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Ordered 2 items on website.. came within timeframe advised. one item was missing. emailed the company and corresponded with Jack who investigated and explained item was out of stock. issued a refund immediately and came back into my account within a couple of days.. I've never dealt with a company who took ownership of a problem immediately without the need for extra information... when the item comes back into stock I will 100% purchase from them. def worthy of this 5 * review!
My first (and last) order. I spent $200 with this company. Never received my product. I could not get a response to my calls or emails. Finally got through and some guy answered the phone with "hello?" - certainly did not sound like a business. I explained I never got my product and wanted a replacement or refund. He said "I don't have an answer for you" and got very belligerent. Avoid at all costs - does not sound legitimate. I am out of my money and my product as they refused to do anything to assist.
Ordered 2 items on website.. came within timeframe advised. one item was missing. emailed the company and corresponded with Jack who investigated and explained item was out of stock. issued a refund immediately and came back into my account within a couple of days.. I've never dealt with a company who took ownership of a problem immediately without the need for extra information... when the item comes back into stock I will 100% purchase from them. def worthy of this 5 * review!
My first (and last) order. I spent $200 with this company. Never received my product. I could not get a response to my calls or emails. Finally got through and some guy answered the phone with "hello?" - certainly did not sound like a business. I explained I never got my product and wanted a replacement or refund. He said "I don't have an answer for you" and got very belligerent. Avoid at all costs - does not sound legitimate. I am out of my money and my product as they refused to do anything to assist.
Tip for consumers:
Buyer Beware
I got my products quite fast. The packaging was very cute and they arrived right at my doorstep. I loved it. Thank you
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