FoamByMail has a rating of 2.86 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. FoamByMail ranks 68th among Beds sites.
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Our old and not real comfortable memory foam mattresses (6 years old) in our RV needed replaced. We looked at several custom size mattress firms and asked on our RV forum for recommendations. Foam By Mail (foamfactory.com) was suggested along with a few others. Checking reviews and websites, we contacted several. The lady at foamfactory.com was extremely helpful and sent us samples. We selected what we thought we wanted, placed the order for 2 layer mattresses (4" foam bottom, 3" memory foam top) plus covers. The order arrived within a few weeks. They fit perfectly and after our 2 week trip, we absolutely love them! Very comfortable, very easy getting to sleep and no morning aches and pains! Superb product!
I purchased 1-1/2" super firm foam but I had several issues with my purchase: 1. It is not firm as shown in pictures. 2. It was cut without any care and it is not clean and smooth cut. 3.Foam overall feels like a cheap material, not lux in any way. 4.When I tried to return it, they told me that they will deduct their shipping cost from my refund. I was ok with paying return shipping but they will charge you for the original shipment as well when you return the item.
Our old and not real comfortable memory foam mattresses (6 years old) in our RV needed replaced. We looked at several custom size mattress firms and asked on our RV forum for recommendations. Foam By Mail (foamfactory.com) was suggested along with a few others. Checking reviews and websites, we contacted several. The lady at foamfactory.com was extremely helpful and sent us samples. We selected what we thought we wanted, placed the order for 2 layer mattresses (4" foam bottom, 3" memory foam top) plus covers. The order arrived within a few weeks. They fit perfectly and after our 2 week trip, we absolutely love them! Very comfortable, very easy getting to sleep and no morning aches and pains! Superb product!
Products used:
Custom size Memory Foam mattresses
I recently placed an order for a matress topper foam. The order arrived promptly and although they mistakenly sent the wrong size, Veronica in customer service was exremely helpful in helping me with a replacement. The only thing required of me was pictures with a measuring tape showing the size.
They gave the option of a 50% refund or sending me a replacement at no additional cost. Because of the great service and offer to keep the wrong sized foam, I am donating it to our local Salvation Army on behalf of Faomby mail.
I will definitely refer them to family and friends.
Products used:
Foam
I am so glad we stumbled onto this site! I was researching to buy a new bed, a California King. Prices for beds are not very budget or family friendly. My husband & I decided on the extra firm, he loves it but I needed a thin foam topper and it's great! We were so happy with our bed that we recently bought a mattress for our 15 yr. Old son, our camper, and a foam piece for my outdoor bench seat. Love it! So thankful for this company! Michelle, Montana customer =)
I will order again and again from this vendor. Not only do they have an easy-to-use website, great quality products, and competitive pricing, but their exceptional customer service has won me over. As a business owner myself, I value this so much. Joni went above and beyond to make my requested last-minute change to a custom-sized cushion. She was able to pull it off for me, and the cushion I received was perfect in size, professionally wrapped, and packaged well. We are extremely happy with this purchase and will be back in the future!
We have a couch that has gotten very saggy and my wife hated it. We had spent a fair amount of money on it but didn't realize that it was down stuffed. So it was also constantly stabbing us with feathers. I found foambymail by Google search and gave it a try. The custom cuts of foam wrapped in padding were easy to order. They fit perfectly and made the couch better than new. Highly recommend foambymail and will use again for myself.
I have ordered from Foam Factory on two separate occasions and both times I have received a product that I was satisfied with. They were both for a custom size with a custom cover. I do wish the custom cover was a little cheaper otherwise I'm pretty happy with it. The foam is good quality. The first one we use as a day bed and the second we use as a seat cushion at our owner's entry. I love the perfect fit and feel! I would buy from them again.
Have used this vendor multiple times and found the website easy to use. Was able to specify the kind of cushion I wanted made, it was constructed as specified, and delivered on time. Can't speak to the longevity of the newest one because I am having it upholstered now, but the ones we bought a few years ago are still in great shape. Comfortable with no perceptible sag.
FoamByMail is the most cost effective solution to store your models. The pluck foam comes in different thicknesses and sizes that you can easily customize to fit any carrying case or tool box. I've used them so far to make carrying solutions for several people and they love the easy and look of the foam.
I wanted some shorter mattresses to put on the floor at Christmastime when the families arrive. I couldn't find any suitable ones in the local stores. FoamByMail was so helpful. I appreciated the advice they gave me by phone. The prices were decent. The mattresses came in a reasonable time. Everything was good about this transaction. I recommend.
Web site provided great selection of chair templates to exact foam fitting. Additional option at great value.
Pierre
Canada
FoamByMail is now on my "Trusted Vendor" list for sure. The educational part of their web site is very helpful in making the correct choices. We have placed three orders with them so far, with full satisfaction. On the last order, I made a mistake and they corrected it for me. I spoke on the phone with a very helpful young women who told me they had received my email and it was taken care of. After that I got a confirmation email of the correction. The products are excellent and the customer service was especially appreciated. FoamByMail will be our "go to" trusted vendor in the future.
Tip for consumers:
Study the educational section and look at each category carefully. There are a lot of options, so I found screen captures helped me review before submitting my order.
I would like to thank everyone at FoamByMail for helping me with my custom order. The staff was professional and knowledgeable. Our cushion is better then when we received it. I also ordered another product and I am happy with it as well. I would definitely recommend Foam By Mail for anyone needing to replace foam cushions.
I needed a very firm mattress and I was on a tight budget. I literally searched for days online and came up with nothing, until I found FoamByMail. Thanks to FoamByMail, I now have the most perfect mattress I could ever imagine. To say that I am satisfied doesn't do justice to how happy I am. Add to that, they were half the price of their nearest competitor and shipping was free. I still can't believe I got this high-quality bed for such a good price. I would absolutely recommend this company to everyone. In my opinion, this is the ONLY place to buy a mattress!
We purchased new foam for the beds and seating in our camper. I ordered everything on a Sunday night and received my order the following Wednesday! The website was easy to navigate. The foam had many options to choose from and the descriptions of each option accurate. The foam was all custom cut to my specifications correctly. I would definitely purchase from this company again.
We purchased the Furniture Fix slats first and they didn't help at all. The problem wasn't the springs on the couch, but the foam in the cushions. Foam Factory has an easy-peasy website, the cushions were delivered faster than we expected, and our couch, which also serves nightly as a bed, is in better shape now than when we bought it. Thank you!
Ordered new foam for my family room chairs. I followed the exact directions for measurements (measure the cover add 1"). When they arrived only 5 days after I ordered I was pleased. At first they seemed too big to fit but once I stuffed it was a perfect fit. They were well packaged, clean and they are very firm! I couldn't be happier with the product.
I ordered 3 high density cushions with dacron wrap for seats for my porch chairs. Despite being 26x22x5, they arrived compressed in a surprisingly small package. The popped into actual size the second I opened the package. Inside the package, the cushions were nicely wrapped in plastic and tied with a decorative ribbon. I put them into cushion covers that I sewed myself. I have been using the cushions only a few weeks, but I am very happy with them. They are super comfortable, and I would highly recommend the dacron wrap. Not only does it make for a nice finish once the cushion is inside your cushion cover, but it also makes it much easier to get the cushion inside the cover. I am so happy with the cushions, I am planning another order for a second project for cushions for the ottomans on the porch.
Tip for consumers:
Get the dacron wrap!
I will order from this company again. My couch is only 2 years old and still in excellent condition however the cushions we're already droopy and worn. Where I bought the couch would not do a thing for the cushions under the extra warranty I purchased. Luckily i found this company to special order a new foam piece to replace the bad one I had. It came as a perfect fit, it's super comfortable, put together very well (better than the original piece that came with our couch) and good pricing. I will now enjoy sitting in my spot on the couch again! I plan on ordering the other 2 pieces to make my couch even better! Delivery was fast and this company followed up with me to see how everything was shortly after receiving their product. Excellent excellent! Thank you
I ordered a custom size mattress for an outdoor hanging day bed! I needed it within a couple of days. I contacted them after I placed the order as I forgot to state this and not only did they get it here a couple of days before I actually needed it the size was exactly as I ordered! Best customer service I have dealt with in years! We need more companies with this kind of service!
Could not be happier with FoamByMail. They answered all my questions, sent me samples, made the ordering process easy and painless, and delivered the product faster than I expected. The quality of the foam is great. Their prices are excellent. Overall, a great experience.
Our couch was getting very saggy and uncomfortable to sit on. I started looking online and found this site. Very easy to order my foam and had the padding around it. Now my couch looks new again! Highly recommend this company.
I wanted to make some custom mattresses for our RV bed we designed. I wasn't sure which foam was best for my needs. I called and spoke with their staff who helped me tremendously and saved me money! My foam came right on time, was packaged very well and we are amazed by how comfortable our DIY mattress is. Couldn't be happier
I ordered the product to create some cushions for my porch area and I found that this company has the cheapest option with good reviews so I decided to buy it. The product was much better that I was expected. The foam rapidly took the original shape after I took it from the box. The delivery was on time too.
They sell products that are near identical to name brand acoustic foam for a fraction of the cost. I have had their foam hanging for over a year and no deformations or discolorations have appeared. Highly recommend their stuff.
New cushions for my RV dinette. Gave me advice on the foam type I needed, and delivered when I requested. Cushions cut to exact size and feel perfect.
The most competitive foam supplier on the market. We carry mattresses, toppers, seats, cushions, sound proofing and deadening foams, memory foam pillows, egg crate and poly anti-static packaging products and more.