• Ford

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Overview

Ford has a rating of 2.86 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Ford ranks 2nd among Car Manufacturer sites.

  • Service
    8
  • Value
    7
  • Shipping
    3
  • Returns
    4
  • Quality
    8
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
1
See all photos
How would you rate Ford?
Top Positive Review

“Classy looks, excellent cars, latest features and technology included”

Michael S.
7/7/21

They have recently launched excellent cars. I really liked their brand new collections. Ford always provides premium quality vehicles. Great Engine Displacement and Comfortable seating. Also, having latest features and technology included. Classy looks.

Top Critical Review

“2 weeks without my car, and no dead line to have a solution”

Javier U.
12/4/23

2 weeks already without my Ford expedition, transmission problem, on warranty and they don't give me a car! No dead line? No car! How will I work? Unacceptable!

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user wahiduli
1 review
0 helpful votes
June 6th, 2021

The ratings are based on all the responses for cars up to five years old for each brand, pushing Lexus and Mitsubishi to the fore even though not many of their models had big enough sample sizes to appear in the class league tables.

Service
Value
Shipping
Returns
Quality
Thumbnail of user deang96
3 reviews
3 helpful votes
March 20th, 2021

I have an old Ford Escort '98 and man I love that car. I've been taking good care of it, repainting it, and making it custom. Too bad I don't have a picture to share it at the moment, but I will share it for sure. I love the sound of that engine too much!

Tip for consumers:
I have a Ford Escort '98 and I'm very satisfied with it!

Service
Value
Quality
Thumbnail of user frankj292
2 reviews
39 helpful votes
May 2nd, 2020

My dad have a Ford Escort '98. I still love to drive it more then my car(I have Chevrolet now). I like that "old" feeling when I am driving it and I feel like I am some kind of old-school diplomat(the car is like brand-new never mind the fact that is more then 20 years old). It is dark blue.

Thumbnail of user jonjonesj
1 review
0 helpful votes
March 15th, 2021

I recently brought the car for inspection and I liked the performance of these services. From the beginning to the end, specialists were always called when any problems were detected! Therefore, I recommend you can easily apply here!

Thumbnail of user jenniferr429
195 reviews
357 helpful votes
February 26th, 2019

Was with a Ford Taurus. I must say, these cars are the best. They are easy to fix and easy to take care of. Always buy home made vehicles.

Thumbnail of user walters160
10 reviews
21 helpful votes
February 9th, 2019

All other trucks can get lost I've driven a ford since 16 and never will change! All you Chevy people need to switch over to a real truck!

Thumbnail of user garryh9
3 reviews
4 helpful votes
March 7th, 2013

Just love Ford. Proudly American!

Thumbnail of user patrickb17
7 reviews
27 helpful votes
August 16th, 2012

The best truck site in the US. Easy to use, lots of info, I love it.

Thumbnail of user gerardos1
37 reviews
108 helpful votes
July 21st, 2011

Awesome site from a very reliable car company. I'm just a car fan and like to see what's new with the brand and what technology they are including in the new models. One really cool feature i like is the "Build & Price" button on the upper right of any vehicle's home page. You can choose any model from Ford to customize with your options. All you have to do is select "Build Your Own", enter your area code (to view dealers in your area), and then select what trim you would like of that vehicle. You can choose to add a moon roof, sports package, different wheels... ALL interactive and you can see all the changes you select, pretty cool!

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