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FM-Anime has a rating of 1.72 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. FM-Anime ranks 66th among Cosplay sites.
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Seeing all these negative reviews confuses me because i had absolutely no issue ordering from fm anime. I ordered in late june and it got to me today, in perfect condition and a perfect size. Granted i did paypal them an extra 20$ for extra fast shipping, and i regret nothing. It got here very quick for having to be tailored all the way in hong kong, during these awful times no less. The size was perfect, and the costume was very well made. I messaged them quite a few times on fb messenger with questions i had, (which is in the bottom right corner of the site) and they replied honestly and quickly each time. At least as far as i can tell. Perhaps a lot of the people having contact issues are trying to contact them by email rather than facebook? They seem to just be much more active there. Not positive though. The shipping company they're partnered with (sf express) also handled a couple of my calls very well and honestly the all around service and experience was great. Whatever the case, i may have just been lucky but i experienced no issues whatsoever, and if it were to be the same case for someone else, i'd even recommend the shop.
They take forever to respond. They take forever to ship. They ship from China, so it takes forever to arrive and tracking is useless. The work, although I ordered custom sizing, was boxy and fit no better than a potato sack. The arms were so tight the detached sleeves cut off circulation. Couldn't iron it, so the fabric was badly creased. I asked for the slit to be a certain length; that was ignored.
Seeing all these negative reviews confuses me because i had absolutely no issue ordering from fm anime. I ordered in late june and it got to me today, in perfect condition and a perfect size. Granted i did paypal them an extra 20$ for extra fast shipping, and i regret nothing. It got here very quick for having to be tailored all the way in hong kong, during these awful times no less. The size was perfect, and the costume was very well made. I messaged them quite a few times on fb messenger with questions i had, (which is in the bottom right corner of the site) and they replied honestly and quickly each time. At least as far as i can tell. Perhaps a lot of the people having contact issues are trying to contact them by email rather than facebook? They seem to just be much more active there. Not positive though. The shipping company they're partnered with (sf express) also handled a couple of my calls very well and honestly the all around service and experience was great. Whatever the case, i may have just been lucky but i experienced no issues whatsoever, and if it were to be the same case for someone else, i'd even recommend the shop.
I'm really appalled by everyone's negative reviews. I've been ordering from Fm-anime for a couple years now (not often of course.) They've done very good quality work with their costumes and their replicas are awesome. Yes, the wait is long it typically takes them a month or two to sew your stuff or even to get to your order as they have a bunch of commisions to work on as well. If you tell them you need it asap and give em a day they'll try their best to get it to you before that day. Do not be upset at them for failing to do so or taking long because you all probably knew the "risks" of ordering from here anyways the only risks being the outfit being a little too small (yeah they could do a little more work on converting measurements) and it taking a while to receive. ALWAYS ORDER MONTHS AHEAD. But the wait is worth it in my opinion and from my experiences. Some things on the website seem a bit overpriced to me and could be easily made on your own but it's whatever. Please don't hesitate to order from Fm-anime. I've never had a problem with their customer service either especially when I've had questions. I've commisioned princess Leia's outfit, ordered saber's wig, ordered 2 saber outfits, saber's shoes, and lastly ordered sabers Caliburn sword in which they all were good quality and are still in good shape till this day (except for sabers shoes they fell apart yikes maybe avoid ordering shoes from here.)
A+++ Products. High quality and great workmanship.
Will come again and love this shop.
Fm-anime is amazing. I was searching for a Megurine Luka wig, and took a chance ordering one from their site. It arrived in two weeks, and was fantastic. The fibers were silky and soft, and for a 100cm wig, it barely tangled. Next, my sister and I wanted to buy our Ciel and Alois In Wonderland cosplays. I accidentally gave one wrong measurement, and messaged them. A girl named Venus responded the same day, assuring me the measurement was changed. I checked, and it was. It was said to take a month and a half to make both outfits, but took barely longer than a month. The fabric, construction, everything, was perfect. I am so buying from them again, especially because of their great prices. <3
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FM-Anime - Cosplay & Dollfie Workshop
