• Focalprice

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Overview

Focalprice has a rating of 4.21 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Focalprice most frequently mention free shipping, excellent products, and fast delivery. Focalprice ranks 18th among Discount Shopping sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

  • Delivery is good, and the customer service is very kind.

Critical highlights

No critical highlights yet

How would you rate Focalprice?
Top Positive Review

“Small presents for buddies.”

Richard E.
8/14/23

For me focalprice.com is the website where i can find presents for my friends. They offer some interesting stuff at very cheap prices. All the purchases can be shipped globally within several days.

Top Critical Review

“Bad experience”

Pepe B.
1/10/18

Really bad experience, they took my money and dont sent me anything, I dont recommend that store, there are better sites to buy.

Reviews (254)

Rating

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Reviews that mention popular keywords

customer service (27)
Thumbnail of user jk66
1 review
1 helpful vote
December 13th, 2014

If you live in Hong Kong, I am certain this company is terrific.

For those of us in the USA, RUN... don't walk away from this company. They charged and shipped to me IGNORING my REPEATED request to cancel an order. Then they offered a $2 discount coupon for their errors. All this for the canceled purchase of a measly $15 item. Their solution for refunding me my money: wait until the item is delivered to me in the U.S. (40 days); return it to them (another 40 days) and they will process my refund!

Oy vey!

What bandits!

Tip for consumers:
Caveat Emptor...Let the Buyer Beware

Service
Value
Shipping
Returns
Thumbnail of user orrino2
1 review
1 helpful vote
May 15th, 2013

I ordered 280 compasses. Out of that batch, 11 were defective. I tried to contact the company to get some replacements shipped. They sent instructions for me to get a return shipping label. I tried to follow those instructions unsuccessfully. They said I would have to pay to ship the defective pieces back to China before I could get replacement compasses shipped. I gave up, so I was not happy with my shopping experience. I will shop elsewhere next time.

Thumbnail of user luisa21
6 reviews
7 helpful votes
September 25th, 2013

Ill make the description of the products you buy confident. Then they change the description when you already made your order.

Should send to the language school to those who write the description of your products!

Thumbnail of user robertg3
4 reviews
32 helpful votes
May 4th, 2010

This is a typical Chinese discount web site. Expect slow, and I mean glacial, shipping as well as poor customer service. These sites have their uses and you can get good deals from time to time but the buyer should be aware that the company is based out of Hong Kong and therefore returning merchandise will not always be feasible.

Here is an image to get you an idea of how slow shipping can be.

http://img.skitch.com/*******-rnkqdys6ti1rk9mbxsigk8q9fg.jpg

Thumbnail of user julioh6
1 review
1 helpful vote
November 29th, 2013

I ordered to Spain worth 182 euros on October 25 and an extra payment for it to arrive in three days. A week sent a message and was told to be patient, that problems of bad weather and seasonal alta.Un month later I still have not received anything and tell me that is an agency with the wrong direction.
Previously ordered a phone and everything was fine. It's luck, if there is the slightest problem, things became very complicated.
Hice un pedido a España por valor de 182 euros el día 25 de Octubre y un pago extra para que llegara en tres días. A la semana envié un mensaje y me dijeron que tuviera paciencia, que problemas de mal tiempo y de temporada alta.Un mes después todavía no he recibido nada y me dicen que está en una agencia con la dirección equivocada.
Pedí anteriormente un teléfono y todo fue bien. Es cuestión de suerte, si hay el más mínimo problema, la cosa se complica mucho.

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About the business

Best China electronics products free shipping: 50,000+ electronics products made in China, including tablet pc, apple iphone accessoires, smart phones, car accessories, etc. at our china electronics online shopping store with high value and best price...

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