FootballTicketNet

I was scammed, I could not get into the tickets I bought for the Brenford game. Neither of the 2 tickets worked at the box office, an error appeared making a queue and the stadium staff had to intervene, they asked where we got the tickets from. The salesman stopped writing me back, I will not leave the matter like this, I feel strongly cheated by football ticket, I do not recommend to anyone. If you do not want to have stress then do not buy from them.

Be wary of this website as they sell illegal tickets and when you cant use them at the stadium, they will come up with all sorts of excuses not to refund your money. Luckily i purchased the cheapest ticket for the Arsenal Liverpool FA Cup game on 7 Jan 2024 at £99 and true enough could not gain access to the stadium. My mistake also for not reading the reviews posted here before booking the ticket. Pls be forewarned.

Sent blurry etickets that look photoshopped. No dispute of complaints procedure. Unhelpful chat assistant. Not able to complain via website as we form not working. Beware. Do NOT use ever. Fraudulent

Paid 600 US dollars for Arsenal ticket.
Contacted day of match with instructions that sounded sketch.
Fake tickets delivered 15 minutes before match.
Then I was blocked on email.

Bought 2 tickets to see PSG play in Paris. They were to be together. They were not. They offered me 3% refund. My kid is so upset. Travelled from Dublin.

Don't buy tickets on footballticketnet.com!
On the website footballticketnet.com, we bought tickets for the Manchester City league game for 233 pounds. Unfortunately, we were extremely surprised at the stadium when the tickets were labeled fake and we were not allowed for the game! When I contacted the website fotballticketnet.com and wanted his money back, they were just making excuses blablabla, I didn't get a penny. The thieves are going! They are emphatically warning everyone to buy nothing on these sites!

If you were trying to use this website for a single ticket you might be OK, but I tried to purchase three tickets from them, and they did not seat me together. I specifically asked if the seats were together, they assured me that they were, and then when they sent the tickets 48 hours before the match they weren't together, and they told me there was nothing to be done— as far as they were concerned, they fulfill their terms and conditions, as there was small print at the bottom of my confirmation email that said the seats may not be together. Definitely not what I expected, especially when paying a 400% markup. Would not use this site ever again.

Extremely Disappointing Experience

I recently purchased tickets from footballticket.net for a football game in Germany, but I received the wrong tickets. Despite being promised away stand tickets, I ended up in the home stand with the home fans. This caused a lot of discomfort and we were even advised not to wear our team's colors or branding.

What makes matters worse is that I traveled all the way from the UK for this game, only to be let down by footballticket.net. I have been requesting a refund for the past two weeks and have engaged with their customer service and complaints department multiple times, but I have yet to see any resolution. It's frustrating to be told that they are speaking to the seller, yet no progress has been made.

I am extremely disappointed with the lack of customer service and the inability to provide a timely solution. It's disheartening, especially considering the positive reviews this company has received. I would not recommend footballticket.net to anyone.

I urge others to exercise caution when purchasing tickets from them. Learn from my experience and ensure that your tickets are accurate before making any travel arrangements. I hope that footballticket.net improves their customer service and resolves issues promptly in the future.

I purchased a ticket to the Play-off final on Saturday. As a Coventry fan I selected a ticket that was in Upper Stand. I clicked the west stand and taken through to payment. Paid. Got sent confirmation and there was no row or block number. I called to confirm and said "it could be in either end read the T&C" an lo and behold it's a Luton ticket. Absolute scam of a company would not refund me, kept saying I had misrepresented myself and I am now currently raising a chargeback. This company is not legit! STAY AWAY AT ALL COSTS.

Tickets Fußball spiel in Lissabon.
Einmal und nie wieder, ich kann diese Plattform nicht empfehlen.
Ich habe gebeten das die Sitzplätze nebeneinander oder mindestens in der nähe gebucht werden weil nur ich die Portugiesisch spreche, falls ich übersetzten müsste aber sehr weit gefehlt nicht nur das es nicht in der nähe war sondern einen Platz war auch noch auf der anderen Seite des Stadium... sehr enttäuscht für über einen Gesamtbetrag von über € 1.000...

Bought 2 premier league soccer tickets on Oct 7 for an Oct 8 match. Never received order confirm or tickets. Provided 2 email addresses. After several long holds, online chats, and customer service discussion with at least 5 different reps - issue never resolved. Disputing charge now. Do yourself a favor and buy from a reputable firm NOT FootballTicketNet

Stay away from this company. My family and I experienced a nightmare. They had guaranteed that we would sit together, but none of the 5 of us sat together. EVERYONE sat separately. The worst part was that the children are aged 9,13 and 15 years. The 9-year-old girl was scared, uncomfortable and crying. We tried to mix the places but without success. I paid expensive money and the whole experience was ruined. I'm not normally picky, but when they do that and there are children involved, it's not ok. It should be illegal. Beware of fotballticketnet

Our game got rescheduled and footballticketnet offered us to change game. I provided all details regarding the other game we want to attend but we are still waiting for a confirmation. I have sent several reminders and weeks have passed without a confirmation. Since we are traveling from a far we would have to change our flight tickets depending on what game we will attend.

I don't recommend footballticketnet and suggest you buy your tickets elsewhere.

I ve bought 2 tickets for Chelsea/Brebtford 360Livres on this website.
The seller show me photos where we will be and told us this will be in the New area, Nice view of London etc...

Result 2 poor seat in an angle, even thé seat next to us there was someone who was stolen by this society...

Don't us this website they are liar...
You can find ticket easily at Picadilly

Comprei três ingressos para ir com a minha família para ver PSG e Lylli e me arrependi profundamente. Me negaram porque disseram que seriam juntos. Paguei 1000 EUR pelos três. Os ingressos foram disponibilizados apenas uma hora antes do jogo e os assentos eram separados. Conclusão: não consegui assistir ao jogo pq nosso filho e menor e não poderíamos deixá-lo sozinho. Horrível mesmo. Sem contar que pediram para mentirmos se alguém perguntasse como havíamos comprado o ingresso. Ou seja, não comprem nada lá

Avoid at all costs! - I can't believe so many positive reviews for this apparent SCAM site are genuine. I have recently purchased tickets from several sites, and whilst I have had mixed experiences, this site was by far the worst. I bought tickets for a football match, received confirmation by email and again in a phone call on the day of the match, and even an assurance in an online chat saying they would be sent soon. Then, when it was impossible to find similar tickets anywhere, I had a further phone call telling me the price was wrong and I would need to pay an additional £100 each as there was a 'technical error' with the price. When I refused, they cancelled my order and pointed to their Terms and Conditions (barely possible to find hidden in link at the very bottom of the screen) that say, while a customer's order is final and non-refundable, they can cancel whenever they like. I have raised this illegal practice with Trading Standards authority and expect them to be closed down shortly. In the meantime do yourselves a favour and AVOID these!

Terrible experience. I paid 416 Euros for 5 tickets to the Real Madrid vs Almeria game on May 1,2023. They do not show it anywhere that they don't refund. They scam you without telling you anything about it. I bought the tickets and they started bugging me about address in Spain. I was visiting Spain just for that match on that day but they kept bugging me. I told them again and again that I have no address in Spain and that I will pick up from their office in Madrid once I'm there if the tickets are not electronic. They still kept bugging me. All of a sudden 3 weeks before the game, they informed that the game dates were changed. I requested a refund since we weren't going to be there until May 1,2023. They then emailed me saying that they do not process refunds. Then they accused me off why I did not click on the little terms and condition box to figure out. Usually, when you have such big conditions such as non refundable, it should written next to every ticket but they don't do that until you purchase the tickets and then they don't refund you the money. They scam you to think that these are normal tickets until you purchase it. Please DON'T use this site. I have lost my money and I don't want anybody else to go through the same.

Please stay away. My gf bought Leeds tickets for £780 and they were FAKE. Company are refusing to pay the money back based on unregulated t's & c's. I even had to make an 8 hour round trip just to be refused entry. Leeds United have confirmed they're a fraudulent company and the police are also involved via them and us. They also do not have any offices stated on the website. The company is in Asia and they of course never have the tickets themselves. This is basically a criminal outfit. I won't stop until they're taken down and my gf receives her money. It's just disgusting.

Pease don't buy tickets here. They are unprofessional. Me and my family had horrible experience!

This is from the last email;
…
You ruined the experience for which we came to Paris, you behave terribly, you radiate with arrogance, and simply you just didn't ever read with understanding what I wrote to you.

1. You did not provide us what we payed for
2. You did not done anything as promised in the email
3. Our seats were full (which is absolutely your fault)
4. You made my wife and kids cry and made me feel like the biggest jerk who let them down
There are many other things I already wrote.
5. Because we did not get what we paid, we left the stadium
Don't forget, all of this facts are documented.

As you obviously have good legal assistance and protection, I look forward to further proceedings.

Regardless of the fact that you probably won't have any financial damages from this rude behavior (at least not big ones), my law office will do everything to let the other users know how you treat your clients!

We will really do everything in our power to appear in all forms of your sales communication to clients. We will simply present them this shameful communication by you side. People are not stupid, it really won't be difficult for them to understand that you are a very unreliable partner and look for someone else who provides the same service in a better and more normal way.
…
Try to find a more reliable web page for buying tickets.
Uploaded photo is from the WhatsApp communication, and the time when we got overpaid tickets. 20:49, and the game was at 21h.
We did not get our seats and we left.

Never

Yesterday I came with two of my children to Spain, Valencia to look Valencia-Betis. I baught from Football-ticket-net 95 euros ticket plus provision 72euros and they sent me 42euros ticket with number at the stadium that do not exist. They write it was platinum number 1 tickets and it was rhe worst seats on the stadium. So my three days trip with children, payed hotel, airplane. Everything is disaster.

Unfortunately I've had the worst experience ever trying to refund my ticket for Liverpool Vs Crystal Palace match. I was planning my trip to England that obviously was canceled due to Covid19 situation, but they refused to refund my ticket and offered me a voucher instead even thought I will not be able to travel to England anymore not before a year or two.
Avoid, Avoid, Avoid dealing with them totally not recommended.
Order ID: *******

I ordered ticket for the away fans section, Crystal Palace v Arsenal. They sent me home fans "hospitality" tickets, claiming they were more expensive and won't refund me since it's an "upgrade".

I was only interested in the away fans section. I had to cancel my whole trip, as the price for away seats had gone way up on other sites since I first ordered.

They ruined my summer vacation, and didn't even try to help. Please stay away! I have ordered on other websites before without fail, and this is the first real scam site I have come across.

I bought tickets for the Liverpool vs Bournemouth game on the 19th of Aug. 2023, and I deliberately chose to pay a higher price for a ticket in the Kop stand because of it's significance for Liverpool fans. My ticket only arrived at the early hours of the matchday, and only after I emailed them with my booking details to enquire about the late delivery, as I was worried about travelling without a ticket. The ticket I purchased had "Kop Grandstand" written on it, but the ticket I received only had a barcode and entry point details. At that point I had no reason to suspect it was a different stand. When I got to the ground I discovered I was given a seat in a low (not great view) seat in a different stand. It took away from the enjoyment of the day, as you expect, as I was really looking forward to being on the historic Kop. When I complained to the company they gave me this BS story it was an "upgrade" from the seller, which anyone with half a brain knows is BS. Not bothering to inform me or give me the choice of such an "upgrade" tells you all you need to know. I could have bought that ticket for much less if I wanted to. Clearly, the company resells the more wanted seats for higher prices closer to the matchday and allocates cheaper seats to the original buyers. That's if those seats exist in the first place. These scammers make a lot of money this way because they can sell one ticket to many people. Also, from my dealing with their so-called customer service afterwards, it is clear this is a scam. Even if we believe their "upgrade" claim for a second, surely no seller has the right to make such a change without the consent of the buyer. Also, if the seller is a normal fan, how does he have access to other tickets and the ability to issue tickets so easily? I know anyone working in this field is not going to be an angel, but I expected better after seeing the Trustpilot score. I wouldn't be surprised to find out that a good number of the 5 star reviews are fake. My advice is to buy from more reputable sites, or just go for the cheapest tickets available, because there is no way of protecting yourself if you buy the more expensive tickets.