• FNCA

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Overview

FNCA has a rating of 1.21 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FNCA most frequently mention customer service problems. FNCA ranks 73rd among Mobile Phones sites.

  • Service
    5
  • Value
    4
  • Shipping
    2
  • Returns
    5
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate FNCA?
Top Positive Review

“FNAC has some of the largest stores in France mainly...”

herve h.
11/20/11

FNAC has some of the largest stores in France mainly dedicated to electronics, books, CDs etc. Fnac.com has an even larger selection at prices similar or below the store prices. In terms of prices, Fnac.com remains competitive although you can sometimes find better prices at discount stores and/or competitors like Darty. For books, you cannot find better prices elsewhere in France (except for used books but this is a different kind of business)

Top Critical Review

“Still waiting for refund”

Olivia L.
8/5/22

I was due a refund for a show that didn't happen, in December last year but the account they used had been closed for months resulting in me not getting the money. After exchanging emails back and forth with their customer service, and me providing the document proving that the account was indeed closed, they asked me to wait. 6 months later and I still haven't received anything. I emailed them back one more time for them to reply that the original refund happened in December… yes but in an account that doesn't exist! Am I falling into deaf ears? So frustrating… thinking now about my next steps

Reviews (24)

Rating

Timeframe

Other

Thumbnail of user herveh
2 reviews
2 helpful votes
November 20th, 2011

FNAC has some of the largest stores in France mainly dedicated to electronics, books, CDs etc. Fnac.com has an even larger selection at prices similar or below the store prices. In terms of prices, Fnac.com remains competitive although you can sometimes find better prices at discount stores and/or competitors like Darty.
For books, you cannot find better prices elsewhere in France (except for used books but this is a different kind of business)

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About the business

Achat en ligne sur Fnac.com: Produits culturels, techniques et ̩lectrom̩nager. Retrait gratuit en magasin en 1 heure: DVD, jeux vid̩o et jouets enfants, cd, musique, livres, MP3, ordinateurs, portables, appareils photo, cam̩scopes et bien plus encore!

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