality of their lingerie is poor. The lace underwear looked cheaply made & fit horribly. The 2 34D lift bras i bought would fit someone w size A boobs. They were not lift they were incredibly padded, about 3" of padding. Being i have had a breast augmentation the bras do not fit & look ridiculous. The thing that really pxsses me off is I CANNOT RETURN NOR EXCHANGE. Last chance, final chance whatever they call it is ignorant. Who wants to buy something online and b completely stuck w it? They know their products suck and thats y their return policy is nonexistant.
I got a set of the Jessica bra, garter belt, and panties, all of which seem extremely well made. I also ordered some panties, however, that look like they'll fall apart before I can pull them up. In addition to that, all the thongs and gstrings I got are absurdly small and have either no lining or a ridiculously small lining about the size of my thumb. I'm so disappointed because I loved the ways the thongs looked in the pictures, but I can't imagine they'd fit any adult the way they're shown to fit.
I may not purchase from this site again. I loved the stores and wish they still existed.
Opened and account, confirmed my email, and placed and order. Now, you would think that order would show in my account when I log in, nope!
WARNING: DO NOT BOTHER CREATING AN ACCOUNT.
If you decide to order, print or write down your order number. Otherwise the "system" does what it wants and may not link your order to your account, and best of all, the company can't fix it. Sorry, not sorry.
Tip for consumers:
Use coupons whenever possible, don't think of it as a discount on the merchandise, think instead of it as a discount on the shipping. :|
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