• FonePaw

FonePaw

Overview

FonePaw has a rating of 2.7 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FonePaw most frequently mention customer service, refund policy, and credit card problems. FonePaw ranks 11th among Mobile Repair sites.

  • Service
    24
  • Value
    24
  • Shipping
    15
  • Returns
    21
  • Quality
    24
Positive reviews (last 12 months): 40%
Positive
4
Neutral
0
Negative
6
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • So I contacted Customer Service about this and they said oh we don't support your type of phone.
How would you rate FonePaw?
Top Positive Review

“This is the first data recovery software”

Sara S.
3/9/24

This is the first data recovery software I have. It restores a lot of memories of my childhood that I accidentally deleted, thanks to them.

Top Critical Review

“Scam - don't purchase”

Genevieve P.
4/14/23

App doesn't do what they claim it does. When asking for refund, they ask for all order information and problem information, even for a video of the problem. But at the end this is their answer: «Hi, Sorry for the inconvenience. Due to the software principle, no data recovery software can promise 100% successful data recovery. This is true for the entire industry. In some cases, writing back data may overwrite the data you are trying to recover. » I lost 88$ with them. They just want your money.

Reviews (58)

Rating

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Reviews that mention popular keywords

customer service (13)
Thumbnail of user bonniej51
2 reviews
3 helpful votes
March 23rd, 2018

The program needs to be registered with license code and the code will be sent via email so I have waited for two hours. It is a long time. I used the code to register iPhone Data Recovery and extracted the data from my iCloud backups. It can recover the data from iCloud but only scan out ten backups from iCloud, as I remembered, I have backed up many many times.

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From the business

FonePaw provides a package of phone solutions, including data recovery and transfer.

Company Representative

Thumbnail of user fonepawt
FonePaw T.

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