About the Business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great service at great price and caring customer service ensuring I receive the product due to previous issues with post office. The post office still giving me issues
Fragrance X always have authentic fragrances and great prices.
Never have to worried about getting fake or bad products. Discounts and reasonable prices.
Great resource for not only finding new scents, but older discontinued scents as well. Packaged securely for shipping.
This site it great an affordable an fast on delivery an it 100% original
Several items I wanted were not able to be purchased. These new items were not up to my expectations, The lemon/ginger I thought I was ordering the perfume, turned out to be body wash. The Light Blue smells awful, way too strong for me. I was wanting something with a lemon scent to it, this has no lemon scent at all, and if it does the sandalwood is overpowering it. I guess I'll stick with the scents I know and love. Perry Ellis 360, and Perry Ellis 360 Purple.
Several items I wanted were not able to be purchased.
Quick and easy, love shopping for scents here. No hiccups. No proble with shipping nor packaging.
It is very disappointing that I spent almost the same as an original perfume, it was only a little cheaper on this page, but the smell does not last more than 1 hour and then it does not smell like anything, do not waste your money, the smell does not last, and I bought the same perfume in the store and it lasts for days on the clothes, do not waste money on this.
I found one I adore. Dolce and Gabanna THE ONE. Oh my! Game changer. The other ones were good too. Fast shipping.
Made easy to order. Came semi quick. So many options to choose from at a great price
I purchased, by internet, two after shave men's colonge; one from "E-Bay" & one from "Frangrance" - two different months.
The 1st one from E-Bay was delivered & had no fragrance. The 2nd one fro "Fragrance" was delivered & had NO Fragrence... Both very disappointing purchases.
The delivery was good an efficient thanks I will continue buy new fragrance
I love it it's convenient for me the price I love prices I will keep on ordering from this website so keep me up to date 🌹
Great inventory with quick shipping. The purchase process was easy and prices are competitive.
Great products she is in love with this product and love that you guys have adterpay option
I don't understand the price change at checkout. There seemed to be more at checkout than I thought was right..
Hello Elouise,
Thank you for taking the time to share your thoughts.
I see that you properly applied the FX15 coupon code on your order. The price increase could have been the state tax, which is only added at check out, based on the shipping address entered at this stage.
I also checked the tracking for your package and I see that it will be delivered still today:)
Have a great day!
I don't understand the price change at checkout.
FragranceX shipping was quick, packaging was good and prices competitive. Will buy from them again. Christmas is around the corner all my gifts this year will be fragrances to all family and friends.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tammy,
Thank you for your feedback. We're sorry to hear that some of the items didn’t meet your expectations. We noticed that a return label was downloaded from your account, so please feel free to return the items, and we’ll process your refund once they are received. If you'd like suggestions for a lighter fragrance that matches your preferences, we’d be happy to help. Please feel free to reach out at your convenience!