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Claim Your BusinessFly UK has a rating of 1.53 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fly UK most frequently mention credit card, phone number, and flights24 com problems. Fly UK ranks 205th among Plane Tickets sites.
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Overall I was pleased with my first booking. I think that the calender that shows up under the possible dates is a bit small but as soon as your search results show up then it's easy to read. The website is quiet straight forward so it doesn't take long to complete a booking and it's possible to book connecting flights together without making separate bookings. It took a while for me to get the confirmation mail but when it came everything worked fine after that.
Two return flights from Edinburgh to London costing £61 attracted a 'service fee' of £59.96p. This 'service fee' included a phone call from Rumania claiming problems with my card - after Fly24's cut had been taken from my bank account incidentally. This shameless outfit should be banned from advertising on the Internet. Dr William Stevenson Dundee
I have booked many flights on line over the years. My complaint with this site is that it appeared that I got a pretty good price, I carefully entered all of my information, but when I clicked that final click I was told my Booking Number was____ and I would get an email (no actual booking number appeared). Another blurb said that the site was experiencing problems. Who to contact? There is only an email address, no phone number anywhere. I have sent 4 emails with no response. I know there can be problems with websites but I couldn't figure out whether to re-book or not because I didn't want to get charged twice. Unfortunately I ended up waiting another day to book (not from their site!) and it cost a lot more.
Departure May 14,2011 6:10 AM
Kalamazoo (AZO)
American Airlines (AA4152)
Arrival May 14,2011 6:00 AM
Terminal 3, Chicago (ORD)
Does this make sense to anyone lol?
And is there anyway to get your money back in full if they steal it?
I'm trying to get through their office to see if my information went through. Having trouble getting a phone number to check. I don't want to find out I don't have reser-vations but don't want to go to another site and end up paying double. Anyone out there have a phone number for this company?
Same problem as everyone else. Placed my information for a reservation to a flight from LAX to Guam. After entering I received an error message. I called the airline and they said they saw the reservation request and when I asked for the details my 1 stop layover flight ended up being a 5 stop layover flight in all these random places. I asked the airline to cancel the reservation and they informed me they couldn't because the agency owned the reservation and they're the ones that need to cancel. I panicked, because like everyone else I could not find a customer service number on their website! I sent them 2 back to back e-mails requesting they cancel the reservation, but no response. After reading all the bad reviews I started stressing out. Someone mentioned they were partnered with Picasso Travel, so I called Picasso and they gave me flights24.com's customer service # which is *******253. I didn't have to wait long at all and the rep was actually helpful. He told me the reservation was cancelled and not to worry, the authorization transaction on my bank account would be dropped. I gave him the heads up on the missing customer service # from their website and he seemed surprised. I gave them 2 stars because the rep was actually decent, but otherwise it be a -1 star! Save yourself the headache and just order directly from the airline website. I actually found the flight that I wanted originally at a cheaper price ($100 cheaper!)
Buchen Sie Ihren Flug bei fluege.de! Fl?_ge vergleichen von?_ber 550 Airlines und den Urlaub mit einem g?_nstigen Flug starten | fluege.de
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