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  • Football Fanatics

Football Fanatics

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Overview

Football Fanatics has a rating of 1.59 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Football Fanatics most frequently mention customer service problems. Football Fanatics ranks 134th among Jersey sites.

  • Service
    6
  • Value
    6
  • Shipping
    5
  • Returns
    2
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
– 0
Negative
2
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1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I called customer service who explained that I would receive my items by Wednesday.
How would you rate Football Fanatics?
Top Positive Review

“Got a number of gifts from this site”

Juan T.
5/8/15

I love it when I see the delivery guy holding an order from FootBall Fanatics. My friends and family send me a lot of gifts through this website. I thought I should give them a thumbs up!

Top Critical Review

“Unprofessional attitude”

Aradhana S.
3/31/21

Completely unprofessional and unapologetic about their very poorly run business. No appropriate problem solving. It's been more than 10 days since I placed my order and they still have not dispatched. Inspite of registering the issue, their response, far from apologising, they aren't giving a fixed solution. Neither refunding. Horrible experience. Don't ever order from here. I was about to place another order 2-3 days after first order, thank god I didn't!

Reviews (22)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (4)
Thumbnail of user sherryy1
sherry y.
2 reviews
4 helpful votes
“Horrible with returns!”
December 27th, 2010

Horrible with returns! I sent in a return a month ago and still have not been credited my refund. I have contacted the site numerous times and they just send me a generic email response stating it takes about 10 business days. I will never order from this site again for fear if I don't like something or it doesn't fit i will not get my money back!

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Helpful  (2)
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About the business

For customer service issues please visit https://fanatics.custhelp.com/ We love your feedback, but we ask that you please be respectful and stay on topic. We reserve the right to delete profane, harassing, abusive and spam comments and to block repe...

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