Focallure

It has been a month and my order is still not here. I have been tracking my shipment and it has never arrived in the US. Upon contacting the company they told me to be patient and watch the tracking. I sent them the tracking information showing the package left China supposedly a few weeks ago, but then the tracking information stops there. The package is lost. I asked for a refund and all they say is be patient and continue waiting. I will never shop with them ever again! Thieves!

I bought some products from this brand.And I just use 2 product from those one is Lipstick it makes my lip etching and another one heavy geliter eyeliner that's make Swelling of my eyelids.so it's make me very disappointed

I saw an ad on Facebook for some beauty products and immediately ordered some items. It's been almost a month & half and I still have not received my order. No one bothered to advise me that there would be a delay so I emailed & called several people only to get the same answers that it would be processed "soon". I finally gave up and said just cancel my order and refund my money. Then they say we can't cancel because it is in "processing" status and I should be receiving some info on when to expect my order "soon". No one can give my any definitive answers or dates. They keep saying "soon". Fortunately, I paid via PayPal and have filed a complaint. Hopefully, they will refund my money since I NEVER received the products. DO NOT WASTE your time or MONEY on this company. I only wish I read all the negative reviews before I placed my order. Evidently, everyone has been experiencing the same bad service.