• Fox River

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Overview

Fox River has a rating of 3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Fox River ranks 297th among Clothing Other sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
How would you rate Fox River?
Top Positive Review

“Great quality socks, good customer service”

Katie S.
2/20/16

I've bought 4 pairs of socks from this company, and I'm pleased with all of them. They tend to be pretty expensive, but they do go on sale sometimes and they are very good socks. I got some with mostly merino wool and they're really nice and they fit well. I usually have trouble finding socks that fit my feet right, because I have small feet and most socks end up being too big, even when the size range includes my size. These socks have a lot of support and they're really comfortable. The website's customer service is also really good. I emailed them once asking for stickers (I am collecting stickers) and they answered promptly and when I got the stickers in the mail, they also sent a 50% off coupon. They came quickly in the mail, too. I would recommend Fox River socks to anyone. They're great!

Top Critical Review

“Horrible!”

Eli D.
12/31/21

Quick to take your money, but take forever to ship it. Assuming that they actually ship it. Over 7 weeks and totally ghosted by customer service. You have wasted endless hours of my time and ruined Christmas as these were promised for gifts - HOW DARE YOU! YOU ARE POND SCUM!

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user katies28
20 reviews
69 helpful votes
February 20th, 2016

I've bought 4 pairs of socks from this company, and I'm pleased with all of them. They tend to be pretty expensive, but they do go on sale sometimes and they are very good socks. I got some with mostly merino wool and they're really nice and they fit well. I usually have trouble finding socks that fit my feet right, because I have small feet and most socks end up being too big, even when the size range includes my size. These socks have a lot of support and they're really comfortable.
The website's customer service is also really good. I emailed them once asking for stickers (I am collecting stickers) and they answered promptly and when I got the stickers in the mail, they also sent a 50% off coupon. They came quickly in the mail, too. I would recommend Fox River socks to anyone. They're great!

Service
Value
Shipping
Quality
Thumbnail of user elid32
0 reviews
0 helpful votes
December 31st, 2021

Quick to take your money, but take forever to ship it. Assuming that they actually ship it. Over 7 weeks and totally ghosted by customer service. You have wasted endless hours of my time and ruined Christmas as these were promised for gifts - HOW DARE YOU! YOU ARE POND SCUM!

Tip for consumers:
Do NOT ORDER FROM THEM

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamilas4
2 reviews
0 helpful votes
May 23rd, 2020

Hello ad mob is release my first payment( $132) on NO, 12,2019 but still not club factory customer service *******235 credited in my local bank account so please explain me whats issue ans solve it, mny time i had send mail but google did't giving me any replay

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