- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
FoamOrder has a rating of 1.96 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FoamOrder most frequently mention credit card problems. FoamOrder ranks 77th among Beds sites.
No positive highlights yet
I needed a custom cushion for our bay window and was nervous to order from them because of mixed reviews I found online. But no one else could make the complicated shape we needed. I crossed my fingers and placed the order. Customer service was great, we exchanged some emails about the fabric choice, I ended up mailing them fabric because my original choice was too expensive, and it was made within a couple of weeks. The cushion is nicely made and exactly to specifications.
I wish I had seen this site before I ordered. It has been a totally nightmare! Finally after almost 9 weeks got our cushions today and 2 are missing, one made out of totally different material(see attached). They say they will fix all the issues, but my confidence is running low and wondering how many more weeks now we will wait. Leading up to this was a total $#*! show, so this is just the icing on the cake.
I've ordered from here twice. It's the most affordable way I've found to get a totally custom natural latex cushion product. I would recommend it.
PROS: Both orders were received exactly as ordered. Anytime I emailed them the response was prompt and professional and answered my question. And, bottom line, you can't beat their price + quality materials + quality craftsmanship + custom options combination.
CONS: I wasn't totally thrilled about the time it took to find out when I'd be getting my order, the fact that their order status on their website never worked, the condition of the package on my second order, or one confusing email I received about my order that left me wondering if I was going to get what I ordered at all (this was weeks after I'd already been charged).
Foamorder.com has some good quality memory foam and latex products (mattresses, pillows, mattress pads, etc.) but their prices are a bit steep and and their customer service is spotty. Some folks are really helpful and other ones are a little grumpy. I would shop here again but I would also shop around.
Gain trust and grow your business with customer reviews.
Since 1999 Foam Order has been providing comfort in the form of Latex mattress, platform beds, memory foam mattress, patio cushions, bedroom furniture, furniture cushions, natural mattress and folding beds.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
