• ForDog Trainers

Overview

ForDog Trainers has a rating of 2.85 stars from 75 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ForDog Trainers most frequently mention credit card, and tracking number problems. ForDog Trainers ranks 45th among Pet Supply sites.

  • Service
    16
  • Value
    14
  • Shipping
    16
  • Returns
    14
  • Quality
    14

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
11
See all photos

What reviewers want you to know

Positive highlights

  • I had spoken numerous times with Customer Service to establish properly sized harnesses for my 32-lb.
  • I purchased a leather harness for my lab from fordogtrainers.com and could not be more pleased with the quality!

Critical highlights

  • I placed my order on 11/4, UPS label was created on 11/5, it's 11/10 and guess what, that order still has not shipped!
  • Well, it has been over 10 days and no return label has been sent as was promised.
How would you rate ForDog Trainers?
Top Positive Review

“Thanks FDT!”

Timmi T.
1/27/22

Thanks FDT! We've already seen amazing results. I cannot say that this is a bad company. On the contrary, it is the perfect solution for our pets.

Top Critical Review

“Scam: after purchased no more news”

T M.
1/29/24

Ive saddly bought for 200 USD or dogs equipment. After payment (the only smooth process workign with this web site!) I never get any news / fedback but only an email to contact (which of course never answer any inquiry). Definitly a scam and no way Ill get refund my 200 USD. AVOID!

Reviews (75)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) order (33) leather harness (4) 10 days (3) credit card (5) 24 hours (3) customer support (4) 2 weeks (3)
Thumbnail of user timmit
5 reviews
0 helpful votes
January 27th, 2022

Thanks FDT! We've already seen amazing results. I cannot say that this is a bad company. On the contrary, it is the perfect solution for our pets.

Thumbnail of user christinab719
4 reviews
1 helpful vote
June 13th, 2021

I emailed them over a week ago, their response was they would get back to me regarding the problem and to this date no response. Their leather and the rivet snapped.at the top of the muzzle upon pressure almost causing a potential disaster and they DO NOT CARE and evidently DO NOT STAND BEHIND THEIR PRODUCT. What a shame because this could be a potentially great company. My husband did a better job of fixing this product to hold them they did below left repaired and right their product

Tip for consumers:
That they do not stand behind their product

Products used:
Basket muzzles for dogs

Service
Value
Shipping
Returns
Quality
Thumbnail of user oscarg187
28 reviews
3 helpful votes
December 3rd, 2021

I would recommend FDT Company to any dog trainer. They have the best quality supplies and their customer service is outstanding. It's been a few years since I've used them but I still recommend them to friends and they always seem to be happy with the service and products!

Thumbnail of user henrys560
1 review
0 helpful votes
August 25th, 2021

The best brand for professional dog equipment.
Great for service and shipping.
My dog and I are very glad we use FDT equipment

Tip for consumers:
Buy all!

Products used:
Bite tug dog leashes

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexm582
1 review
1 helpful vote
June 12th, 2019

I'm very fussy and have delt with many different companies
Fordogtrainers products and customer service is far superior
Always looking for an excuse to order more bits

Thumbnail of user kimberleys14
1 review
10 helpful votes
June 12th, 2019

I have purchased IPO clothing and equipment from ForDogTrainersUK and I am always happy with the quality of my purchases. They always arrive within the specified delivery times and are well packaged. The training jacket they offer is my best purchase since starting IPO. Not only was it made to measure with a great fit, but they added my club logo for no extra charge. Despite wearing it pretty much everyday it still looks like new.

Thumbnail of user samanthao
3 reviews
2 helpful votes
June 11th, 2019

Excellent equipment and as a professional dog trainer I need equipment that I can trust 100% of the time.
We have their police bite suits which was specifically made to measure for me and it's fantastic much better than my previous bite suit from another company I can move freely in it while being confident I am fully protected.
Then we have a range of their bite sleeves as we train IGP as well as security and again they are really well made for young to experienced dogs.
Most of our members use their leather leads and harness and muzzles and every member speaks really highly of their equipment and service.
One member needed to change a muscle and it was exchanged without any issues.
We ordered IGP blinds recently and the courier damaged one and ForDogTrainers exchanged it without hesitation so for me first class service.
I highly recommend them as do our members

Thumbnail of user sethb109
1 review
1 helpful vote
June 11th, 2019

I purchased a leather leash and collar, very good quality and durable. Very impressed! Been used at the beach over that few months and still supple.

Thumbnail of user markw723
1 review
1 helpful vote
June 11th, 2019

I have purchased a number of items from these, including clothing and equipment. I can't fault the quality of the equipment or the level of customer support they give.
I'd recommend them to everyone who wants anything for their dogs

Thumbnail of user monikak40
1 review
1 helpful vote
June 11th, 2019

My harness arrived on time and it's really good quality and I am happy to recommend this company and their equipment

Thumbnail of user alexl132
1 review
0 helpful votes
April 2nd, 2017

I've done business with FDT for many years now and each order is as perfect as the last. When there is a problem, even if it's not their fault, they will resolve it promptly. For anyone wanting top notch equipment for their dogs, I wouldn't go anywhere else. FDT is the best GLOBALLY, you won't need to look elsewhere.
Many thanks to the team at FDT

Yours truly

Alex & Mary
Ak9.ca

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Alex!
FDT team says 'hello and thank you' as well :) It is great that happy customers like you can find time and share experience with Fordogtrainers company. We do appreciate it!

Thumbnail of user carolb201
1 review
0 helpful votes
November 30th, 2017

I ordered 3 products and received instant email confirmation of the order. Within a few minutes, I received another email offering me 20% off any additional items I purchased within 24 hours. I didn't take advantage of the offer but liked the idea. One of the items I ordered was a nylon skirt pouch to carry treats and rewards. I received an email asking me my waist and hip measurements to make sure the item would fit properly. Nice! It fit perfectly! I'll be ordering more items from Fordogtrainers.com.

Service
Value
Shipping
Quality
Thumbnail of user jw233
1 review
0 helpful votes
July 28th, 2017

I recently ordered 7 Artisan dog collars from Fordogtrainers. They arrived today and they are all absolutely beautiful! I am delighted. They are so well made. The leather and buckles are of excellent quality and very strong. My dogs will probably wear out before their collars do! Thank you Fordogtrainers! If I ever need more dog gear I'll be buying it from you.

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi J. W.,
Thank you for finding time to write a review. It means a lot. Thank you for sharing your shopping experience on Fordogtrainers.com!

Thumbnail of user arrieanneb
1 review
2 helpful votes
June 12th, 2019

I brought my dog a leather harness and it is excellent quality I will definitely be purchasing a few more items thanks guys

Thumbnail of user saraha180
1 review
1 helpful vote
February 14th, 2018

Ive ordered twice through ForDogTrainers and had great communication/service both times and the products have been of good quality. Ive had a swift response to all my questions and the staff were very detailed oriented enough to let me know that the muzzle I ordered initially for my dog may not be the right fit for him and gave me an alternative recommendation that turned out to be the right fit. I was so thankful for the advice and impressed that they cared to that degree to contact me before processing the order to recommend a different type of muzzle. Thanks again for the product and the helpful advice. He is wearing this one comfortably and safely thanks to your help.

Thumbnail of user thorc1
1 review
0 helpful votes
October 7th, 2017

Ordered a brown leather harness and leash with brass buckles. Shipping was slow but considering where it came from I can't complain. They provided a tracking number immediately upon request and answered all of my emails within an hour. The harness and leash are gorgeous and the leather is great quality and I'm expecting them to last awhile. Would order again.

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Thor!
Thank you for finding time to share your feedback. I really appreciate it.
Happy customers are usually lazy to leave a review but you are definitely not one of them. :)

Thumbnail of user rashidh1
1 review
1 helpful vote
February 23rd, 2017

It's unfortunate that some of you have had a bad experience with this company. I was skeptical at first because they are located in a different country. To add to my anxiety, their customer service wouldn't respond to my messages. I went as far as putting a claim in on paypal to get my money back. I received my harness today (Feb 23 2017) and dammnnnn, this harness is OFFICIAL! Excellent quality! You will pay twice as much anywhere else. I will be buying more items from them, I will be more patient next time since it's coming from Israel and I'm in New Jersey, USA. The whole process took 2 weeks.

I'm a real customer and this is a real review.

Value
Quality
Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Rashid,
I appreciate you found time to review FDT company. Thank you for attaching pics, it took you a while I guess,. Your dog looks gorgeous in this leather harness.
You can send these pics to our support (not exceeding 3mb size) and we will post them on our website and social net if you want.
We have US warehouse and European warehouses. Sometime items are shipped from Europe to USA. This happens when US stock misses a few items from the order. But we are working on that issue. Very soon this problem will disappear. Thank you for being patient and understanding. And thank you for choosing us!

Thumbnail of user danielam19
1 review
1 helpful vote
September 22nd, 2017

We are in the dog training business, and have been using For Dog Trainers for a few years now. They are a great company to work with: their customer service is very responsive, and answer our questions quickly. Their products are great and reliable.

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Daniela,
It is a pleasure to read a review like this.
Thank you for finding time to rate us!

Thumbnail of user joannab24
1 review
0 helpful votes
March 5th, 2017

I am also surprised how bad of the review this site has. I ordered 2 collars and a leash. Absolutely a great quality, never seen anything similar in Canada and fairly inexpensive. At least a dozen of people in the dog park comment every day how pretty the collars are and many asking for the web site. To be honest, I would hesitate to order anything if I knew about the bad reviews before, but I only seen them after I placed an order. I am also surprised about the complains regarding the customers service. Once I read reviews, I was kind of panicking thinking this is a scam so I bombarded the company with the questions regarding delivery. To my surprise, I received answers within like 15 minutes, even though we are half world apart. The only disadvantage is a waiting time for the order. Mine arrived after a whole month of waiting, but it was worth it. The collars are absolutely STUNNING, an eye catcher, hard not to notice them and again amazing quality. Don't be afraid to order, but prepare for a long wait if you are in North America.

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Joanna!
Thank you very much for sharing your experience. It is nice to know that some of our happy customer are not lazy-potatoes and spend time reviewing us :) I am not sure if there is a company with 100% happy customers. But we definitely want to become such.
Moreover, happy customers leave reviews less frequently. We have thousands of happy customers who simply have no time to register and leave comments, unfortunately. Many thanks for understanding and kind words!

Thumbnail of user geoffb15
1 review
0 helpful votes
March 9th, 2017

Great products and great customer support from Melissa, orders are dispatched swiftly and meet all our expectations

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Geoff!
It is very great you found time to leave a review in such a busy world. FDT team is very thankful to you.

Thumbnail of user sonyaa1
1 review
8 helpful votes
August 18th, 2014

I live in rural Georgia, I saw a couple of Cane Corsos wearing these collars at a canine event and the owner told me where he purchased them. I found the site and bought the Royal Nappa Exclusive Collar for my Anatolian. The quality of the collar is FANTASTIC! Beautiful craftsmanship, very heavy, well made, I was very very surprised.

I have since bought another collar, lead, and leather choke for my boy. Each time I purchase I am impressed. The quality and craftsmanship is way beyond anything one can find in stores, these folks understand how to create products that will last a lifetime for a giant breed canine. I honestly don't get the bad reviews, the collars are carefully crafted in Israel so don't expect to get them in a day like some Chinese chunk sold on Amazon, they ship fast and the quality is really good.

Trust me, if you have large dogs and want them to use the finest quality leads, collars, etc... buy from these guys, you will be impressed!

Service
Value
Shipping
Returns
Quality
Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Sonya,
Thank you for sharing such lovely pics. You can send them to our support team and these pics will appear on our website and social nets if you like.
Thank you for a thorough review, It means a lot.
Thank you for being a loyal customer!

Thumbnail of user timb61
1 review
7 helpful votes
August 8th, 2014

I purchased a leather harness for my lab from fordogtrainers.com and could not be more pleased with the quality! Guy at fordogtrainers.com provided great customer service and since my purchase has followed up to make sure I was satisfied. I will definitely use these guys again!

Tim from Atlanta

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Tim!
Thank you very much for reviewing us!
You are always welcome to use our service again and again.
Looking forward helping you :)

Thumbnail of user jefferyd7
1 review
7 helpful votes
January 28th, 2015
Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Jeffery,
Thank you for your review! Brief and clear :)

Thumbnail of user norab20
1 review
7 helpful votes
August 5th, 2014

Great website and top customer service!
All products arrived on time. Quality is awesome, especially leather items. I even didn't expect it would be so.
No complains at all!
I DO recommend.

Nora (Florida)

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Nora,
Thank you for recommending our online store.
We work hard and we will to make all our customers happy :)

Thumbnail of user matthewc54
1 review
7 helpful votes
November 6th, 2014

Hi I have received my my muzzle and bite sleeve from for dog trainers I have ordered equipment from other companies and wasn't happy that's when I found this site the muzzle is soft leather and a super fit bit sleeve is strong comfortable on the arm I used the everyday many times as I have a few dogs and Is still In working order delivery was prompt and dealing with guy and the rest of the team was made very easy I will use them for any of my dog's needs prices are very good for the standard

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Matthew,
Thank you very much for taking time to write your review. I am happy to read such kind words :) Many thanks!

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Get Today High Quality Exclusive Dog Items - Dog Collars, Dog Leashes, Dog Harnesses, Dog Muzzles. Fordogtrainers produces and offers dog item for professional dog training and for ordinary dog owners. You can browse our huge selection and find appropr...

Company Representative

Thumbnail of user guyk9
Guy K.
Typically does not respond to reviews

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