This is my third e-bike, and I was looking for a quiet, stealthy bike that would allow some good workouts, while still also being able to ride as a fast/easy transit when I want. I had been looking at several options, and even considered building my own as there wasn't much on the market that came close. I'm using this as a weekend cruiser up around a beachfront area for recreation and some occasional errands.

As other reviewers have mentioned, the communication about when the bike will be delivered is a pretty terrible experience. There wasn't any feedback, even when requested about when it would be delivered other than "you'll get an e-mail when it ships." I did do a "pre-order", that indicated it would ship "summer", so I guess I shouldn't be annoyed, but the experience could be improved for sure.

I'm 5'8" 170 lbs and I ordered the 19" small/medium frame, which fits me almost perfectly. The bike arrived well packaged and with accurate tracking notification to be sure I was home to receive it. The bike was fairly easy to assemble and only needed some minor tweaking over the first few rides to adjust and find creaking/clicking things to adjust. Nothing out of the ordinary for routine bike maintenance.

I've had it several weeks now, and have put a bit over 200 miles on it, mostly in minimal pedal assist mode. I can't comment much on the range of the charge, as I really only use the pedal assist biking back from the gym on leg day. I have found it useful when riding in some traffic to more closely match the speed of traffic, but as far as testing the range goes, I don't know much. For me, It'll go somewhere around 25 MPH with just a bit of pedaling, which for my area is actually faster than car traffic most of the time. I was a bit surprised at how the motor doesn't auto-cut-off when applying brakes as my other e-bikes do. But after I got used to it, I actually like this better than the others. The motor disengages pretty quickly when you stop pedaling, and provides pretty solid control. It's particularly easy when riding on a boardwalk or sidewalk with walkers/runners where maintaining slower speeds temporarily may be necessary.

There were a few things that I immediately had to do to 'fix' it to my liking though. The seat was the first thing that needed some attention; Seat preference is pretty individual though, so I probably would have changed that out regardless of what it came with. I also had to add a handlebar riser to bring it up a few inches, the riding position wasn't very comfortable for me. I added metal flip up pedals as well, just to have them available when they're handy. The grips are starting to show some wear, and I'll probably switch those out in the next 100 miles or so; I don't think they'll make it much longer. Nice grips, but they don't seem like they'll last.

All of this was pretty minor modifications to get an e-bike that is exactly what I was looking for. So, I'm very happy with it. Unfortunately, it is less stealthy than I wanted as it is an eye-catching attractive bike. People are puzzled as it doesn't look like an e-bike, but doesn't quite look like a regular bike when you look closely. A bit more wear and maybe it won't be so eye-catching.

Overall, a very fun e-bike. Lightweight, functional and runs great. Thanks!

Perfect...

I Really enjoy riding the Bike. It is Awsome! I have the F5 Trail E Bike.

FLX responded quickly, and I shortly received my extra charger.

My BM Pro (Ser. #FLXTBM*******) does not power up even though the battery is fully charged

If your bike needs repair, prepare to leave it over 3 weeks before you get it back. But that's only if they decide to repair it. My bike, after just one year and a mere 2300 miles, is cutting out. After numerous back and forth emails with on-line support describing the problem, the rep diagnosed it to be in the controller. I then asked how long it would take to make the repair and he said 1 week since he had worked my issue with the repair tech and that they have identified the problem so it should be quick. When I got there a few weeks later to drop off the bike, I got a whole different story from the repair tech who told me it would be at least 3+ weeks. Then he proceeded to give me attitude about how back-logged he is, that the upfront cost for running the diagnostics is $50 an hour, etc., etc, as if he was trying to talk me out of the repair! Eventually, the on-line tech who I had been communicating via email joined us but he was no help. He said nothing about what he and I had been emailing about and the controller problem he said he and the repair tech identified to be the problem. But given that I had already made the 2+ hour trek from my house to the shop, I decided to leave it regardless of the long repair wait. When I got home, I wrote the on-line support tech and complained about the experience. The next day, he wrote me to tell me that he felt bad about the experience and was able to get the repair tech to run the diagnostics. The problem - there wasn't one. Everything check out good. I was the problem from the way I was riding the bike by leaving it in 9th gear and predominately using the electric levels. In this way, it was normal for the bike to cut out.
When I picked up my bike, to minimize the cutting out, the on-line rep instructed me to only use 5th gear without any electric levels for a week to better familiarize myself with the gears. He said that the bike is designed to work this way - to use both the gears and the assist levels in tandem with each other but that I should first try only using the gears. He recommended that I do this trial using 5th gear. So I tried it. What a joke that advice was.
To get any pedalling traction at all from this bike, the gears must be set at either 8 or 9 otherwise you're spinning your wheels as there is very little traction. I tried other various combinations using the gears and assist levels 1 and 2. No matter what combination I used, the bike still cuts out. Finally, I reverted back to leaving the bike in 9th gear in conjunction with the assist levels. Eventually, when this bike is no longer usable, I'll sell it and go with an e-bike sold locally and supported locally.