• FORZIERI

Overview

FORZIERI has a rating of 4.38 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. FORZIERI ranks 14th among Designer Clothes sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Quality
    8
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The moment of refund you will face serious problems. The worst customer service.
  • Bag was used for a total of 2 days before the stitching fell out.
How would you rate FORZIERI?
Top Positive Review

“Amazing Quality and Customer Service”

C P.
11/18/21

I am absolutely thrilled with the quality of the leather luggage that I purchased and the outstanding, friendly and efficient customer service that I received from Forzieri. I am always a little nervous when I purchase overseas, but Alex and Eva put me completely at ease. The luggage is BEAUTIFUL and they made every effort possible to make sure that I received it in time for my vacation.

Top Critical Review

“Appalling service never deal with this company again”

Kerry C.
6/8/21

Bought an allessi kettle for 200 pounds was faulty from day one kept not switching on Would not repair or refund because I changed plug on appliance to uk 3 pin came with euro 2 pin this was 6 months ago still no further forward lost all my money terrible customer service

Reviews (40)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7) 2 days (3)
Thumbnail of user cp251
3 reviews
6 helpful votes
November 18th, 2021

I am absolutely thrilled with the quality of the leather luggage that I purchased and the outstanding, friendly and efficient customer service that I received from Forzieri. I am always a little nervous when I purchase overseas, but Alex and Eva put me completely at ease. The luggage is BEAUTIFUL and they made every effort possible to make sure that I received it in time for my vacation.

Products used:
Leather Luggage

Service
Value
Shipping
Quality
Thumbnail of user larss53
1 review
0 helpful votes
December 18th, 2023

Ordered a Le Parmentier Yucca bag, with free shipping, that I understand it's offer all over the EU. Received it in one week, within the time frame.
Happy with the purchase.
Lars & Laura

Tip for consumers:
Read some comments online about delayed shipments but I didn't encounter any issue.

Products used:
Purchase of handbag.

Service
Value
Shipping
Quality
Thumbnail of user ileanap9
1 review
1 helpful vote
November 23rd, 2020

Ho acquistato borse per natale, servizio impeccabile e veloce, in più l articolo è esattamente come si vede in foto nel sito. Personale cordiale e attento in ogni esigenza! Sicuramente farò altre compere!

Thumbnail of user paulm3587
1 review
0 helpful votes
May 18th, 2022

Absolutely over the moon with the fantastic service I received.The goods were just as ordered and beautifully packed! Well done to Alex and the team! Delivered very quickly as well!
Paul Millard

Products used:
Shoes,Clothes

Service
Value
Shipping
Quality
Thumbnail of user jorgec213
1 review
0 helpful votes
September 15th, 2020

I had a great time ordering from forzieri and the prices on their merchandise was very competitive and their service was outstanding. I highly recommend them for fine Italian products with out breaking the bank.

Thumbnail of user ivanjf
1 review
0 helpful votes
December 30th, 2023

Envio muy rápido y todo en perfectas condiciones. El bolso que he comprado es tal y como aparece en las fotos. Estoy muy contento.

Tip for consumers:
todo bonito

Products used:
Bolso

Service
Value
Shipping
Quality
Thumbnail of user shirreyn
1 review
1 helpful vote
June 26th, 2020

You will not be disappointed, I love my item. It came wrap nicely. It's safe to order from this site. Happy Shopping

Thumbnail of user susans3792
1 review
0 helpful votes
October 9th, 2021

Totally easy experience. Great shipping. No problems. Bought a Westwood dress, v arrived very quickly, great quality... For once no issues!

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user damjanp1
1 review
0 helpful votes
September 10th, 2020

I wanted to return something and the Forzieri team was so nice and helpful, this is why I shop there. Too bad others can't learn from these guys.

Thumbnail of user matteop31
1 review
0 helpful votes
November 26th, 2020

Velocissimi nel rispondere, occhiali perfetti arrivati nella loro bellissima confezione originale, hanno superato le mie aspettative. Super Consigliato!

Thumbnail of user mirkop6
1 review
0 helpful votes
January 5th, 2020

Acquistato una borsa per la mia fidanzata, splendido il pacchetto e velocissima la consegna. Consigliatissimo!

Thumbnail of user felicityf8
1 review
1 helpful vote
January 10th, 2019

Wow, what a wonderful customer experience!

I ordered my handbag late Monday night 7/1/19 and received this 10/1/19. I live in Australia, and am a regular online shopper. So to receive something so quickly from the other side of the world was fantastic ( and left me shocked!) The bag arrived beautifully wrapped and packaged. I received regular updates as to when it would arrive.

I highly recommend Forzieri and can't wait to buy something from this site again.

Thumbnail of user markusm19
1 review
2 helpful votes
January 4th, 2019

Despite some bad reviews read around, I still decided to purchasd a MK bag on Forzieri (I found a 20% OFF coupon online) and what did I get:
Great packaging, delivery in two days and, most important, my girlfriend was happy very happy about it. I'd recommend.

Thumbnail of user siannef
1 review
1 helpful vote
February 11th, 2019

Excellent customer service from the team at Forzieri. My order arrived faster than expected, beautifully packaged with a card who prepared my order, which I though was a lovely touch. The item I purchased was nearly £80 cheaper on forzieri than other websites. I will definitely be using this website again

Thumbnail of user kimberlyw178
1 review
2 helpful votes
January 4th, 2019

High quality, fast delivery and beautiful packaging and presentation. Will definitely be shopping with this retailer again.

Thumbnail of user kayak7
1 review
2 helpful votes
December 31st, 2018

I've ordered Le Parmentier bag for my mother for NYE and it arrived this Friday quicker than I expected. The package is very nice and I love the bag! Thank you.

Thumbnail of user silviaz2
1 review
0 helpful votes
January 12th, 2019

Ho acquistato per la prima volta una borsa a marchio Le Parmentier. Il prodotto è di ottima fattura e qualità, la spedizione veloce e il pacchetto ben confezionato.

Service
Value
Shipping
Quality
Thumbnail of user mandiw8
1 review
1 helpful vote
June 15th, 2019

I'm surprised at the bad reviews. I've only had great experiences with the site. I've purchased 3 balmain pieces at separate times. A bag, WOC, and ankle boots. Bag and ankle boots were at great prices. The boots I received were in impeccable, clearly unworn condition. The bag was is great condition too although I did find one small scratch on the surface. I am picky though so 99% of people would not have seen this.

I've also made a few orders that I needed to cancel so that I could combine shipping, and customer service was quick to respond and accommodate my requests. Shipping was incredibly fast. I purchased boots the past Sunday and I received them Thursday. Italy to California, USA.

Everything was packaged beautifully and carefully.

The wallet I returned because there was a scratch and black glue marks on the inside. The return process was quick, free, and easy. They sent me a refund within a few days of receiving the package. I will keep purchasing from this site!

Thumbnail of user andrinam1
1 review
1 helpful vote
September 11th, 2019

What can I say from purchase to delivery the service was impeccable the customer service I received was second to none and the choice of handbags and prices packaging are first rate

Thumbnail of user thanhd6
1 review
1 helpful vote
June 15th, 2018

This is the 1st time I buy from Forzieri and it's an excellent experience. It only takes 2 days to delivery to Australia and the package is amazing. I would definitely purchase again and recommend it to my friends. Thank you for everything.

Thumbnail of user giannaz
1 review
0 helpful votes
January 12th, 2019

HO RICEVUTO LA MIA SPLENDIDA BORSA IN TEMPI RAPIDISSIMI E CONFEZIONATA PERFETTAMENTE! CONSIGLIO A TUTTI FORZIERI E NON VEDO L'ORA DI ACQUISTARE NUOVAMENTE SU QUESTO SITO
UN GRANDE RINGRAZIAMENTO A TUTTO IL TEAM FORZIERI!
OTTIMO LAVORO!

Thumbnail of user paom1
2 reviews
2 helpful votes
August 17th, 2019

Absolutely love my MCM bag, brand new, authentic, take NO time only 2 days from Italy, I would come back, perfect.

Thumbnail of user ireneb68
1 review
1 helpful vote
April 10th, 2019

Excellent service, high quality products, user friendly website, wide range of brands, sales frequently

Thumbnail of user moa37
1 review
1 helpful vote
January 16th, 2017

I ordered a bag, it was delivered before expected dated. Nice product, i can't wait to order another bag. Thanks

Thumbnail of user selinas5
7 reviews
16 helpful votes
January 1st, 2014

Fast processing and shipment, nice product quality, good service.

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From the business

Shop top designer handbags and shoes at FORZIERI. A curated selection of women's purses, men's bags, designer shoes, jewelry and fashion accessories from the best luxury brands

Company Representative

Thumbnail of user alexb435
Alex B.

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