FormSwift

Holy crap! Watch your credit card - they will take your money even if you only want the free document or in my case the $2.00 lease agreement! And then they will quote the "tiny print", Per the terms of agreement you signed - all for $37.00 monthly charge. And I didn't use any of their forms. I wonder if they are US based company since they resort to trickery for a measly $37.00. It's the point - legitimate companies don't have to do business like this! Buyer BEWARE!

FormSwift is a Dropbox company. You would think that e-filing 1099-NEC for vendors would be pretty straightforward. NO! I fill out the forms and press the button to e-file, and an error comes up. Call customer support, but no one can help. It goes to the advance team, no help. I would steer clear of this product as it will take hours, if not days, of your time to deal with customer/tech support. Nothing has been resolved yet, but I have wasted 5 full hours of my time.

See review description!

Was "Free" in add - Turned out $1.95 for 7 days. Then $37 for 30 days - Forgot to Cancel - No Refund

Theft of Soul - and Lossing Trust in Humanity!

This company has one star on Trust Pilot and an F rating on the Better Buisness Bureau website.

They state a "free" 7-day trial period and then make it impossible to cancel. Many people mention not being able to sign in again to cancel and then there is a recorded message on their customer service phone number. I am still trying to cancel after 3-days. They are just waiting until my 7 days expire so they can charge my credit card.

DO NOT BELIEVE THESE REVIEWS--LOOK AT THE REVIEWS ON TRUST PILOT AND THE BBB website

Attempted to cancel membership before subscription was due and again day of and to no avail. No customer service in fact there was an email response that said issue resolved. Charge still on card. Stay away from company who refuses to cancel a membership based on a free trial. Look at bbb reviews, insane!

This site does not say that a subscription is required until you've already edited your document. Then, surprise! Buy a subscription and get your 30 days "free". It's a scam. There are free PDF editors that don't require any subscription, and they're far superior to FormSwift. This is a dishonest company with an inferior product. The technical glitches are numerous. Instead of recognizing fields automatically, as some free PDF editors do, you need to click on fields and then type to populate them. The placement of the popup is not where you actually click, so you need to click around until the popup box is actually where it's needed. The signature feature is clunky and awkward to use, and it's difficult (read: nearly impossible) to resize the signature box once it is placed. I cannot recommend highly enough that you find any alternative to FormSwift. Safe yourself the frustration and time, and don't support a terrible, deceptive company.

Yes, it's a good PDF editor BUT there's NO MENTION before you spend all of your time editing that in order to download your new document, you MUST sign up for a plan entering form of payment! No way around it.
I screenshot my 1 page but that makes it even more work to send it in document form. Don't waste your time unless you don't mind entering your financial info for a 1 month free trial. I didn't see ANY totally free option.

Don't do business with this company! After their free trial period is over and they charge you the full month for a four day trial and won't give you your money back! They send you to the website to put your phone number in to speak with a representative which then tells you that you can't get your money back after FOUR DAYS! I am now waiting on a email the representative promised will come but hasn't SMH! Please don't use this company

Formswift charged me for a monthly subscription even thought the plan was canceled never send confirmation email, and they Do Not offer refunds on anything. My account shows it doesn't have a subscription but I was still charged. Beware I will never use formswift again. They did process my 1099 form but that was all they did right.

Used form
Once on a 7 day trial and then they charged my card without my permission and didn't want to refund me money. Use any company but this one. Highly shady business practices. Why don't you try asking if I want an entire month before charging my my card? Oh because you like to take what's not yours. Great example there. Just go ahead and take the food out of my fridge then tell me to look section codes. Very nice!

BEWARE of this scumbag operation!. Free trial for a garbage product then charge your credit card a month later THEN REFUSE a refund. Stay away from this criminal organization and their owner DROPBOX!

The good: The site does provide an easy way to file IRS form 1099s.
The bad: To use the service you must purchase a subscription service - $1.95 for 7 days, then auto-renewing for $37/month. You must cancel the service within the 7 days. I cancelled after 1 day. Customer service assured me the subscription had been cancelled. 7 days later my card was charged $37. I notified Form Swift customer service of the charge. They claimed the subscription had been "solved" not cancelled. I requested a refund. They claimed they could not issue credit card refunds. I contacted them again. They claimed that there were now 2 different complaints, and they couldn't do anything until the two were merged into one. I contacted them again. They claimed the responses I was receiving were "auto-generated" by their computer system. After a couple more exchanges the finally did refund my charge, but what a hassle! THEIR SERVICES ARE NOT WORTH THE EFFORT!

Disgusting company, I downloaded one form 3 years ago, since then they have debited my account almost $500. When asked for a refund they refused. The email attached to my account was an old work email that was not monitored and closed down, they received bounce back emails but ignored them and still debited my account even though I did not use any services from them for over 3 years. Make sure you are careful downloading anything from this company.

WHAT A JOKE. YOU SIGN UP FOR THE FREE TRIAL AND CAN'T CANCEL WITHOUT SIGNING UP FOR THE DROP BOX AND USING A TICKET #. AND THEN THE WON'T REFUND YOUR MONTHLY BECAUSE YOU WERE NOT FAST ENOUGH TO SIGN UP FOR THE STUPID DROP BOX APP. I AM SO MAD!

They actively engage in deceptive sales practices as evidenced by the number of formal complaints filed against them with BBB and other online review sites/services. FormSwift has deliberately made canceling their "Free Trial" product/service cumbersome and nearly impossible and will not refund.
A "service" that is pre-billed should be cancellable, and they are not.
A reputable company wouldn't rely on deception and I prefer to do business with companies that reflect integrity.

I signed up for their free seven day trial. I tried to cancel it before the seven days. It popped up a notification that said keep enjoying it and will send you an email to cancel it. They billed me on the 30th and that was the day I was supposed to be able to cancel it. I called customer service. They refused to refund my money and even though I paid for it they immediately canceled my subscription. Do not use them. This company is a scam.

As I inserted my name and email for a "chat" with customer support numerous times it kept popping up that I must fill in all required fields. I did that, a lot of times! Could NEVER get thru to chat with anyone. I scrolled to bottom of page to try the "contact us" part, kept saying that a page error had occurred, but miraculously if I tried one of their selling point tabs, such as will and testament and such, it took me right to that page. I wish I could put less than one star!

I created a FormSwift by Dropbox account to create contracts and an employee handbook for a startup company. FormSwift claims they provide legally acceptable documents with customizable entry boxes. However, the contracts were poorly written and unacceptable to use. When I reviewed one of the contracts with a colleague, they stopped reading after page one and laughed at the poor quality. I contacted FormSwift and was informed they were not refunding the money but canceled my membership, so now I am also disappointed by their customer service. I have since paid another company and am happy with the quality of services received.

First, I will say this as far as their forms everything was great! Now to the issue, I signed up for their trial service. I requested to be notified when the trial was ended so that I could determine whether or not to continue the service. I didn't receive a reminder so in turn I ended up being charged $37.00. Asked for a reminder that was never received. To me this is fraudulent on their part. They can see the only time I used it was that 1 day. Highly disappointed in their decision to not refund my money. Never will I do business with them again! I was also told that they continue to sendy payment through even though it didn't go through the first time, greed simply greed!

The business model isn't to provide a service.
Those programs are already written.
The business model is to hope people forget to cancel their trial ( usually here for a single document)
They steal money and hide behind legalese for even small charged so they don't care about customer service.
I canceled on Day 7 and they claimed i would only be eligible for a refund if i signed up by an arbitrary day, 56 days before learning it existed ( Aug. 1)
They care about maximizing profits even with funds from people who don't want it.
If someone doesn't want your service...why would you keep their money?
Why would you steal my money knowing I didn't want to continue?

I needed one form. They advertised the form for $1.35, so I put my credit card in, not realizing that they were actually going to charge me a monthly fee. I never used the service after the 1 form but they charged me for two consecutive months. When I was reconciling by CC statement, I realized they were charging me monthly, I called to ask for a refund of the 2 months and to definitely cancel. They cancelled, but refused to give me a refund, even after acknowledging that I never used their service ever again. BUYER BEWARE. This company is part of Dropbox, but their practices are not sound and not forthright in explaining the 'hook' Be careful! SCAM. Can not recommend.

Download your document and start trying to cancel right away. You have to contact customer service. There is no easy, cancel option on the website. Of course unless you have signed up before AUG 1.

Totally unacceptable responses to the fraudulent use of my visa card.
Little or no ability to check purchases and do refunds

I had canceled my service about 4 days before the payment was due, and yet they still charged me for the next month, saying they hadn't received any notification of my cancelation. They refused to refund my money for their product I did not use in the month I was billed for. Predatory service, there are plenty of free or less expensive substitutes for all the services they provide.