• Fly UK

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Fly UK has a rating of 1.53 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fly UK most frequently mention credit card, phone number, and flights24 com problems. Fly UK ranks 205th among Plane Tickets sites.

  • Service
    1
  • Value
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have no idea if my credit card has been charged or not.
  • I never receive the email to confirm the ticket was purchase and there was no phone number to call only an email.
How would you rate Fly UK?
Top Positive Review

“Overall I was pleased with my first booking”

Devin W.
6/14/11

Overall I was pleased with my first booking. I think that the calender that shows up under the possible dates is a bit small but as soon as your search results show up then it's easy to read. The website is quiet straight forward so it doesn't take long to complete a booking and it's possible to book connecting flights together without making separate bookings. It took a while for me to get the confirmation mail but when it came everything worked fine after that.

Top Critical Review

“An underhand and avaricious firm that should be avoided at all cost.”

William S.
11/24/15

Two return flights from Edinburgh to London costing £61 attracted a 'service fee' of £59.96p. This 'service fee' included a phone call from Rumania claiming problems with my card - after Fly24's cut had been taken from my bank account incidentally. This shameless outfit should be banned from advertising on the Internet. Dr William Stevenson Dundee

Reviews (60)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (18) phone number (11)
Thumbnail of user sharrieb
1 review
4 helpful votes
March 5th, 2011

I have booked many flights on line over the years. My complaint with this site is that it appeared that I got a pretty good price, I carefully entered all of my information, but when I clicked that final click I was told my Booking Number was____ and I would get an email (no actual booking number appeared). Another blurb said that the site was experiencing problems. Who to contact? There is only an email address, no phone number anywhere. I have sent 4 emails with no response. I know there can be problems with websites but I couldn't figure out whether to re-book or not because I didn't want to get charged twice. Unfortunately I ended up waiting another day to book (not from their site!) and it cost a lot more.

Thumbnail of user johnj27
1 review
2 helpful votes
May 5th, 2011

Departure May 14,2011 6:10 AM
Kalamazoo (AZO)
American Airlines (AA4152)

Arrival May 14,2011 6:00 AM
Terminal 3, Chicago (ORD)

Does this make sense to anyone lol?

And is there anyway to get your money back in full if they steal it?

Thumbnail of user annh5
1 review
2 helpful votes
March 17th, 2011

I'm trying to get through their office to see if my information went through. Having trouble getting a phone number to check. I don't want to find out I don't have reser-vations but don't want to go to another site and end up paying double. Anyone out there have a phone number for this company?

Thumbnail of user anav1
1 review
4 helpful votes
August 19th, 2011

Same problem as everyone else. Placed my information for a reservation to a flight from LAX to Guam. After entering I received an error message. I called the airline and they said they saw the reservation request and when I asked for the details my 1 stop layover flight ended up being a 5 stop layover flight in all these random places. I asked the airline to cancel the reservation and they informed me they couldn't because the agency owned the reservation and they're the ones that need to cancel. I panicked, because like everyone else I could not find a customer service number on their website! I sent them 2 back to back e-mails requesting they cancel the reservation, but no response. After reading all the bad reviews I started stressing out. Someone mentioned they were partnered with Picasso Travel, so I called Picasso and they gave me flights24.com's customer service # which is *******253. I didn't have to wait long at all and the rep was actually helpful. He told me the reservation was cancelled and not to worry, the authorization transaction on my bank account would be dropped. I gave him the heads up on the missing customer service # from their website and he seemed surprised. I gave them 2 stars because the rep was actually decent, but otherwise it be a -1 star! Save yourself the headache and just order directly from the airline website. I actually found the flight that I wanted originally at a cheaper price ($100 cheaper!)

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Buchen Sie Ihren Flug bei fluege.de! Fl?_ge vergleichen von?_ber 550 Airlines und den Urlaub mit einem g?_nstigen Flug starten | fluege.de

How do I know I can trust these reviews about Fly UK?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fly UK?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business