• Ford

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Overview

Ford has a rating of 2.86 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Ford ranks 2nd among Car Manufacturer sites.

  • Service
    8
  • Value
    7
  • Shipping
    3
  • Returns
    4
  • Quality
    8
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
1
See all photos
How would you rate Ford?
Top Positive Review

“Classy looks, excellent cars, latest features and technology included”

Michael S.
7/7/21

They have recently launched excellent cars. I really liked their brand new collections. Ford always provides premium quality vehicles. Great Engine Displacement and Comfortable seating. Also, having latest features and technology included. Classy looks.

Top Critical Review

“2 weeks without my car, and no dead line to have a solution”

Javier U.
12/4/23

2 weeks already without my Ford expedition, transmission problem, on warranty and they don't give me a car! No dead line? No car! How will I work? Unacceptable!

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user gordons241
1 review
0 helpful votes
November 18th, 2021

We have had a Ford in the family for almost 30 years. We haven't bought any other car nor driven one, but Ford is not what it used to be. The Ford store at Orange City disappointed me. The service was terrible, literally! They didn't care at all about my needs and my questions. As an old Ford driver I am really disappointed.

Tip for consumers:
The management should improve the working process!

Products used:
Asked for a service

Service
Value
Returns
Quality
Thumbnail of user ryano34
18 reviews
18 helpful votes
September 15th, 2017

Ford engines don't last as long like cars and they have to be fixed a lot.
But fords a are very nice inside like the Ford Edge but they are good cars. And there trucks are amazing.

Service
Value
Shipping
Returns
Quality

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