Footwear etc. has a rating of 4.7 stars from 556 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 9th among Shoes sites.
No critical highlights yet
Appreciate that you have the shoe I need in stock (Hoka bondi sr white womens 7 W, on backorder at hoka.com). I ordered a 7.5W last week, and it's too long, and it's a minor hassle to have to place a new order, ship my old order back, and get charged a $12.95 fee. But I understand a small business can't provide everything for free, like a major chain. You're doing fine - I just need some comfy shoes for work like yesterday!
I searched for my size and brand of shoe and it came up as available for sale at a very reasonable price - and miraculously, they only had my exact size. What luck! Only, they emailed me the next day and told me they are sorry, but they don't have this model in stock after all. Would I like to apply my credit towards another model? While they did immediately refund my money as requested, they still show up in my search for that model and size shoe.
I thought this can only be a sandal like all others. Once I received it and put it on my foot, I could not believe the instant relief and comfort it provided. If you are on your feet a lot and need comfort and relief from a hard days work, get these! I wear them in the morning around the house and at night when I get home from work. You will not regret it! I have never worn a sandal like this one EVER!
Recommended by my foot doctor
Recommended by my foot doctor
I love how beautiful the dresses are that I bought in this online boutique. They have excellent customer service and spectacular designs.
These particular Uggs are so popular they've sold out everywhere in our area. I remember when my daughter was growing up this same problem happened with cabbage patch kid dolls. It's the beginning of the school year and all the kids middle school and up want these slippers. Thank you for great service and having the product.
I stumbled across Footwear etc because they had the product I was looking for available.
My granddaughter and her friends all are shopping for these slippers.
Remonte sandals are so comfortable. All the adjustments this sandal offers makes it a customized fit.
They had the style, color and had in my size.
I love doing business with you and I love your sneakers. They are perfect for people who have knee replacements.
Because I love your sneakers.
I really believe that I got my money's worth with these arch supports. Not only do they appear to be well made with great material, I can feel the quality while wearing them. So I'm pleased with this purchase.
I found this company by a Google search, and it seems this company might have what I need.
For the most part, everything went well. There was some confusion about what to do for 1/2 size fittings. I chose to pick a 1/2 size smaller.
Trying something different after a Google search.
I searched for my size and brand of shoe and it came up as available for sale at a very reasonable price - and miraculously, they only had my exact size. What luck! Only, they emailed me the next day and told me they are sorry, but they don't have this model in stock after all. Would I like to apply my credit towards another model? While they did immediately refund my money as requested, they still show up in my search for that model and size shoe.
Footwear Etc is probably my favorite shoe brand. They always have fast delivery and not the worst prices I've seen. The quality of the shoes themselves is also excellent, I've never seen any defect or anything like that. It's a pleasure to order from this brand. They try to show how important every single customer is to them, and that's cool.
This time I ordered online, but when I visit, the salespeople are always helpful and knowledgeable.
Best brands for my "unusual" feet.
Have worn this style of Hokas for a long time and they are the best.
Has podiatrist recommended orthotics
Podiatrist recommended
I wish I could find promos, discounts, etc more easily but I'm glad they had my relatively rare shoe in stock. The nearest location is like 1500mi away and I'm annoyed there's a $10 return mailing fee. Also, it's the brands fault for not posting the information anywhere but it you had a reviewer write about the width of the normal vs wide fitting shoes, that would be helpful. I'm a regular size on the wider side but after reading many reviews on other sites, I decided to go with the wide version. It would be nice for a competent reviewer to suggest sizing principles since we're online shopping.
Because you had my shoe and correct size in stock
Because I’m looking for running shoes, heard they were really comfy, and didn’t want anything gaudy.
Greatly appreciate that staff called to confirm my address. Service was friendly and efficient.
Price and ease of purchase
Favorite brand.
I placed my order and was given updates on the status until my shoes arrived.
Very Pleased!
Loved the shoes therefore a five star rating, however, I have very narrow feet and they were too wide so had to return.
Excellent.
All good.
Decent price, item in stock, and rewards program, free shipping (not that that is unusual these days since it's built into the price anyhow I realize).
Decent price, item in stock.
Decent price, item in stock.
Decent price, item in stock.
Love this store!
Best selection of MBT
I need to wear rocker bottom shoes and you have a fantastic selection
Best selection of MBT
I need to wear rocker bottom shoes and you have a fantastic selection
Great Sale.
Vionic Options.
Planning for the Christmas holiday.
Vionic Options.
Planning for the Christmas holiday.
I wish the shoes were displayed in tabs and not the way they were. It seemed like there was new shoe options everytime I clicked on a shoe and then went to the bottom of the page. If it had tabs with it sectioned by styles it would make for a better shopping experience.
The sale on the shoes. I needed wide black shoes and you had the style and fit I needed.
It was exactly what I was looking for.
Great! Love the 3 day shipping!
3 day free shipping
Like How the shoes look
Great! Love the 3 day shipping!
3 day free shipping
Like How the shoes look
I was in the store and the level of experienced support was impressive! I asked some specific questions about the various fits and styles of Birkenstocks and my sales person nailed it! She was very familiar with the brand and fit. This was something I had asked at another major retailer and they simply did not have this level of knowledge. Thank you Footwear etc for your passionate sales staff!
Wanting to focus on shoes that are both stylish and healthy for my feet
Stylish, foot health, and on sale!
EASY
WEB STE, SELECTION
REVIEWS (WHAT THERE WAS), STYLE
WEB STE, SELECTION
REVIEWS (WHAT THERE WAS), STYLE
Such and easy and seamless ordering experience. Had also the lowest price. Great service. Received my shoes in just a few days!
Competitive prices
Quality comfortable shoes
Easy ordering
The shoe, size and color with free shipping were all available
Taos fit me well
The shoe, size and color with free shipping were all available
Taos fit me well
This is my first Vionic brand. Grad I checked Footwear etc. which oftters good selections of many quality brands.
Became a big fan! Not only they are very comfortable, but also aesthetically pleasing!
I received catalogues.
Confort and sale price for end of the season.
I really like these shoes. They are comfortable and did not need a break in period. I wore them to work out of the box and no issues. I have a bunion and the shoes did not rub and were comfortable while looking cute with pants or dresses.
I like online access and easy returns
I like the brand and style
Easy online shopping. Was ready same day.
Rewards and sales, free shipping.
A purse I have been wanting for a while.
Rewards and sales, free shipping.
A purse I have been wanting for a while.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.