• FlyFar CA

FlyFar CA

Overview

FlyFar CA has a rating of 2.78 stars from 327 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FlyFar CA most frequently mention customer service, credit card, and business days problems. FlyFar CA ranks 41st among Plane Tickets sites.

  • Service
    25
  • Value
    25
  • Shipping
    18
  • Returns
    21
  • Quality
    25

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
30
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What reviewers want you to know

Positive highlights

  • Only thing that came up additional was $26 for seat selection and in the fine print, seat selection was not guaranteed.

Critical highlights

  • Worst customer service from this company and Air Canada combined.
How would you rate FlyFar CA?
Top Positive Review

“Easy peasy.”

Dorothy P.
7/9/19

Everything went smooth. Didn't need to talk to anyone at airport, did it all with phone and kiosk. Don't know what else to say. Would definitely use again. Don't fly often but this was super easy. Would gladly tell other people about FlyFar.com.

Top Critical Review

“This website stole my money! Worst experience!”

Charles K.
5/3/23

Booked flight, then covid hit. They would not give me a refund. Gave me flight credit, but I couldn't use. Tried for 2 years to get refund. No luck. Finally triend to use flight credits...They told me my flight credits expired WITHOUT informing me! Talked to supervisor They said nothing they can do. No credits, no refund, no alternative. $1000 of my money gone! WTF! I will be suing this website and company. Worst ever. Don't use them. I'm a frequent traveler and this was the first time I ever used them, trying to save money for our charity. They stole our money!

Reviews (327)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (51) seat selection (20)
Thumbnail of user rolano
1 review
0 helpful votes
April 20th, 2020

They're currently processing my refund now. Since the airlines suspended my flights due to Covid19, they informed me that they processing my full refund but it will take up to 90 business days. Take sometimes but at least I'm getting full refund.

Thumbnail of user judyj109
1 review
1 helpful vote
October 8th, 2019

Felt tricked into paying for seat selection. The page where I did it said it didn't cost anything. Next page said you won't be assured of any seat. Page of cost totaled added $35 for seat selection. Scam, scam, scam.

Thumbnail of user ruthr111
1 review
0 helpful votes
May 19th, 2019

I am a month away from flying so I hope all goes well! The process so far seems to be good. Although fly far did not let me know i was being charged 25$ to choose my seat. I figured it out and decided to go through with it. However the fine print on the invoice says that the airline may not honor the selection.

Thumbnail of user isaacs32
2 reviews
1 helpful vote
July 12th, 2019

1- there is no final review of total cost BEFORE confirming the booking.
2- 10 min later... "TRIP CANCELL insurance -$80. Seem to unintentionally charged-A VERY aggressive agent in your office REFUSED TO CANCELL THAT INSURANCE AND THE CHARGE... it took firm demand to have it removed to get it done.
3- there is no way to add 'BLOBAL ENTRY #" on to the reservation!-this is very important for security passage at airport
4- couldn't get two (2) passengers on the reservation -I had to book my wife separately AT HIGHER PRICE.

Please acknowledge you are not a robot

Thumbnail of user chrisg667
1 review
0 helpful votes
December 10th, 2019

I didn't want to pay for selected seats. The question asked if we would like the airline to seat us together. I was seeing that as a courtesy as seating map was unavailable. Then I was charged 54.00 Extra. I felt cheated!

Thumbnail of user tomr366
1 review
0 helpful votes
September 11th, 2019

Who are you? Are you legit? I was booking thru Kayak and you popped up and took over my booking which scares me a lot. I am not sure I have a seat on the plane. What confirmation can you assure me that I have booked a airfare to Denver on Oct. 17th?

Please, Tom Reichert

Thumbnail of user nickd260
1 review
0 helpful votes
November 30th, 2018

You should let travlers have a 24 hour period to exchange for cheaper tickets, or at least hold a ticket until they have decided.

Thumbnail of user laurenm108
1 review
1 helpful vote
July 12th, 2017

Cheapest flight by far, booked through them. Didn't receive a ticket or boarding pass (my flight was for that night). After hours of trying to contact them they finally answered and sent me my pass. Everything was fine, I was so scared it wouldn't work and I had gotten scammed but I didn't! But then, a few days later I had seen I was charged an extra 200 from Alaska this time (not their site). Was extremely mad and called and they said they would look into it, fly far did end up taking care of it after a few days. So it was pretty stressful, but successful in the end. Saved myself $200! But their customer service sucks...

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From the business

Specializing in cheap flights and low cost airline tickets, FlyFar.ca is your source for flight deals. We offer domestic and international travel deals.

Company Representative

Thumbnail of user courtneyr71
Courtney R.
Typically does not respond to reviews

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