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Ferns N Petals (FNP) has a rating of 2.09 stars from 2,614 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ferns N Petals (FNP) most frequently mention customer service, next day, and delivery date problems. Ferns N Petals (FNP) ranks 250th among Flower Delivery sites.
This company responds to reviews on average within 5 hours
The cake was fresh and tasty. Flowers and candle all were on time. Fnp made our day special, Thank you team fnp
I can't believe that I paid an extra for San Valentine's Day, and nobody delivered the gift to my wife and/or answered the whatsapp on such a special day. She received a message that she was going to receive the gift on her phone at 11 am, and that was it. Nothing happened. Goodbye, surprise! And I paid this a lot of time ago to anticipate any problem. I'm super disappointed of this company. I'll never purchase any flower or gift in www.FNP.com
Being in the UK I did not for one moment think it would be that easy and quick to get a thank you gift to someone in India - this company is amazing! Loads of great choice, fantastic value for money, amazing delivery and overall an excellent experience - thank you so much!
Very good quality products. Everyone like it.
Cake is too delicious and quality of flowers is very good.
Dear Daniyal S,
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Excellent products. They are just as described. Cakes are very fresh and delicious. The flowers delivered are also very fresh. Keep up the quality of the products. They are also delivered on time as per chosen slot even during lockdown times and covers quite a large part of India.
Products used:
Flowers, cakes, plants, other gift items
Dear Aparna D.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
They are just awesome and I loved the product and service. It was the first order that I placed and they impressed me.
Tip for consumers:
Just go with the site, you will love the products and services.
Products used:
Cake
Dear Sagar G.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Ferns n petals has the best range of gifts with affordable prices. You have personalised gifts too. Same day delivery. Its amazing. Not just gifts there are cakes, plants and many more. They follow the festivals or trends. Am sure they won't let you down. The delivery is also very professional. They dont call you like other apps do but deliver to exact location. Its so amazing. Can blindly go for it! Cheers ferns n petals
Dear Navya,
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.
Flowerly yours,
Team Ferns N Petals
I ordered personalized mug for rakshabandhan to gift my brother.it was really nice. Delivery date also earlier than expected. Thq soo much to ferns n petals
Dear Apsara,
Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Great work from FnP. Thank you.
The way you guys are doing well while ordering,
We can make them a smile
Dear Shankar,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
It was really good as it reached on the date mentioned product was same as pic. It was really easy to send payment method was easy.
Dear Baneet,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
Good work & thnk you for make our spacial day... i'm like the app & your business... keep it up... farn & patal.
Dear Himani,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
Thanks 4 delivering on time. Upto mark... wonderful. Its a beautiful way of surprising our friends and family with a little bit of love and happiness by sharing it through ferns n petals... thank u
Dear Umme,
Thank you so much for your review.
Flowerly yours,
Team Ferns N Petals
One stop location for all gifting requirements. Love the products and quality. Keep up the good work.
Dear Murty,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
I love it. I really appreciate the effort you all put in to deliver such a delicious and beautiful cake.
Thankyou
Dear Rajni K.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
I have been a regular customer with ferns and petals for quite a long time now. I have ordered surprises for my family members on occasions of their birthdays, anniversaries and festivals. Products they deliver are fresh and good quality, mostly on time. Never had an issue with them. Even if you have any query, you can just email them and they respond back promptly. Good job keep up the good work.
Tip for consumers:
Very good site for ordering sweet surprises for friends and family of you are abroad and not able to gift them personally
Products used:
I never had to return any product from Ferns n Petals, always to the standard
Thank you. You made my day... I will recommend this application to everyone. Wow products. You people rock
Dear anamika s.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
I have placed orders a couple of times from FNP and have been very happy. This time when I ordered I was actually not expecting but the cake was exactly as mentioned and the taste was simply amazing. In fact we had to postpone having the cake by a day but no regrets and it was still very soft tasty
Hoping to receive the same in future
Dear Padmaja D.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
On time delivery. Minimal calling. Quality of the gifts is excellent. Safe delivery. Like it very much
Dear Ipsita M,
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
I ordered a cake for my friend's birthday a few days back the cake was of rick, dark and pure chocolate which got over as soon as we cut it. One of the most spectacular cakes eaten yet. A cake which made us left licking our fingers
Tip for consumers:
Wonderful website and cakes. Just for your order, don't think twice. Best Cake delivered in a few hours itself.
Products used:
Cake
Dear Vaibhav G,
Your appreciation just made our day! Thank you for your belief in us. We promise to keep it this way and give you many more such reasons to smile:)
Flowerly yours,
Team Ferns N Petals
One stop solution for all occassions. Very prompt v professional. Just love it. I would wish to thank all of you for all ur efforts. I'm privileged that you delivered the order on the same day. As well, your CSR is very cooperative, polite and humble. The Black Forest cake(9/10) was heavenly delicious and the chocolates (10/10). I'm glad I choose Fern n Petals over the others. Looking forward to use your service again in the future. Kind Regards
Dear Mona,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals
Excellent product choices and very prompt service with no tension. It will grow from strength to strength.
Tip for consumers:
More FNP service providers
Products used:
Flower
Dear Partha M.
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
Well designed platform with quick responses to fulfil commitments. Experienced FNP first time and loved the experience. A team is actually delivering emotions to the concerns.
Dear Paritosh,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals
I had given order for b'day for my child's birthday. The delivery was on time and taste was awesome. Would recommend Fern n Petals.
Dear Customer,
Thank you for giving us an opportunity to serve you. We value your being a part of the Ferns N Petals family!
Flowerly yours,
Team Ferns N Petals
The products delivered from this website are very good in quality, packaging and delivery. A very quick and timely delivery is done with professional delivery agents. The selection of the products is very good and a lot of variety is available that we can choose from!
Dear Yashika S.
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
Great job by Ferns n Petals. My order was delivered within hours of my booking it. Keep up the good work.
Dear Geeta,
Thank you for your very kind words. Your support means the world to us.
Flowerly yours,
Team Ferns N Petals
Amazing cake delivery service.
I am so impressed and happy by the customer service. I wouod gladly recommend my friends and family to approach fnp only for cake delivery.
The cake I ordered was so tasty and fresh.
FABULOUS!
Dear Nidhi,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals
I had purchased quite a few gifts from fnp. All the gifts were delivered on time. Product quality of every item was also very good. I really loved the quality and service. Would 100% recommend people to opt for fnp.
Products used:
Cushion, bottle, diary, pen, flowers, mug
Dear Prerana A.
Your appreciation just made our day! Thank you for your belief in us. We promise to keep it this way and give you many more such reasons to smile:)
Flowerly yours,
Team Ferns N Petals
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Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
Dear Jen,
We look forward to continuing our relationship with you and hope that we can serve you once again.
Flowerly your,
Team Ferns N Petals