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FoamOrder has a rating of 1.96 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FoamOrder most frequently mention credit card problems. FoamOrder ranks 60th among Beds sites.
No positive highlights yet
I needed a custom cushion for our bay window and was nervous to order from them because of mixed reviews I found online. But no one else could make the complicated shape we needed. I crossed my fingers and placed the order. Customer service was great, we exchanged some emails about the fabric choice, I ended up mailing them fabric because my original choice was too expensive, and it was made within a couple of weeks. The cushion is nicely made and exactly to specifications.
I wish I had seen this site before I ordered. It has been a totally nightmare! Finally after almost 9 weeks got our cushions today and 2 are missing, one made out of totally different material(see attached). They say they will fix all the issues, but my confidence is running low and wondering how many more weeks now we will wait. Leading up to this was a total $#*! show, so this is just the icing on the cake.
At first the pillow was great but it sort of went downhill after 6 months passed. I'm not sure what it was but I ended up not using it anymore and got a regular pillow.
Tip for consumers:
I'm not convinced latex is really a better material than anything else used in bedding. I worry a lot of what is written about latex is marketing.
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Since 1999 Foam Order has been providing comfort in the form of Latex mattress, platform beds, memory foam mattress, patio cushions, bedroom furniture, furniture cushions, natural mattress and folding beds.
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