Developed in part with a grant from
the National Science Foundation

Fortwillcarsales.co.uk reviews

Is this your business?
1 review
SITE CLOSED
Suggest Category
Tel: 538 994760 0121

1 Review From Our Community

All Reviews

peterh125
2 reviews
1 helpful vote
3/19/18

This Birmingham based dealer is the worst I have ever come across in 35 years of buying cars. I am a private buyer and went to Fortwill because of good reviews and well priced cars. Unfortunately the one I purchased was a complete lemon with a severely knackered engine with multiple oil leaks and a fuelling issue causing it to go in to limp mode, or stop altogether, at 60mph. None of these faults were disclosed at the time of purchase. When I bought them to Fortwills attention they were dismissive and obstructive. They advised I use a local garage to rectify the faults and then refused to pay the invoice claiming the local mechanic had caused the problems. (He hadn't. He only replaced the oil an added a stop leak additive)
The warranty, for which I received no paperwork, was a work of fiction and all attempts to get Fortwill to repair, replace or even contribute to repairs failed. On taking legal action I discovered that Fortwill use a company call Carpoint to process their Mastercard payments. As there is no legal link between the two companies it is not possible to make a S75 claim through Mastercard. This decision was, reluctantly, supported by the Financial Ombudsman. The last option was small claims Court but the time spent persuing S75 and the Ombudsman has made even this a pointless option. I am left with a £1600 car that I cannot/will not sell with the faults it came with. Sadly, most review sites give a right to reply and so far Fortwill have dismissed my claims on both Google and Autotrader review sites. All the above is completely true and I just want anyone buys from this "dealer" to be very aware of how they will behave if you dare to have a problem with your purchase

Customer Questions & Answers

Questions? Get answers from the Fortwillcarsales.co.uk staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
×
Have a question about
Fortwillcarsales.co.uk?
Post Review