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Claim Your BusinessFoamOrder has a rating of 1.96 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FoamOrder most frequently mention credit card problems. FoamOrder ranks 77th among Beds sites.
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I needed a custom cushion for our bay window and was nervous to order from them because of mixed reviews I found online. But no one else could make the complicated shape we needed. I crossed my fingers and placed the order. Customer service was great, we exchanged some emails about the fabric choice, I ended up mailing them fabric because my original choice was too expensive, and it was made within a couple of weeks. The cushion is nicely made and exactly to specifications.
I wish I had seen this site before I ordered. It has been a totally nightmare! Finally after almost 9 weeks got our cushions today and 2 are missing, one made out of totally different material(see attached). They say they will fix all the issues, but my confidence is running low and wondering how many more weeks now we will wait. Leading up to this was a total $#*! show, so this is just the icing on the cake.
Quality was lower than advertised, charged more for packing in addition to shipping and handling without my prior knowledge, and never gave discount on agreed coupon code they provided. The burlap (charged extra) around the foam was less than 1/2". Real cheap stuff.
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Since 1999 Foam Order has been providing comfort in the form of Latex mattress, platform beds, memory foam mattress, patio cushions, bedroom furniture, furniture cushions, natural mattress and folding beds.
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