• Frederick's of Hollywood

Frederick's of Hollywood

Overview

Frederick's of Hollywood has a rating of 1.98 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Frederick's of Hollywood most frequently mention customer service, next day, and credit card problems. Frederick's of Hollywood ranks 216th among Lingerie sites.

  • Service
    18
  • Value
    18
  • Shipping
    21
  • Returns
    16
  • Quality
    17

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
12
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The customer service agent was rude and did not attempt to help me find a solution.
How would you rate Frederick's of Hollywood?
Top Positive Review

“Happy with my purchase!”

Anita B.
3/16/22

Ordered on 3-5-22, Received email with tracking info on 3-7-22. Received my items today, 3-16-22. No issues at all! I was really worried about my order because I read reviews after I placed my order. I am 100% happy. All 5 items received were very well made. My tag sizing on my corsets are different from the online site choice (tag shows 44- ordered 22), but they are the right size! I would recommend!

Top Critical Review

“Dollar General Store Quality”

Ashley R.
2/17/24

What a waste of my money! The quality of their lingerie is poor. The lace underwear looked cheaply made & fit horribly. The 2 34D lift bras i bought would fit someone w size A boobs. They were not lift they were incredibly padded, about 3" of padding. Being i have had a breast augmentation the bras do not fit & look ridiculous. The thing that really pxsses me off is I CANNOT RETURN NOR EXCHANGE. Last chance, final chance whatever they call it is ignorant. Who wants to buy something online and b completely stuck w it? They know their products suck and thats y their return policy is nonexistant.

Reviews (148)

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Reviews that mention popular keywords

customer service (40)
Thumbnail of user lucindaz1
1 review
3 helpful votes
March 21st, 2017

I got a set of the Jessica bra, garter belt, and panties, all of which seem extremely well made. I also ordered some panties, however, that look like they'll fall apart before I can pull them up. In addition to that, all the thongs and gstrings I got are absurdly small and have either no lining or a ridiculously small lining about the size of my thumb. I'm so disappointed because I loved the ways the thongs looked in the pictures, but I can't imagine they'd fit any adult the way they're shown to fit.

Thumbnail of user tamarad12
4 reviews
10 helpful votes
July 18th, 2016

I may not purchase from this site again. I loved the stores and wish they still existed.

Opened and account, confirmed my email, and placed and order. Now, you would think that order would show in my account when I log in, nope!

WARNING: DO NOT BOTHER CREATING AN ACCOUNT.

If you decide to order, print or write down your order number. Otherwise the "system" does what it wants and may not link your order to your account, and best of all, the company can't fix it. Sorry, not sorry.

Tip for consumers:
Use coupons whenever possible, don't think of it as a discount on the merchandise, think instead of it as a discount on the shipping. :|

Service
Shipping
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From the business

Shop The World's Sexiest Lingerie, Bras, Panties, Corsets, Teddies, Babydolls, Underwear, Garters, Sexy Costumes, Accessories, & more at Frederick's of Hollywood.

Company Representative

Thumbnail of user blakes96
Blake S.
Director of E-commerce
Typically does not respond to reviews

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