• Fotolia

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Overview

Fotolia has a rating of 1.84 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fotolia most frequently mention credit card, and customer service problems. Fotolia ranks 23rd among Stock Photos sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I called Will with customer service because someone stole my credit card information and made a purchase for $200.
  • I had to put a dispute and cancel my credit card to put a stop on the auto refill
How would you rate Fotolia?
Top Positive Review

“Great customer service”

Chantel D.
8/15/18

I just love Fotolia. When I in the past forgot to set my subscription auto renewal off and I requested a refund they assisted me very efficiently. When I accidentally left my auto refill button on with credits, I know many people do and blame Fotolia, they refunded me. They are great at customer service and I guess only the rude and sad people write bad reviews, the happy customers have no time to write because they are enjoying life I guess.

Top Critical Review

“Auto Renewal Credit Card Scam”

Suzanne C.
3/5/17

I purchased a digital image from them and was shocked to discover a couple of days later that they have automatically deducted an additional US$14 from me as "credits". Apparently there is an automatic renewal option that is automatically checked when you sign up. I've lodged a complaint and demand for refund and will be following up with paypal. Will see what they do.

Reviews (19)

Rating

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Other

Reviews that mention popular keywords

customer service (5) credit card (4)
Thumbnail of user chanteld11
1 review
0 helpful votes
August 15th, 2018

I just love Fotolia.
When I in the past forgot to set my subscription auto renewal off and I requested a refund they assisted me very efficiently.
When I accidentally left my auto refill button on with credits, I know many people do and blame Fotolia, they refunded me.

They are great at customer service and I guess only the rude and sad people write bad reviews, the happy customers have no time to write because they are enjoying life I guess.

Thumbnail of user christiank42
7 reviews
13 helpful votes
January 6th, 2018

I purchased a quarterly subscription through Fotolia in order to take advantage of their niche of European photographers who haven't signed up at other stock photography websites. I love their dashboards and management tools for my subscription, purchases and light-boxes.

Thumbnail of user javif
2 reviews
4 helpful votes
April 21st, 2014

Coolest prices compared to similar sites that charge a lot. Fotolia is great.

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About the business

Discover more than 35 million cheap royalty-free images, vectors and videos. Fotolia is the image bank for all your publishing and marketing projects!

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