FootballTicketNet has a rating of 2.43 stars from 322 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FootballTicketNet most frequently mention credit card, madrid game, and next day problems. FootballTicketNet ranks 225th among Sports Tickets sites.
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We purchased Euro 2020 Final tickets and the whole experience of using this website to buy the tickets was outstanding. We were kept up to date as to what was happening with our tickets, what we needed to do to receive the electronic tickets, when they would arrive, and all queries and questions we had were answered with no issues by the fantastic customer service team. Great experience for such a big game, have used this website before and will definitely be using it again. Thank you once again.
I bought the most expensive 4 tickets available on their website and then I travel with family all the way from Sydney to Madrid thats 23 hours in the air plan to see the game and just 6 hours before the match start we received our tickets in different rows 2 by 2 in result of that we lost our money and had watch the game from our hotel room. They could not help they did do any thing. Lost around 10.000 US
Read all the negetive reviews here, I was very concerned if I will get my tickets or if they will be Vaild or not. I got my tickets 1 day before the FA cup semifinal Man city vs Chelsea. Had no problem with it. I would recommend getting only E tickets. Price is quite high as well.
I recently bought a ticket for the Bernabau- Real Madrid V Celtic. The ticket was €95 which wasn't too bad a price considering the actual price.
I received my ticket on the day of the game via eticket download however I was stressed out and worried the ticket wouldn't arrive.
I had many email and live chat regarding the ticket and delivery details.
Ideally the ticket should arrive with a couple of days to spare however it worked out well in the end up and if necessary I would use this agency again if need be.
Tip for consumers:
Buy ticket early as possible as the closer to the event the more expensive the ticket becomes .
First off I must say the service from this web page alternates between neglect and intense focus. I was able to buy tickets to Arsenal v Sunderland, and the tickets were amazing but until I got the electronic version I was on edge wondering when I would get them. If you order more than a week in advance you should be fine. They do what they can, given how difficult it can be to obtain tickets and the prices are relatively fair. As a note prices can fluctuate with time, so keep that in mind when purchasing.
The tickets are legitimate, any issues that could exist are a result of the flexibility of football scheduling and policies that the website could not foresee.
I would wish that they give you the option of reselling the tickets to them so that you could cancel your order and have the possibility of a refund.
Ordered tickets for Liverpool match 2 weeks in advance- then I started reading peoples' reviews. Really wish I hadn't as I then had many sleepless nights thinking the tickets weren't going to arrive at all! Having said that customer services always answered my calls and despite the language/volume barriers they all assured me my tickets would arrive the day before the match.(I called them many times!)
Tickets did arrive just as they said the day before by recorded delivery- and then I went off and had one of the best days of my life- what a fantastic experience. Thanks FTN. I think I'll be back:-)
I ordered 2 central long stand tickets for Liverpool vs. Man. City, and received 2 Anfield stands tickets behind the goal instead. It seems they could not fulfill the order so they offered me these 2 tickets with hospitality option. For some customers this would be great. However, for a real football fan the view/seating position matters the most. Customer service could not help and they claimed that this is an upgrade to my tickets inspite of compromising the seating position. I do not recommend purchasing from this website and I would rather go for hospitality option with good seating position directly from the club since it will be cheaper anyway, just need better planning.
Update: had a phone call offering 10% discount on my next purchase, good gesture but not suitable for me because I do not think I will use this website again. I would rather go for hospitality option directly from the club at least I guarantee what I am paying for as long as I am paying lots of money anyways.
Order No *******
So today I have placed an order for Arsenal V Sunderland on 22nd Feb
Confirmed by phone that the order has been received and checked with the credit card company that payment has been requested
Have contacted the company by mail asking for confirmation regarding the delivery window of the tickets as I have guest travelling from other countries to attend
After initially speaking with a representative of the company I feel happy with the service so far and look forward to seeing a reply to my mail and ultimately receiving the tickets purchased on time
Given 3 stars and hope tom improve
Will keep posted
Ordered 3 tickets for Arsenal vs. Crystal Palace. Had no issues with this site. Tickets turned up as promised on day stated. Tickets were pricey - but expected that for Arsenal tickets.
Football Ticket Net is an online football ticket marketplace that enables football fans from all around the world to buy tickets to see their favorite teams and experience the greatest football events LIVE.
Football Ticket Net was founded (with experience since 2007 of her team) due to the high and growing demand in the secondary football ticket market for the past few years. This demand was including good service as well as football tickets.
Football Ticket Net is a private independent company which connects football ticket brokers, agents and fans worldwide with the option to buy and sell tickets for sold out or hard to get football events.
All football fans across the world needed and demanded (and still do) a reliable source for buying online football tickets for their favorite team (this is according very bad experiences with other secondary market agencies which consisted failing across the years).
We believe that the most important issue for a football fan is to buy his tickets in a safe and secured online system along with getting the best service throughout his process - starting from the purchase itself until the match is finished.
Football Ticket Net Guarantees The Best Service In The Market!